HR/IR Manager
Educor Holdings (Pty) Ltd.
09.2025 - Current
- Monitored system performance and recommended enhancements to improve overall efficiency and user satisfaction.
- Conducted regular performance reviews of vendor-provided software solutions, ensuring optimal use of available features within the organization''s budget constraints.
- Provided technical support to end-users, addressing issues promptly and maintaining high levels of customer satisfaction.
- Leveraged automation tools within the HRIS system to streamline benefits administration processes, improving employee experience while reducing administrative overheads.
- Designed custom reports using HRIS tools, providing valuable insights for decision-making and strategic planning.
- Partnered with cross-functional teams to develop solutions addressing unique business needs using available technologies within the HRIS environment.
- Managed data migration projects during acquisitions or mergers, ensuring smooth transfer of employee information into the centralized HRIS system.
- Served as a subject matter expert on HRIS-related matters during internal audits or external regulatory reviews, providing guidance and support to stakeholders throughout the process.
- Led cross-functional project teams in the evaluation, selection, and implementation of new HRIS solutions for various organizational needs.
- Streamlined HR processes by implementing an effective HRIS system, resulting in increased efficiency and reduced manual tasks.
- Developed and maintained detailed documentation of HRIS processes, ensuring accurate knowledge transfer during staff transitions or onboarding new team members.
- Enhanced data accuracy by conducting regular audits and updates to the HRIS database.
- Developed comprehensive training programs for HR staff, leading to improved utilization of the HRIS platform.
- Evaluated emerging trends in human resources technology, recommending innovative solutions that aligned with organizational goals and objectives.
- Collaborated with IT department for system upgrades, ensuring seamless integration of new features and functionalities.
- Optimized workflows within the HR department through continuous review and enhancement of existing HRIS configurations.
- Assisted in talent management initiatives by utilizing advanced analytics capabilities within the HRIS platform to identify top performers and potential successors for key roles.
- Reduced errors in payroll processing by integrating the HRIS system with third-party payroll providers.
- Ensured data security by implementing strict access controls and monitoring user activity within the system.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Assisted with writing job postings and job descriptions for boards.
- Developed and implemented onboarding and orientation programs for new employees.
- Collaborated with managers to identify and address employee relations issues.
- Conducted performance reviews and provided feedback to managers on employee performance.
- Completed human resource operational requirements by scheduling and assigning employees.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
- Improved office efficiency by effectively managing internal communications and correspondence.
- Advocated for staff members, helping to identify and resolve conflicts.
- Created and delivered HR training sessions to staff, managers and executives.
- Generated and analyzed reports to monitor employee engagement and attrition trends.
- Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
- Developed and monitored employee recognition programs.
- Coordinated implementation of people-related services, policies and programs through departmental staff.
- Administered employee benefits programs and assisted with open enrollment.
- Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
- Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
- Reduced expenses by analyzing compensation policies and implementing competitive programs while ensuring adherence to legal requirements.
- Worked alongside global business leader to deploy new training strategies.
- Developed disaster and recovery strategy to prepare company for hazardous weather conditions, nuclear accidents and terrorist attacks.
