Chad Magolie
Sales And Marketing
Cape Town
Summary
With a dynamic and results-driven career, which consistently showcased strong leadership skills across various roles. A strategic approach has led to the consistent surpassing of targets, emphasizing a results-oriented mindset. Effective communication and collaboration have been pivotal, fostering cohesion within teams and facilitating cross-functional collaboration. Adaptability has been a hallmark, navigating through dynamic market conditions and organizational changes. Motivating teams with a positive work ethic, actively managed performance and contributed to continuous skill development through training sessions. Meticulous record-keeping has ensured accuracy and accountability in client interactions and team performance. Overall, reflects a commitment to excellence, combining strategic thinking, adaptability, and collaboration to achieve measurable results in diverse professional environments.
Overview
14
14
years of professional experience
5
5
years of post-secondary education
Work History
TEAM LEAD
Ignition Group
07.2023 - Current
- As a Sales Team Lead, my daily responsibilities revolve around providing inspirational leadership to the team and conducting brief training sessions to enhance individual strengths
- I closely monitor progress towards daily sales targets and execute sales strategies in alignment with current market trends
- Effective communication is a daily priority, both within the team and with other departments
- I actively evaluate and provide feedback on daily performance, prioritizing customer needs for swift responsiveness
- Identifying and implementing improvements in sales processes to enhance efficiency is a continual focus
- Collaboration plays a pivotal role in my daily routine, involving constant interaction with cross-functional teams throughout the day
- Challenges are promptly addressed, and I guide the team in resolving objections, utilizing data insights for decisions and identifying trends
- In this dynamic role, adaptability is crucial as I lead the team through daily market dynamics and organizational changes, contributing to the overall success of the organization.
TEAM LEAD
DIGIOUTBOUND
01.2015 - 09.2019
- Ensure sales agents are delivering individual and team targets
- Leadership of team
- Lead from the front - set a positive example to agents with regards to work ethic, company culture, maintaining high energy levels, etc
- Drive a high performance environment
- Manage and motivate sales and quality performance
- Conduct daily impact sessions
- Conduct daily pitching sessions
- Active floor walking
- Carry out weekly performance reviews and conduct weekly catch up meetings with agents to discuss morale, performance and areas of concern/IR issues
- Trend analysis: Monitor and analyse team performance on a regular basis and action appropriately
- Assess and report trends that stand out (high dial count, high claims) and establish possible reasons for those
- Take appropriate and timely action whenever performance is not in line with established standards
- Reporting: Create and publish reports detailing all aspects of team performance
- Provide accurate and timely data to MGM team
- Provide solutions to maintain and improve team statistics
- Provide weekly attendance reports
REAL ESTATE AGENT
06.2022 - 11.2023
- In my role as a real estate agent, I excel in creating and managing compelling property listings, utilizing diverse marketing channels to effectively showcase homes and commercial properties
- Conducting client consultations, I keenly understand individual needs and preferences
- My expertise extends to market analysis, where I stay updated on trends and pricing
- Negotiating favourable terms in agreements and ensuring legal compliance are integral aspects of my responsibilities
- I am hands-on in organizing property showings and open houses, delivering exceptional client communication throughout transactions
- Networking with industry professionals and continuous education underpin my commitment to staying at the forefront of the real estate landscape
- My role involves conducting detailed market research, providing valuable insights to clients
- I am adept at problem-solving, addressing transaction challenges promptly
- In essence, as a real estate professional, I contribute to successful property transactions through effective marketing, negotiation, compliance, and client-focused practices.
SENIOR TRADING SUPPORT MANAGER
LetsTrade.com
01.2023 - 07.2023
- In my role, I take the lead in educating both newcomers and seasoned traders within our institution
- I organize and conduct online trading sessions and webinars designed to provide a deep dive into the intricacies of financial markets
- During these sessions, I meticulously analyze three to four dynamic markets, offering a detailed breakdown of recent events, the underlying causes, and future potential trends
- My focus extends beyond theoretical knowledge; I actively guide new traders through the practical aspects of trading
- This involves teaching them the ins and outs of executing trades, utilizing our specialized indicators for precise market entry and exit points, and incorporating our risk management tool—a position sizer—to safeguard their investments
- In addition to my educational role, I play a crucial part in the onboarding process for new traders
- This includes facilitating the funding of their trading accounts and ensuring a seamless integration into our educational community
- Beyond the educational aspect, I manage a dynamic team of five sales-driven professionals
- This entails setting and monitoring daily key performance indicators (KPIs), conducting regular catch-up sessions, and implementing targeted sales interventions to optimize call flow and improve closing rates
- Through effective leadership and ongoing support, I aim to foster a culture of excellence within the team and contribute to the success of our overall mission in the financial education space.
ON-SITE MANAGER
FARLAND ENTERPRISES PTY LTD.
01.2019 - 01.2020
- Oversaw day-to-day on-site operations, demonstrating strong leadership and management skills to meet organizational goals
- Coordinated and supervised staff, providing guidance and support to ensure optimal performance and adherence to protocols
- Managed on-site logistics, including inventory control, equipment maintenance, and resource allocation, contributing to streamlined processes
- Implemented and enforced safety protocols and procedures, resulting in a reduction in workplace incidents and adherence to industry standards
- Collaborated with cross-functional teams to address on-site challenges, fostering effective communication and problem-solving
- Conducted regular on-site inspections to assess compliance with quality standards, regulatory requirements, and company policies
- Facilitated training sessions for on-site staff, ensuring continuous skill development and adherence to best practices
- Implemented cost-effective measures to optimize resource utilization, contributing to overall budget efficiency
- Fostered a positive on-site culture, promoting teamwork, motivation, and a commitment to excellence among staff
- Acted as a liaison between on-site teams and upper management, providing regular updates on progress, challenges, and opportunities for improvement.
