Porcha Engelbrecht
Assistant Director
Paarl
Summary
Experienced with identifying inefficiencies and implementing effective solutions. Utilizes analytical skills and process improvement methodologies to enhance operational performance. Knowledge of best practices in process mapping and stakeholder engagement.
Overview
2026
2026
years of professional experience
4015
4015
years of post-secondary education
2
2
Languages
Work History
Assistant Director
Western Cape Government
Cape Town
04.2014 - Current
- Assisted the Director in developing innovative programs to improve students'' academic performance and retention rate.
- Developed strong relationships with community partners to enhance educational opportunities for students.
- Implemented effective conflict resolution strategies for resolving issues among faculty members or between students.
- Led professional development workshops on topics such as classroom management, differentiated instruction, and assessment strategies.
Business Process Analyst
Department of Premier
- Assessed business processes and identified ways to boost improvement.
- Collaborated with upper management to drive strategy and implement new processes.
- Presented findings from process analyses to senior management, securing buy-in for recommended improvements and facilitating implementation efforts.
- Facilitated training sessions for employees on newly implemented processes, ensuring seamless adoption across the organization.
Chief Organisational Practitioner
Western Cape Government
01.2014 - 08.2018
- Developed strong working relationships with colleagues and external partners to facilitate effective collaboration on shared goals.
- Maintained up-to-date knowledge of industry trends, research findings, and advancements in medical technology to enhance clinical practice.
- Championed a positive work environment by fostering open communication channels among staff members and encouraging teamwork.
Chief Organisational Practitioner
Western Cape Government
01.2008 - 03.2014
- Promoted preventive healthcare by conducting regular health screenings and educating patients on lifestyle modifications.
- Enhanced patient outcomes by implementing evidence-based practices and closely monitoring progress.
- Delivered exceptional care to diverse populations while respecting cultural differences and unique medical requirements of each patient group.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for optimal patient care.
Senior Administrative Clerk
Western Cape Government
06.2003 - 12.2007
- Improved inter-departmental communication by creating a centralized database for shared documents and resources.
- Boosted productivity levels with the development of standardized templates for common reports, presentations, and other documentation needs.
- Expedited invoice processing by reviewing submissions for accuracy, approving payments, and corresponding with vendors as needed.
- Provided excellent customer service to both internal and external clients through prompt responses to inquiries and effective problem-solving skills.
Administration Clerk
Department of Health
- Handled incoming phone calls and answered questions from callers.
- Reduced errors in data entry tasks through diligent attention to detail and thorough verification procedures.
- Established and maintained standard office procedures to achieve demanding targets.
- Supported administrators by efficiently managing daily scheduling, appointment setting, and calendar organization.
Education
Senior Certificate -
Klein Nederburg Senior Secondary School
ND Public Management - undefined
Cape Technikon
Advance Diploma - Public Administration
undefined
Crossroad Consulting
undefined
The Samdi
Viewpoint Training And Consulting
Skills
- Data analysis
- Effective communication
- Proficient in computer applications
- Analytical problem-solving
- Effective writing skills
- Effective negotiation
- Effective communication skills
- Collaborative facilitation skills
- Clear and concise presentations
- Data-driven decision making
- Analytical decision making
- Strategic consulting
- Organizational strategy development
- Project management
Short Courses
- 12/09, Crossroad Consulting, Organisation Renewal
- 12/08, The Samdi, Job Evaluation Analysis
- 12/14, Viewpoint Training and Consulting, Business Process Mapping, Redesign, and Improvement
Areas Of Competencies
- Computer Literate (MS Office, Projects & Visio)
- Good business knowledge of Provincial and Local Government
- Good knowledge of the Job Evaluation Equate System
- Good knowledge of Business Process Mapping
- Knowledge of relevant legislation
- Facilitation and Consultation Skills
- Report Generation
- Code B driver’s license
- Proven experience in organizational design
- Proven experience in job description development
- Numerical skills
- Communication and good human relations and interpersonal skills
- Experience of administrative support and project management skills
- Knowledge of Visio
- Report writing skills
- Facilitation skills
- Administration Business Process Re-engineering
- Organisational Effectiveness
- Organisational Design
- Team Learning
- Motivation
- Service Delivery
- Performance Analysis
- Change Management
- Analytical Skills
- Client Relations and Networking Skills
- Conceptual, interpretive and formulation Skills
- Communication & Marketing Skills
- Project Management Skills
- Leadership Skills
- Conflict Resolution Skills
- Event Management Skills
- Problem Solving Skills
- Verbal, written communication skills, including Report writing
- Staff motivation
- Staff appraisals
- Staff disciplinaries
- Culture change
Timeline
Assistant Director
Western Cape Government
04.2014 - Current
Chief Organisational Practitioner
Western Cape Government
01.2014 - 08.2018
Chief Organisational Practitioner
Western Cape Government
01.2008 - 03.2014
Senior Administrative Clerk
Western Cape Government
06.2003 - 12.2007
ND Public Management - undefined
Cape Technikon
Advance Diploma - Public Administration
undefined
Crossroad Consulting
undefined
The Samdi
Business Process Analyst
Department of Premier
Administration Clerk
Department of Health
Senior Certificate -
Klein Nederburg Senior Secondary School
Viewpoint Training And Consulting
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