Celiwe Nxumalo

• Diagnosed and troubleshot hardware, software and network issues.
• Assisted with updating technical support best practices for use by team.

• Ensure the correct number of scripts and mark-sheet per batch during marking.
• Ensure all questions are marked, marks added correctly and correctly transferred to the front cover of the script.

•Marked a batch of scripts per hour.

•Annotated each question for constructive feedback.

•Worked with traffic coordinators to escalate errors in learners scripts.

• Created and developed lesson plans to meet students' academic needs.
• Prepared quizzes, tests and examinations to gauge how well students were learning.
• Assisted in administering tests and other assessments to evaluate student progress.
• Assisted with management of classroom rules, procedures and expectations to instill discipline and observance of conduct code.
• Worked with classroom teacher to learn about current standards and best practices.
• Utilized various teaching techniques and strategies to engage students in learning.

• Planned and monitored implementation of technology-based learning programs using various Learning Management Systems.
• Designed course materials and supported implementation.
• Worked closely with instructors to prepare online materials, content, and tools to facilitate training globally.
• Provided subject matter expertise on all courses, materials, and lesson plans.

• Interviewed residents in assigned areas to explain the purpose of census, answer questions and accurately record answers.
• Read maps and use GPS systems to prepare efficient routes to physically visit citizens and collect necessary data.

• Assisted mentees in setting and achieving educational and career goals to encourage independence.
• Facilitated workshops and seminars to foster development of problem-solving, decision-making, and critical thinking.

• Promoted development of good study habits and learning skills.
• Supported students with helpful study habits and exam strategies.
• Leveraged technology and visual aids to engage students and enhance learning.

• Created lessons and online testing materials to facilitate remote learning.
• Developed and implemented classroom routines to address varying student needs.
• Shifted between formal and informal methods of teaching to keep students engaged.