Summary
Overview
Work History
Education
Skills
Timeline
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Chandray Solomons

Customer Service
Paarl

Summary

Astute professional highly skilled in customer service and relationship building. Talented individual offering dynamic skills in data entry, telephone support and records oversight. Desiring Customer Service Administrator position with company in technology sector.Manage the online shop and booking couriers.

Overview

10
10
years of professional experience
5
5
years of post-secondary education

Work History

Customer Service

The Red Espresso Company
Paarl
04.2022 - 11.2023
  • Answered incoming calls and emails from current customers and asked open-ended questions to determine needs.
  • Researched issues with shipments, product damage and incorrect product amounts.
  • Immediately brought critical issues to customer service manager for resolution.
  • Coordinated product shipments with correct freight company.

General Worker

Nederburg Winery
Paarl
09.2021 - 03.2022
  • Assisted equipment operators in alignment, movement and adjustment of equipment and materials.
  • Loaded, unloaded and identified building materials, machinery and tools to distribute tools to appropriate locations.
  • Lubricated and cleaned machines and work tools to maintain optimum performance.
  • Kept work areas clean and organized.

Administration Assistant

Tiger Brands
Paarl
07.2013 - 08.2019
  • Drafted agendas, recorded minutes and generated documents to facilitate meetings.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Prepared weekly employee work schedules to meet operational needs.
  • Executed record filing system to improve document organization and management.

Education

Klein Nederburg Secondary
Paarl
01.2008 - 12.2012

Skills

Answering the phones

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Timeline

Customer Service

The Red Espresso Company
04.2022 - 11.2023

General Worker

Nederburg Winery
09.2021 - 03.2022

Administration Assistant

Tiger Brands
07.2013 - 08.2019

Klein Nederburg Secondary
01.2008 - 12.2012

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Chandray SolomonsCustomer Service