Hi, I’m
Chanelle Smit
Office Administrator
Cape Town,WC
Summary
Dynamic Office Administrator at Mhatey Traders (Pty) Ltd, skilled in clerical coordination and effective communication. Enhanced customer satisfaction through prompt issue resolution and fostered a collaborative work environment. As NPO Director, developed high-performing teams, improving project efficiency and employee engagement, while mentoring young people to reach their full potential.
Experienced administrative professional ready to drive operational efficiency and streamline office functions. Known for strong organizational skills, effective communication, and team collaboration. Expertise includes managing schedules, coordinating meetings, and handling correspondence. Adaptable and reliable, with focus on achieving results in fast-paced environment.
Overview
6
years of professional experience
1
Language
Work History
Mhatey Traders (Pty) Ltd
Office Administrator
01.2020 - Current
Job overview
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
- Contributed to a positive work environment by fostering strong working relationships among colleagues.
- Assisted in event planning efforts for company gatherings, conferences, or workshops to enhance employee engagement and networking opportunities.
Next Level Living
NPO Director
01.2019 - Current
Job overview
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Improved project efficiency with strategic planning, resource allocation, and time management practices.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Help young people in communities, across South Africa to reach their maximum potential in every area of life.
- Navigated company through periods of significant change, maintaining focus on long-term strategic goals.
Education
College of Cape TownCrawford
No Degree from Business Management
04.2001
Skills
Empathy and active listening
Clerical coordination
Staff supervision
Meeting facilitation
Effective verbal communication
Business management
Document organization
Administrative coordination
Overseeing office supply inventory
Payroll management
Effective communication
Timeline
Office Administrator
Mhatey Traders (Pty) Ltd
01.2020 - Current
NPO Director
Next Level Living
01.2019 - Current
College of Cape Town
No Degree from Business Management
04.2001