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Celeste Pretorius
Procurement Administrator
Centurion
Summary
With over 11 years of progressive career experience, extensive expertise in administration and finance has been developed. Core competencies include customer service, procurement, inventory management, and general administration.
Throughout the tenure, consistent demonstration of adaptability and embrace of increasing levels of responsibility within varied industries such as medical supplies, gas, and security.
Overview
20
20
years of professional experience
Work History
Procurement Administrator
Fresenius Medical Care South Africa (PTY) Ltd
03.2023 - Current
- General admin duties;
- Quotations requests, MDG-s, Shopping Carts, Maintain Vendors, New Onboard creations, Maintain / Create Material codes;
- Daily smooth running of business, ensuring orders are sent out
- Day to day queries is handled in a professional manner;
- Monitoring and Management of urgent and critical orders including sourcing of stock;
- Contract/Agreement Management;
- Monitoring and managing purchase orders, dispatch, invoicing, and logistics to destination;
- Vendor portal registrations, etc;
- Obtaining customer orders on stock utilized by customers;
- Motivating the team;
- Training on SRM report Contract, MDG-s and Psinova;
- Extracting reports, sales analysis;
- Corrections;
- Capital Expenditures;
- Sourcing competitive prices;
- Daily monitoring, management and completion of all customer orders received on multiple platforms;
- Ensuring that all clinic orders are converted to purchase orders and dispatched successfully;
- Resolving customer and product complaints;
- Facilitating of credit notes;
- Reconciling and signing off or hand-over on duties/responsibilities;
- Daily Reporting
- Orders processed by procurement department;
- Contract Management;
- Management Reports
- Inactive Vendors (VMD - Vendor Master Data);
- Monthly Consignment Stock Count reports;
- Follow up on deliveries;
- Assisting Global with Psinova corrections;
- Monitor E-mail inboxes;
- Afterhours assistance for emergencies;
- Ensuring all contracts/agreements are signed and annexures are kept up to date;
Customer Liaison, Project Management, Procurement, Inventory Manager
Telox Medical Supplies (PTY) Ltd
03.2021 - 02.2022
- General admin duties;
- Quotations and completion of tender documentations;
- Daily smooth running of the customer service department in ensuring that orders are processed, consignment replacements;
- Back-order letters are sent to sales consultant's and managers and that queries are handled in a professional manner;
- Monitoring and management of urgent and critical orders including sourcing the stock;
- Logistics to return it to the warehouse;
- Monitoring and managing the sales order, dispatch, invoicing, and logistics to Destination;
- Imports and export, SAPHRA license registrations, CSD, Western Cape vendor portal registrations, etc;
- Obtaining customer orders on consignment stock utilized by customers;
- Motivating the team;
- Training of new staff on sop and system pastel evolution;
- Constantly ensuring that staff are receiving training to stay up to date with new developments;
- Redistributing of rolls to have equal responsibilities within the team;
- Ensuring that the inventory supervisor takes responsibility for consignment stock, slow moving;
- Expiring stock in consignment locations and replenishment of consignment locations;
- Ensuring that the consignment stock controllers do regular stock counts and follow-up on reconciliations;
- Ensuring that the consignment stock recon clerk manages;
- Consignment stock reconciliation and that there is constant communication to sales consultants and managers and escalation of repeat offenders;
- Managing all capex. (Olympus medical, olympus keymed, x spine, etc);
- Responsible for daily monitoring, management and completion of all customer orders received on multiple media platforms;
- Ensuring that all customer orders are converted to sales orders and dispatched successfully;
- Resolving all customer and product complaints;
- Facilitating and authorizing of credit notes on returned and defective goods;
- Management of process and compliance when products are recalled by suppliers;
- Assign short expiring inventory to sales orders to avoid expiring stock;
- Manage and co-ordinate required logistics from identification &, initiation to final invoicing and delivery to customer;
- RFQ in the private and government sectors;
- Induction and training of new sales consultants on consignment stock management sop's;
- Reconciling and request sign off on journal entries, company introductions to new representatives;
- Consignment stock for sales consultants leaving the company or transferring to different territories;
- Monthly Reporting
- Orders processed by Customer Support Consultants;
- Credit Notes by Customer Support Consultants;
