Outlook
CELENHLE SIPHESIHLE MKHWANAZI
Assistant Manager
BELVEDERE
Summary
I hold a National Diploma : Marketing and im also a well organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
10
10
years of professional experience
3
3
Languages
Work History
Office Manager
MK TRAINING AND DEVELOPMENT
09.2024 - Current
- Serve as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Contribute to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
- Enhance team productivity by delegating tasks effectively and overseeing daily workflow.
- Maintaine accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversee facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
- Enhance communication within office by implementing centralized digital messaging platform.
- enroll candidates in the MQA system ( Mining Authority System) and verifying certificates
- Manage scheduling and coordination of all office meetings to ensure smooth operations and minimal conflicts.
Administrator
MK Training and Development
08.2023 - 08.2024
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Implemented customer feedback system, leading to improved service delivery and customer satisfaction.
- Organized and executed quarterly staff training sessions, keeping team informed on latest administrative protocols and technology.
- Facilitated communication between departments, ensuring smooth operation and timely completion of projects.
- Oversaw maintenance of office equipment, minimizing downtime due to malfunctions or repairs.
- Collected, arranged, and input information into database system.
Administration Assistant
Lethea Hair Studio
01.2022 - 07.2023
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Safeguarded private information through meticulous record-keeping practices, adhering to company confidentiality policies at all times.
- Maintained inventory of office supplies and placed orders.
- Managed filing system, entered data and completed other clerical tasks.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Recorded expenses and maintained accounting records.
Administration Assistant
Mkhwanazi Attorneys
01.2015 - 12.2017
- Increased customer satisfaction by providing timely and professional responses to inquiries via phone, email, or in-person visits.
- Assisted human resources department in maintaining up-to-date personnel records by collecting relevant documentation from employees periodically.
- Executed record filing system to improve document organization and management.
- Streamlined office processes by implementing efficient organizational strategies and time management techniques.
- Demonstrated exceptional adaptability when faced with shifting priorities or new assignments from management figures in real-time situations.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Recorded expenses and maintained accounting records.
- Reduced administrative workload for supervisors, managing calendar appointments and coordinating meeting logistics.
Education
NATIONAL DIPLOMA - Marketing
Tshwane University of Technology
EMpumalanga, South Africa 04.2001 -
Skills
Customer service
Administrative support
Data entry
Office management
Organizational skills
Office administration
Staff management
Bookkeeping
Employee supervision
Expense reporting
Document management
Communication Skills
- Written
- Oral - Sharing of ideas and passing messages verbally with respect
- Visual communication
- Active listener and taking of orders
Leadership Experience
Mentor for Communication skills and Professional Selling
Software
Microsoft Excel
Microsoft Powerpiont
Word
Onedrive
Timeline
Office Manager
MK TRAINING AND DEVELOPMENT
09.2024 - Current
Administrator
MK Training and Development
08.2023 - 08.2024
Administration Assistant
Lethea Hair Studio
01.2022 - 07.2023
Administration Assistant
Mkhwanazi Attorneys
01.2015 - 12.2017
NATIONAL DIPLOMA - Marketing
Tshwane University of Technology
04.2001 -
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