Chandre Avent
Administrative Assistant
Johannesburg
Summary
Career Summary
I am a proficient Administrative Assistant with 9 years of experience. Dedicated to improving user experiences and productivity by keeping systems running smoothly and resolving issues quickly. I am a good communicator and multitasker with an organized approach and strong customer service skills. I am an organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2025
2025
years of professional experience
5
5
years of post-secondary education
3
3
Certifications
2
2
Languages
Work History
Remote Overseas Call Desk Support
CRL Solutions CC
4 2024 - Current
- Remote Overseas Call desk support
- Technician Dispatch Clerk
- Acknowledging and responding to all international calls logged
- Logging tickets
- Dispatching technicians
- Preparing field engineer reports and submitting
- Preparing delivery & collections
- Tracking of stock holding
- Communicating as 3rd party for overseas customers
- Oversee and schedule technicians for local tickets and deliveries
- Keep track of all staff and assist and oversee them in their duties
- Established strong relationships with clients through clear communication and reliable follow-up on outstanding issues.
Sales and Marketing Administrator
Michelle Davids Consulting
11.2022 - 03.2024
- Focus Time Management System (FTM)
- Service owner responsible for the end to end FTM service:
- Connecting with the customer
- Sales and invoicing on Quickbooks
- Printing and collating orders and courier service/physical pick-up service arrangements
- Managing a backlog
- Obtaining customer feedback
- Management reporting
- Identification of continual improvement opportunities
- Contributing to product vision and road map improve growth and aspects
- Training
- Training coordinator responsible for the operational aspects of the training organization
- Connecting with the customer
- Sales and invoicing
- Coordinating virtual and on-site training
- Ensuring that the Quality Management System (QMS) is up to date
- Preparing for and participating in auditing of the training organization by the accreditation bodies
- Assisting with content creation
- Identifying improvement opportunities
- Contributing to product vision and roadmap to improve growth and sales
- Keeping the Quickbooks system up to date by receiving payments and matching them
- Reconciling the books
- Managed CRM system, maintaining accurate records of customer interactions and sales activities.
Administration Assistant
CRL Computers CC
7 2016 - 10.2022
- Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately
- Answering screening and forwarding incoming phone calls
- Receiving and sorting daily mail
- Assist with the booking in of printers that need to be repaired
- Manage the appointed courier (Collivery)
- Processing cash and debit payments, on card machine
- Invoicing, Purchase Orders, Credit notes, Return & Debit on Pastel
- Designing calendars for suppliers
- Designing of diaries (Focus Diaries)
- Printing and packaging of diaries
Business Administration Learnership
Wika Instruments Pty Ltd
03.2015 - 03.2016
- Reception - Switchboard
- Quality Control – In control of quality assurance and checking all equipment and taking measurement
- Accounts – Calling of clients for payments and confirmations
- Pressure production: Assisting with making pressure gauges and pouring silicone and glycerine in
- Production Stores: Packing of gauges and preparing for shipment
- Projects department – Making electronic books and filing of documents manually and electronically
Education
High School Diploma -
Kliptown Secondary School
Johannesburg, South Africa 01.2010 - 12.2014
Skills
Solid Communication
Nextjob
Position in accordance to experience, Johannesburg Metro, Gauteng, South Africa, Immediately
Shorttermgoals
- NQF LEVEL 3 – Business Administration Certification (Merseta)
- QuickBooks Training from the Knowledge Academy – Certificate no (45781)
- Sales Course – Inside Selling (The Sales Institute) (04/06/23 – 06/23/23)
Phonenumbers
- 0785645189
- 0785110334
Eeaastatus
Coloured Female
References
- Angelique, CRL Computers, 0117086420
- Dorcas, Wika Instruments, 0116210000
- Michelle, Michelle David Consulting, 0737473905
Personal Information
- ID Number: 9601280059086
- Age: 28
- Date of Birth: 01/28/96
- Nationality: South Africa
- Driving License: Code B
Certification
NQF LEVEL 3 – Business Administration Certification (Merseta)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Sales Course – Inside Selling (The Sales Institute
04-2023
QuickBooks Training from the Knowledge Academy – Certificate no (45781)
03-2023
Sales and Marketing Administrator
Michelle Davids Consulting
11.2022 - 03.2024
NQF LEVEL 3 – Business Administration Certification (Merseta)
03-2015
Business Administration Learnership
Wika Instruments Pty Ltd
03.2015 - 03.2016
High School Diploma -
Kliptown Secondary School
01.2010 - 12.2014
Remote Overseas Call Desk Support
CRL Solutions CC
4 2024 - Current
Administration Assistant
CRL Computers CC
7 2016 - 10.2022
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