Ceri Evers
Account Executive
Johannesburg
Summary
With extensive experience in enterprise account management, strategic sales, business development and client success, I bring a proven ability to drive growth and foster long-term client relationships. My expertise spans cybersecurity solutions and sales intelligence data and I excel at identifying business opportunities, conducting needs assessments, and delivering customized solutions that meet client objectives. Known for my ability to manage complex sales cycles, I work effectively with cross-functional teams to implement strategies that deliver measurable results. With a strong focus on client satisfaction, I consistently grow revenue, develop partnerships, and expand market presence.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
Work History
Commercial Architect
Dotcom Cybersecurity
09.2024 - Current
- Proactively identify and engage prospects and existing clients to drive the adoption of managed services and vendor technologies.
- Build and maintain strong relationships with executives and key business and technical decision makers to ensure strategic alignment and long-term trust.
- Identify customer business challenges and deliver tailored solutions that address their needs and support business growth.
- Develop and execute account and opportunity plans to enhance overall account strategy and customer engagement.
- Analyze the competitive landscape and customer priorities to effectively position the technology portfolio and demonstrate differentiation.
- Create and deliver compelling value proposition presentations and customized business plans that drive measurable outcomes and generate new opportunities.
- Created R3,500,000 in new business pipeline revenue in first 6 months.
Client Success Manager
Selligence
03.2023 - 02.2024
- Developed strong, personal, relationships with customers as trusted advisor, resulting in customer loyalty.
- Trained customers on software features, best practices, and troubleshooting techniques.
- Fostered long-term relationships with clients by understanding their goals, pain points, and expectations from partnership.
- Conducted regular business reviews to assess customer needs and provide strategic guidance.
- Devised customer success strategies to improve product adoption, overall satisfaction and opportunities for additional upsell.
- Monitored customer health metrics to proactively address potential issues or concerns.
- Documented customer engagements within CRM or customer success platform.
- Negotiated favorable terms on renewal agreements leading to increased profitability.
- Spearheaded growth of client accounts 10% on average with regular servicing.
Enterprise Account Executive
Cognism
03.2022 - 03.2023
- Annualized quota $1.5million.
- Developed and executed approach and strategies to penetrate key decision makers at target organizations to secure new revenue.
- Effectively conveyed technology and value proposition to decision makers through a solid understanding of its core features.
- Developed a business case based on identified needs and pain points often backed up by a proof of concept.
- Collaborated with legal and compliance teams to negotiate terms.
- Used CRM to manage day-to-day activity, build pipeline and drive execution.
- Exceeded sales targets, connecting with leaders and c -suite executives to offer enterprise solutions.
- Closed numerous long-term deals with complex negotiation processes (largest: 2-year contract at $190,000 /year).
Enterprise Account Manager
DigiCert
11.2017 - 03.2022
- Joined DigiCert as part of the Symantec Website Security acquisition.
- Annualized quota of $3,2million (highest achievement in 2020 hitting 144%).
- Demonstrated a fundamental understanding of DigiCert’s technology to articulate value proposition to decision-makers.
- Created and implemented strategic account plans through a consultative selling approach focused on attaining enterprise-wide deployments of products and services.
- Drove quarterly business reviews with clients to assess performance ensure value from investment.
- Developed strategies and orchestrated company resources to maximize sales volume within assigned accounts.
- Monitored competitive landscape and industry trends to inform account strategy.
- Negotiated contract terms, pricing, and service level agreements with clients.
- Understood customers' internal relationships, biases and concerns and cultivated trusting partnerships with individual decision-makers and key influencers.
- Upsold and closed customer sales by driving product benefits around client needs and increased revenue in my base (60% growth in CY21).
Senior Account Executive
Symantec
11.2015 - 11.2017
- Annualized quota of $1.3million (highest achievement of 168% in 2016).
- Canvased mid-market and enterprise organizations to secure new revenue.
- Responsible for entire sales cycle, from lead-generation, presentation, proof of concept and close.
- Presented product demonstrations and proposals to prospective clients, highlighting unique value propositions.
- Negotiated contracts with clients, ensuring mutually beneficial terms for all parties involved.
- Worked closely with training and development teams to create best practice strategies and methodologies.
- Collaborated with marketing teams to create sales collateral.
- Trained junior account executives on best practices for building client relationships and maximizing sales opportunities.
- Maintained accurate records of sales activities in CRM system for reporting purposes.
Education
Bachelor of Arts, Honours - Psychology
University of South Africa
Cape Town 06.2014 - 06.2014
Bachelor of Social Science - Psychology
University of Cape Town
Cape Town, South Africa 06.2009 - 12.2012
Skills
Cyber Security Solution Sales
Strategic Business Development
Relationship building & Stakeholder Engagement
Revenue growth & pipeline development
Account management & growth
Negotiation & closing
Cross functional collaboration
Product Demonstrations & Presentations
Career Highlights
Selligence:
•Prevented churn of more than 50% of accounts who were due to defect.
Cognism:
•Created over $1million new revenue in pipeline within first 8 months.
•Closed deal with one of EMEA's largest telecommunications companies.
DigiCert:
•Consistent quota over achievement.
•Presidents Club.
•Closed largest Enterprise License Agreement within teams’ history.
•Women in Tech
Symantec:
•Helped to successfully grow team from 3 to 20 within 2 years.
•Lead the role out of solution to new regions.
•Actively involved in creating go-to-market strategy.
•Presidents Club.
•Consistently highest new business generating AE.
Timeline
Commercial Architect
Dotcom Cybersecurity
09.2024 - Current
Client Success Manager
Selligence
03.2023 - 02.2024
Enterprise Account Executive
Cognism
03.2022 - 03.2023
Enterprise Account Manager
DigiCert
11.2017 - 03.2022
Senior Account Executive
Symantec
11.2015 - 11.2017
Bachelor of Arts, Honours - Psychology
University of South Africa
06.2014 - 06.2014
Bachelor of Social Science - Psychology
University of Cape Town
06.2009 - 12.2012
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