Chandre Avent
Administrative Assistant
Johannesburg
Summary
Career Summary
I am a proficient Administrative Assistant with 9 years of experience. Dedicated to improving user experiences and productivity by keeping systems running smoothly and resolving issues quickly. I am a good communicator and multitasker with an organized approach and strong customer service skills. I am an organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2025
2025
years of professional experience
5
5
years of post-secondary education
3
3
Certifications
2
2
Languages
Work History
Remote Overseas Call Desk Support
CRL Solutions CC
4 2024 - Current
- Remote Overseas Call desk support
- Technician Dispatch Clerk
- Acknowledging and responding to all international calls logged
- Logging tickets
- Dispatching technicians
- Preparing field engineer reports and submitting
- Preparing delivery & collections
- Tracking of stock holding
- Communicating as 3rd party for overseas customers
- Oversee and schedule technicians for local tickets and deliveries
- Keep track of all staff and assist and oversee them in their duties
- Established strong relationships with clients through clear communication and reliable follow-up on outstanding issues.
Sales and Marketing Administrator
Michelle Davids Consulting
11.2022 - 03.2024
- Focus Time Management System (FTM)
- Service owner responsible for the end to end FTM service:
- Connecting with the customer
- Sales and invoicing on Quickbooks
- Printing and collating orders and courier service/physical pick-up service arrangements
- Managing a backlog
- Obtaining customer feedback
- Management reporting
- Identification of continual improvement opportunities
- Contributing to product vision and road map improve growth and aspects
- Training
- Training coordinator responsible for the operational aspects of the training organization
- Connecting with the customer
- Sales and invoicing
- Coordinating virtual and on-site training
- Ensuring that the Quality Management System (QMS) is up to date
- Preparing for and participating in auditing of the training organization by the accreditation bodies
- Assisting with content creation
- Identifying improvement opportunities
- Contributing to product vision and roadmap to improve growth and sales
- Keeping the Quickbooks system up to date by receiving payments and matching them
- Reconciling the books
- Managed CRM system, maintaining accurate records of customer interactions and sales activities.
Administration Assistant
CRL Computers CC
7 2016 - 10.2022
- Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately
- Answering screening and forwarding incoming phone calls
- Receiving and sorting daily mail
- Assist with the booking in of printers that need to be repaired
- Manage the appointed courier (Collivery)
- Processing cash and debit payments, on card machine
- Invoicing, Purchase Orders, Credit notes, Return & Debit on Pastel
- Designing calendars for suppliers
- Designing of diaries (Focus Diaries)
- Printing and packaging of diaries
Business Administration Learnership
Wika Instruments Pty Ltd
03.2015 - 03.2016
- Reception - Switchboard
- Quality Control – In control of quality assurance and checking all equipment and taking measurement
- Accounts – Calling of clients for payments and confirmations
- Pressure production: Assisting with making pressure gauges and pouring silicone and glycerine in
- Production Stores: Packing of gauges and preparing for shipment
- Projects department – Making electronic books and filing of documents manually and electronically
Education
High School Diploma -
Kliptown Secondary School
Johannesburg, South Africa 01.2010 - 12.2014
Skills
Solid Communication
Complex Problem Solving
Customer Service
Highly Motivational
Interpersonal Skills
Time management
End user support
Teamwork
Nextjob
Position in accordance to experience, Johannesburg Metro, Gauteng, South Africa, Immediately
Shorttermgoals
- NQF LEVEL 3 – Business Administration Certification (Merseta)
- QuickBooks Training from the Knowledge Academy – Certificate no (45781)
- Sales Course – Inside Selling (The Sales Institute) (04/06/23 – 06/23/23)
Phonenumbers
- 0785645189
- 0785110334
Eeaastatus
Coloured Female
References
- Angelique, CRL Computers, 0117086420
- Dorcas, Wika Instruments, 0116210000
- Michelle, Michelle David Consulting, 0737473905
Personal Information
- ID Number: 9601280059086
- Age: 28
- Date of Birth: 01/28/96
- Nationality: South Africa
- Driving License: Code B
Certification
NQF LEVEL 3 – Business Administration Certification (Merseta)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Sales Course – Inside Selling (The Sales Institute
04-2023
QuickBooks Training from the Knowledge Academy – Certificate no (45781)
03-2023
Sales and Marketing Administrator
Michelle Davids Consulting
11.2022 - 03.2024
NQF LEVEL 3 – Business Administration Certification (Merseta)
03-2015
Business Administration Learnership
Wika Instruments Pty Ltd
03.2015 - 03.2016
High School Diploma -
Kliptown Secondary School
01.2010 - 12.2014
Remote Overseas Call Desk Support
CRL Solutions CC
4 2024 - Current
Administration Assistant
CRL Computers CC
7 2016 - 10.2022