Chantal Martin
Supply Chain Planning Manager
Durban
Summary
Supply Chain and Logistics leader with 16 years industry experience. Creating strategies and leading execution of supply chain activities, including procurement, order fulfillment, production planning and distribution management. Leading diverse teams to drive product supply and productivity improvements that drive up efficiency and overall business performance. Adept to working under pressure and adapting to new situations and challenges.
Overview
16
16
years of professional experience
5
5
years of post-secondary education
Work History
Supply Chain Planning Manager (Contract)
RCL Foods LIVEKINDLY AFRICA
Durban
07.2021 - Current
- Route cause analysis - break downing problems, evaluating solutions and make decisions.
- Responsible for identifying supply chain risks and proposing and implementing solutions to limit disruptions.
- Managing and finding solutions to mitigate business waste and reduce overall operational costs.
- Reducing Inventory stock holding by 30%.
- Facilitating Imports and Exports orders to Africa from factory to customer.
- Supply chain reporting – working capital, service, supply gaps and risk.
- Coordinate team communications and information for meetings.
- Driving operational improvements which result in savings.
Distribution and Customer Service Manager
RCL FOODS Consumer Division
Durban
08.2019 - 02.2021
- Facilitated the movement of finished goods from manufacturer to end customer.
- Executed service level agreements with various distribution service providers, using SLAs to deliver operational KPIs within agreed distribution budgets.
- Drove monthly performance review meetings with service providers.
- Approved stock holding targets by site and ensured that these sites had stock needed to execute customer orders on time.
- Improved efficiencies and managed processes that ensured delivery of optimal customer service.
- Collaborated with functional managers to determine 12-month space requirements plan, ensuring sufficient space to satisfy production requirements.
- Coordinated and steered the (S&OP) sales and operational planning process.
- Ensured that business decisions taken regarding stock allocations were executed.
- Stock waste reduction on short shelf-life items reduced by 51% (from 2.1m) through detailed focus on demand plan and order management processes.
- Negotiated 50% reduction (from 480k) in exports Africa logistics service fee.
- Negotiated 12% reduction in local (JHB) transport costs from manufacturer to distributor.
Planning Manager
RCL Foods Consumer Division
Durban
06.2018 - 07.2019
- Supervised a team of production, MRP planners and store controllers.
- Maintained communication and systems processes that ensured clear, consistent, and accurate flow of information.
- Facilitated the delivery of robust supply plans to production.
- Managed packaging and ingredients store, ensuring appropriate stock levels to meet production requirements, and adherence to SHEQ audit and commercial requirements.
- Measured MOQ versus production usage: together with technical and sourcing identified inefficiencies and implemented practical solutions to mitigate business risk.
- Reduced inventory stock holding by 25% through lead time reduction and increased order frequency.
- Collaborated with functional leaders to support consistency and best practices.
National Production Planner
RCL Foods Consumer Division
Durban
01.2017 - 05.2018
- Created national forecast-driven production plans for 5 manufacturing plants.
- Collaborated with site-based factory planners, demand planners, and distribution teams to proactively ensure that there are no interruptions in supply.
- Managed inventory days cover, ensuring stock is available in the correct location as and when required for distribution.
- Identified and managed potential supply risks with relevant stakeholders
- Forecast long-term local and import raw material requirements.
- Coordinated import deliveries into warehouse facilities, ensuring correct import procedures were adhered to and proper documentation received.
- Monitored FIFO process to mitigate risk of expiry.
National Stock Allocations Planner
RCL Foods Consumer Division
Durban
05.2013 - 12.2016
- Drover a 97 % customer service level.
- Customer order management.
- Managed distribution center forecast and replenishment model that drove accurate stock holding by region.
- Efficiently managed stock with short shelf life to mitigate risk of expiry.
- Collaborated with transport planning for the delivery of orders within required time frames.
National Supply Planner
RCL FOODS Vector Logistics
Durban
04.2006 - 04.2013
- Drove a 97% service level to customers.
- Organized supply planning and inventory optimization processes to deliver improved service levels and inventory reduction.
- Proposed stock level targets for agreement by outbound supply planning management.
- Developed alternate scenarios to address exceptions by closing the gap between supply and demand.
- Collaborated with suppliers to maximize product mix- and drive-up profitability.
- Proactively managing stock age, slow-moving, and obsolete stock across all stock holding points
- Consolidated supply planning packs for various S&OP meetings
- Pre- and post-stock take reconciliation
Education
National Diploma (Log Man) - Supply Chain And Logistics
North-West University
Virtual Learning 01.2014 - 11.2017
Matric Certificate -
Merebank Secondary School
Durban, KZN 01.1998 - 12.1998
Skills
Budgeting and reporting
Personnel training and development
Customer Relationship Management
Supply chain distribution
Inventory and Supply
Capacity planning
Risk Management
Negotiating
International purchasing
Relationship building
Communication
Attention to Detail
Problem-Solving
Additional Information
- PERSONAL INFORMATION: , RSA, Kwa-Zulu Natal, Durban DOB: 18/02/1979 Gender: Female Drivers License
Timeline
Supply Chain Planning Manager (Contract)
RCL Foods LIVEKINDLY AFRICA
07.2021 - Current
Distribution and Customer Service Manager
RCL FOODS Consumer Division
08.2019 - 02.2021
Planning Manager
RCL Foods Consumer Division
06.2018 - 07.2019
National Production Planner
RCL Foods Consumer Division
01.2017 - 05.2018
National Diploma (Log Man) - Supply Chain And Logistics
North-West University
01.2014 - 11.2017
National Stock Allocations Planner
RCL Foods Consumer Division
05.2013 - 12.2016
National Supply Planner
RCL FOODS Vector Logistics
04.2006 - 04.2013
Matric Certificate -
Merebank Secondary School
01.1998 - 12.1998