- Products with Nappi codes;
- Consignment stock holding reports for private hospital groups;
- Management Reports
- Consignment Stock write-off by Sales Consultant;
- Slow-moving Consignment Stock;
- Monthly Consignment Stock Count reports;
- Follow up on urgent deliveries, ensuring lot traceability;
- Assisting Sales Managers to chase sales to make month-end and quarterly targets;
- Monitor multiple E-mail inboxes;
- Managing Orderwise and Surgicom daily-send out orders to correct agent to action. Try and keep response time as quick as possible to keep ranking as low as possible;
- Afterhours assistance for emergencies;
- Ensuring all consignment agreements are signed and annexures are kept up to date;
- Entrepreneurial Opportunity - Medical Consumable Agent
Invoicing Clerk/Tender Officer
Medban Supplies (Pty) Ltd
11.2018 - 09.2019
- Company Overview: Company Liquidated
- General admin filling
- Invoicing
- Journals
- Credit notes
- Quotations and completion of tender documentations
- Company Liquidated
Customer Service & Inventory Manager
Surgical Innovations (Ascendis Medical)
02.2012 - 10.2018
- Daily smooth running of the customer service department in ensuring that orders are processed, consignment replacements are done;
- Back order letters are sent to sales consultant's and managers and that queries are handled in a professional manner;
- Monitoring and management of urgent and critical orders including sourcing the stock;
- Logistics to return it to the warehouse;
- Monitoring and managing the sales order, dispatch, invoicing and logistics to Destination;
- Obtaining customer orders on consignment stock utilized by customers;
- Motivating and delegating work to the team;
- Training on SOP's and Sage Pastel Evolution;
- Ensuring that staff are receiving training to stay up to date with new developments;
- Redistributing of rolls to have equal responsibilities within the team;
- Ensuring that the inventory supervisor takes responsibility for consignment stock, slow moving;
- Expiring stock in consignment locations and replenishment of consignment locations;
- Ensuring that the consignment stock controllers do regular stock counts and follow-up on reconciliations;
- Ensuring that the consignment stock recon clerk manages;
- Consignment stock reconciliation and that there is constant communication to sales consultants and managers and escalation of repeat offenders;
- Managing all capex. (Olympus Medical, Olympus Keymed, X Spine, etc)
- Responsible for daily monitoring, management and completion of all customer orders received on multiple media platforms;
- Ensuring that all customer orders are converted to sales orders and dispatched successfully;
- Resolving all customer and product complaints;
- Facilitating and authorizing of credit notes on returned and defective goods;
- Management of process and compliance when products are recalled by suppliers;
- Assign short expiring inventory to sales orders to avoid expiring stock;
- Manage and co-ordinate required logistics from identification &, initiation to final invoicing and delivery to customer;
- RFQ in the private and government sectors;
- Induction and training of new sales consultants on consignment stock management SOP's;
- Reconciling and signing off or hand-over on Consignment stock for sales consultants leaving the company or transferring to different territories;
- Monthly Reporting
- Orders processed by Customer Support Consultants;
- Credit Notes by Customer Support Consultants;
- Products with Nappi codes;
- Consignment stock holding reports for private hospital groups;
- Management Reports
- Consignment Stock write-off by Sales Consultant;
- Slow-moving Consignment Stock;
- Monthly Consignment Stock Count reports;
- Follow up on urgent deliveries, ensuring lot traceability;
- Assisting Sales Managers to chase sales to make month-end and quarterly targets;
- Monitor multiple e-mail inboxes;
- Managing Orderwise and Surgicom daily-send out orders to correct agent to action. Keep response time as quick as possible to keep ranking as low as possible;
- Afterhours assistance for emergencies;
- Ensuring all consignment agreements are signed and annexures are kept up to date;
- Retrenchment
Customer Service Officer
Surgical Innovations (Ascendis Medical)
02.2012 - 07.2015
- Processing of 130 sales orders per day, liaise with customers regarding queries, credits, invoices etc.;
- Reconciling of stock counts from representatives within the company;
- Managing Orderwise and Surgicom daily-send out orders to correct agent to action;
- Try and keep response time as quick as possible to keep ranking as low as possible;
- Managing Private and Government RFQ's;
- Head customer service officer for Capital equipment. (Olympus Medical, Olympus Keymed, X spine, etc);
- Ensure the hospitals receive their stock on time notifying the client and representatives of all back orders, ensuring the client is satisfied.
