Microsoft
Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development. Restaurant Manager with expertise in general operations management, special events, staff development and training, recruitment and vendor negotiations. Guest recovery and interaction and POS setup.
Extensive wine and spirit training on Gervasi brand liquor. Thorough knowledge of Crush House menu. Highest service standards from working in upper dining restaurant. General management duties - pre shift meetings, Micros POS setup, Stock taking, Event setup and organization, guest recovery.
Cashing out servers, shift reports and planning and coordinating menus with head chef.
Provide the highest standard of service in both circle 100 restaurant & Evolution Fine Dining. Conduct myself professionally and according to strict fine dining procedures. Thorough knowledge of various upmarket wines and beverages / cocktails. Stock taking, Micros POS setup. Guest problem solving and recovery as well as organizing, hosting and setup of events and banquets.
Post shift reports and cashing out. Staff control, food control and sales.
Fine dining server training and menu knowledge. Table side service of food and beverage items. Extensive training in wine pairing and service as well as creating personalized events and menus.
Extensive server training and menu knowledge. To promote and upsell food and beverage items. Friendly and professional interaction with patrons. Host and take charge of organizing various events and functions such as bachelor / birthday parties held in events room. Ensure complete and excellent customer service.
Cruising itinerary starting in Puerto Rico all through the Caribbean and Bahamas up to Florida. Crew of 4 with my duties involving general engine maintenance, exterior upkeep, watch duties and guest outings as well as dinner service with interior in the evenings.
Microsoft
Micros POS