CEYLAN CELIK
Port Elizabeth
Summary
Experienced and results-driven professional with a proven track record across diverse industries. Skilled in problem-solving, effective communication, and cross-functional collaboration. Adept at adapting to new challenges, managing complex processes, and ensuring efficiency in high-paced environments. Known for a strong work ethic, attention to detail, and commitment to delivering excellence.
Overview
12
12
years of professional experience
Work History
Guest House Manager
Diamond Vault Rustic Mountain Cabins
01.2024 - 10.2024
- Managed daily operations, scheduled staff, and oversaw budgets
- Set room rates, conducted market analysis, and developed competitive pricing strategies
- Managed online reviews, addressing concerns to maintain an excellent reputation
- Assisted guests with local recommendations and travel arrangements
Payroll Assistant (Remote)
Haven Health Management
04.2022 - 01.2024
- Conducted reference checks for the HR department and ensured accurate onboarding of new employees by uploading their information and remuneration details into the payroll system.
- Managed and prepared all audit documentation, ensuring timely submission of requested records and compliance with regulatory requirements. Served as the primary point of contact for auditors, providing necessary payroll, UIF, pension fund, and medical aid documents.
- Processed UIF forms for exiting employees and managed Old Mutual pension fund withdrawal applications through the online portal.
- Generated and submitted monthly pension fund reports, ensuring all employees (approx. 1,000 across multiple divisions) contributed the correct amounts based on their salaries for UIF and pension deductions.
- Uploaded pension reports (20+ reports monthly) onto the Old Mutual portal, demonstrating strong financial and Excel proficiency.
- Managed the UIF monthly declaration submissions to maintain compliance with labor regulations.
- Oversaw the company's entire medical aid portfolio, including onboarding new members, handling applications, withdrawals, changes, and ongoing communication with medical aid providers.
- Coordinated and scheduled meetings with medical aid providers to address company-wide concerns and updates.
- Managed maternity leave schedules, ensuring compliance with company policies and regulatory requirements.
Business Owner
Sunkissed Mobile Spray Tans
02.2021 - 03.2023
- Managed business operations, financial planning, and customer service
- Developed marketing strategies to drive business growth
- Provided professional spray tan services and optimized supplier cost management
HR Temp
Haven Health Management
04.2022 - 05.2022
- Onboarded staff, conducted reference checks, and drafted contracts
- Managed audit queries and created an e-filing system for company records
Regional Sales Manager
Imperium Staff Training Solutions
06.2020 - 12.2020
- Established business relationships and closed sales deals
- Recruited and trained sales teams while managing data using Salesforce CRM
Travel Agent Assistant
East Cape Tours and Safaris
01.2018 - 02.2019
- Coordinated domestic and international travel accommodations
- Managed client payments and improved scheduling efficiency
Sales Manager
M and M IT Solutions
05.2015 - 05.2017
- Managed the full sales cycle and aligned targets with company priorities
- Presented products, closed deals, and maintained sales records
Restaurant Supervisor
The Island Seafood Grill and Bar
01.2013 - 02.2015
- Supervised restaurant staff and ensured smooth daily operations
- Trained employees and enhanced customer service experience
Skills
- Verbal and written communication
- Database administration
- Payroll processing and auditing
- Report writing and data analysis
- Microsoft Excel proficiency
- Employee relations & onboarding
- Data entry and information protection
- Strategic planning & project management
- Hospitality & guest relations
- Client account & booking management
- Training, mentoring & staff management
- Payment processing & payroll software knowledge
Hobbies and Interests
Travel
Education And Certifications
- Microsoft Excel Advanced
- Sage 300 People
- ERS Clocking System
- South Africa Travel Specialist
- Python Programming
- Africology Skincare and Spa Therapist
- Sales Management Diploma
- Payroll Administration
Timeline
Guest House Manager
Diamond Vault Rustic Mountain Cabins
01.2024 - 10.2024
Payroll Assistant (Remote)
Haven Health Management
04.2022 - 01.2024
HR Temp
Haven Health Management
04.2022 - 05.2022
Business Owner
Sunkissed Mobile Spray Tans
02.2021 - 03.2023
Regional Sales Manager
Imperium Staff Training Solutions
06.2020 - 12.2020
Travel Agent Assistant
East Cape Tours and Safaris
01.2018 - 02.2019
Sales Manager
M and M IT Solutions
05.2015 - 05.2017
Restaurant Supervisor
The Island Seafood Grill and Bar
01.2013 - 02.2015
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