Chanique Bezuidenhout
Lilianton, Boksburg
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance with strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
9
9
years of professional experience
Work History
Director
Project Transportation - Sanbonani Transport & Trading
09.2019 - Current
- Oversee Operations Department
- Processing of incoming payment
- Daily enter key data of financial transactions in database
- Provide assistance and support to company personnel
- Research, track and restore accounting or documentation problems and discrepancies
- Hands-on experience with spreadsheets and financial reports
- Prepare bank deposits, general ledger postings and statements
- HR Resources
- Utilize computer systems to run databases, pay bills and order supplies
- Handling of driver training and schedule
- Payroll
- Identify development stages and schedules, communicate with client, establish expectations and agree detail and milestones
- Initial and regular meetings with client
- Quotations
- Oversee claims
- Credit check - Credit Application for new supplier
- Managed over 20 customer calls per day
- Increase sales by 5%
- Remained composed and highly professional in fast-paced and constantly changing environment, effectively handling challenging situations and difficult individuals to achieve objectives
- Oversaw supply chain functions to verify inventory levels and budget adherence
- Developed schedules for production, editing, and duplication for timely delivery
- Formed strategic partnerships and connected with potential clients to drive business development
Client Project
Transportation - Lucern Transport
08.2017 - 08.2019
- Capturing data into system
- Capturing of Tyre Bay invoices
- Support operations by supervising workshop staff; planning, Organizing, and implementing administrative systems
- Developmental work to schedule and milestone deadlines
- Initial and regular meetings with client
- Oversee Finances and present budget, account and financial statement of suppliers
- Develop project brief, liaising closely with client and working to their brief
- Monitoring suppliers accounts and resolving their problems
- Credit Applications for new suppliers
- Identify development stages and schedules, communicate with client, establish expectations and agree detail and milestones
- Process of Warranty Claims
- Managing 10 - 15 customer calls
- Key Achievements
- Re-organized something to make it work better
- To identify problems and solved it.
- Receiving compliments by supervisors and employees.
- Collaborated with upper management to implement continuous improvements and exceed team goals
Client Project
Distributors of Frozen Foods, Germiston Foods
02.2015 - 07.2017
- Maintaining records on amounts owed by customers and amounts paid
- Contribute to strong client relationship through positive interactions with client personnel
- Managing outstanding debtors on age analysis
- Verify, allocate, port, and reconcile transactions
- Capturing of data
- Key Achievements
- Project's exceeded client's expectations and course requirements with excellent relationship and additional feature of financial module with purpose of rendering reports and billing forecasting of future prospective.
- Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines
- Developed compelling presentation decks to gain approval for ideas and communicate results
- Prepared and submitted project invoices for review and approval
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives
- Developed and initiated projects, managed costs, and monitored performance
- Demonstrated products to show potential customers benefits and advantages and encourage purchases
- Managed revenue models, process flows, operations support and customer engagement strategies
- Managed more then 80 customer call per day regarding outstanding accounts
Client Project
Mechanical Power Transmission Components - Sprocket & Chains
05.2014 - 01.2015
- Keeping records of owed by customers and managing income
- Contribute to strong client relationship through positive interactions with client personnel
- Processing of incoming payment
- Preparing bills, income and blank deposit
- Capturing of data
- Petty Cash
- Key Achievement
- Manage 40 customer calls per day
- Built relationships with customers and community to establish long-term business growth
- Achieved sales goals and service targets by cultivating and securing new customer relationships
- Compiled and analyzed data to determine approaches to improve sales and performance
- Developed and initiated projects, managed costs, and monitored performance
- Communicated product quality and market comparisons by creating sales presentations
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives
- Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines
- Enhanced profitability by developing pipelines utilizing marketing and sales strategies
Education
High School Diploma -
Highschool Goudrif
Johannesburg12.2013
Certificate -
Quest Computer Skills Centre
Johannesburg05.2017
Skills
- Communication Skills
- Demonstrated skills in preparing and presenting precise information to clients and excellent customer service
- Exceptional written skills verified through organized training course to help improve relationship between supplier and client
- Customer Service:
- Over nine years’ experience incorporating everything from initial ‘Office to Director’ contact through to working on client briefs from concept to reality
- Client / customers included: Excellent customer services, freight industry, accounting sector, food industry and encompassed both internal and external ‘customer’
- Coordinate Schedules
- Manage Personnel
- Word, Excel, Power Point knowledge
- Administrative Support
Languages
English
Intermediate (B1)
Timeline
Director
Project Transportation - Sanbonani Transport & Trading
09.2019 - Current
Client Project
Transportation - Lucern Transport
08.2017 - 08.2019
Client Project
Distributors of Frozen Foods, Germiston Foods
02.2015 - 07.2017
Client Project
Mechanical Power Transmission Components - Sprocket & Chains
05.2014 - 01.2015
High School Diploma -
Highschool Goudrif
Certificate -
Quest Computer Skills Centre
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