- General admin filling, invoicing, credit notes, and stock takes;
- Proficient in MS Word, MS Excel, MS Power point, automate and Pastel Evolution;
Director and Business Partner
Seaside Gas
02.2011 - 09.2011
- Day to day oversight of business;
- Checking orders and deliveries;
- Follow up courtesy visits & calls to customers to ensure quality and efficiency of delivery & service;
- Sourcing new clients which include product presentation;
- General Admin duties including salaries at the end of the month for drivers, daily check of gas deliveries, kilometres travelled and gas returns; cashing up at end of day; upkeep and balancing of books and petty cash;
- Report directly to Mrs Du Toit who is the Owner of the company.
- Relocated to Johannesburg
Personal Assistant
Solahart (Shelly Beach)
01.2010 - 02.2011
- Personal Assistant to the CEO;
- Screening of his incoming calls, handling all enquiries business related and of a personal nature;
- General office duties which include making of appointments, travel arrangements, updating his diary, screening faxes received for quotations;
- Composing the quotation and sending it to the potential client and follow up after quotation was submitted;
- Organizing and attending meetings, taking minutes;
- Checking orders and deliveries;
- Sourcing new clients which include product presentation & quality of service delivery;
- Entrepreneurial Opportunity
Float Clerk & ATM Solutions Custodian
Group 4 Securicor (G4S)
03.2005 - 06.2009
- Teller and bulk teller including packing and reconciling of ATM canisters and custodians;
- Checking canisters when they are delivered;
- Worked conjointly with the treasury department which required me to register books for incoming canisters and making sure they balance daily;
- Admin and paperwork pertaining to different departments which would include filing and faxing of daily figures, data capturing and payments to client's accounts via electronic payments;
- General telephone duties which included dealing with client queries;
- As a senior employee I was also required to train new staff and existing staff members and help them with problems, any work-related queries and balancing should they have any difficulty.
Education
Certificate Name - Business Studies - Secretarial
Esayidi FET College
Skills
Procurement
Contract Negotiation
Budgeting
Pricing structures
Vendor relationship management
Price negotiation
Proficiency in Software
Effective communication
Teamwork and Collaboration
Organization and Time Management
Flexible and Adaptable
Self-Motivated
First Names
Celeste
Known Name
Celeste
Personal Information
- ID Number: 8507030008
- Ethnicity: White
- Gender: Female
Software
Microsoft Excel
Microsoft Powerpoint
Office 365
Okta
SAP ARIBA
Pastel Evolution
Pastel One
Psinova
Orderwise
Surgicom
Tradeworld
CSD
CIPC
E-commerce
Timeline
Procurement Administrator
Fresenius Medical Care South Africa (PTY) Ltd
03.2023 - Current
Customer Liaison, Project Management, Procurement, Inventory Manager
Telox Medical Supplies (PTY) Ltd
03.2021 - 02.2022
Invoicing Clerk/Tender Officer
Medban Supplies (Pty) Ltd
11.2018 - 09.2019
Customer Service & Inventory Manager
Surgical Innovations (Ascendis Medical)
02.2012 - 10.2018
Customer Service Officer
Surgical Innovations (Ascendis Medical)
02.2012 - 07.2015
Director and Business Partner
Seaside Gas
02.2011 - 09.2011
Personal Assistant
Solahart (Shelly Beach)
01.2010 - 02.2011
Float Clerk & ATM Solutions Custodian
Group 4 Securicor (G4S)
03.2005 - 06.2009
Certificate Name - Business Studies - Secretarial
Esayidi FET College