FINANCIAL ADVISOR
DIRECT AXIS
02.2013 - 01.2014
- Conducted targeted outreach campaigns to clients with a history of business with Direct Axis, presenting comprehensive and tailored long-term insurance offerings, including life cover and funeral cover
- Acted as a trusted advisor, articulating the benefits and features of the insurance products, ensuring clients had a clear understanding of the value and protection provided
- Applied a consultative selling approach, actively listening to clients' needs and concerns, and aligning insurance solutions to provide comprehensive coverage
- Demonstrated expertise in explaining policy terms, conditions, and benefits, fostering transparency and trust in the insurance offerings
- Consistently met and exceeded daily dial and sales targets through strategic prospecting, lead generation, and effective follow-up strategies
- Utilized advanced customer relationship management (CRM) tools to maintain detailed records of client interactions, ensuring accurate and timely follow-ups and personalized communication
- Collaborated seamlessly with cross-functional teams, including underwriting and compliance, to ensure smooth and efficient processing of insurance policies.
FINANCIAL ADVISOR
FRANK.NET
02.2014 - 01.2015
- Conducted targeted outreach campaigns to potential clients, presenting and selling long-term insurance products provided by Liberty Life, with a focus on life cover, funeral cover, and disability cover
- Acted as a liaison between clients and on-site nurses, coordinating assessments to evaluate the health conditions of potential policyholders and determine risk levels for coverage
- Utilized a consultative selling approach, actively engaging clients to understand their specific insurance needs and tailoring coverage solutions to provide comprehensive and personalized protection
- Demonstrated in-depth knowledge of Liberty Life's insurance products, effectively communicating the benefits and terms to clients, ensuring clarity and transparency in the sales process
- Collaborated closely with on-site nurses to evaluate and assess the health conditions of potential policyholders, ensuring that coverage aligns with risk thresholds and underwriting guidelines
- Consistently met and exceeded daily dial and sales targets through strategic prospecting, lead generation, and effective follow-up strategies
- Maintained accurate and detailed records of client interactions using advanced customer relationship management (CRM) tools, facilitating timely follow-ups and personalized communication
- Worked collaboratively with cross-functional teams, including underwriting and compliance, to ensure seamless processing of insurance policies and adherence to regulatory standards.
TELEMARKETING
HOMECHOICE/FONECHOICE
03.2011 - 02.2012
- Conducted proactive outreach to Homechoice database customers, positioning new cell phone and laptop contracts as compelling value propositions, resulting in increased sales conversion rates
- Effectively communicated complex product details in a clear and concise manner, ensuring customers were well-informed about the advantages of the offered deals
- Applied a consultative sales approach to understand customer requirements, aligning product features to meet their unique needs, and fostering a customer-centric sales experience
- Adhered to a disciplined daily dial routine, consistently meeting and exceeding established targets, showcasing exceptional time management and organizational skills
- Collaborated seamlessly with cross-functional teams, particularly with sales and marketing departments, to optimize sales strategies and enhance customer engagement
- Employed advanced customer relationship management (CRM) techniques to meticulously record and update customer interactions, ensuring accurate tracking of leads, opportunities, and outcomes.
TELEMARKETING
RCS PERSONAL FINANCE
02.2012 - 02.2013
- Conducted targeted cold-calling campaigns to introduce RCS personal loan offerings to potential clients, articulating the features and advantages of various loan options
- Advised and guided South African citizens through the application process, ensuring a thorough understanding of eligibility criteria, terms, and benefits associated with RCS personal loans
- Employed a consultative sales approach, actively listening to customer needs and aligning loan offerings to provide tailored financial solutions
- Demonstrated in-depth knowledge of loan products, interest rates, and repayment structures, empowering clients to make informed decisions regarding their financial commitments
- Maintained a meticulous record of customer interactions using advanced customer relationship management (CRM) tools, ensuring accurate and up-to-date information for efficient follow-ups and relationship building
- Collaborated with cross-functional teams, including credit assessment and compliance, to streamline the loan approval process and enhance overall customer satisfaction.
LABOURER
BRAAF & SON PAVING
01.2011 - 03.2011
PROMOTIONS
Cape Argus
04.2010 - 05.2010
Education
High School Diploma -
STRANDFONTEIN SECONDARY
Cape Town 01.2006 - 12.2010
Skills
Trend Analysis
undefinedCell Phone No
- 0673947231
- 0612357425
Dependants
3
Personal Information
- ID Number: 901011 5242 08 3
- Date of Birth: 10/11/90
- Gender: MALE
- Nationality: SOUTH AFRICAN
- Marital Status: MARRIED
Driver License
YES
Health
EXCELLENT
References
Available on request.
Timeline
TEAM LEAD
Ignition Group
07.2023 - Current
SENIOR TRADING SUPPORT MANAGER
LetsTrade.com
01.2023 - 07.2023
REAL ESTATE AGENT
06.2022 - 11.2023
ON-SITE MANAGER
FARLAND ENTERPRISES PTY LTD.
01.2019 - 01.2020
TEAM LEAD
DIGIOUTBOUND
01.2015 - 09.2019
FINANCIAL ADVISOR
FRANK.NET
02.2014 - 01.2015
FINANCIAL ADVISOR
DIRECT AXIS
02.2013 - 01.2014
TELEMARKETING
RCS PERSONAL FINANCE
02.2012 - 02.2013
TELEMARKETING
HOMECHOICE/FONECHOICE
03.2011 - 02.2012
LABOURER
BRAAF & SON PAVING
01.2011 - 03.2011
PROMOTIONS
Cape Argus
04.2010 - 05.2010
High School Diploma -
STRANDFONTEIN SECONDARY
01.2006 - 12.2010
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