Cedrina Kloberie
OPERATIONS MANAGER
Johannesburg
Summary
Senior Operations and Programme Management Leader with 15+ years of experience driving multi-site programme operations, governance, financial oversight, and data systems across NGO, public, and private sectors. Proven track record in strengthening organisational systems, ensuring compliance with donor and regulatory frameworks, and leading cross-functional teams across Africa. Specialist in operationalising large-scale programmes, improving reporting systems, and enabling high-impact delivery for social development initiatives, including youth-focused and inclusion programmes.
Overview
2
2
Languages
31
31
years of professional experience
Work History
Short-term Consultations
J Grey Exports & Imports CC
07.2025 - 04.2026
- Coordinated end-to-end import and export operations, ensuring timely movement of goods across borders.
- Managed shipment schedules, transport providers, customs documentation, and delivery tracking.
- Liaised with freight forwarders, clearing agents, transporters, and warehouse teams to enhance operational efficiency across logistics processes.
- Monitored inventory movement and stock reconciliation to maintain accurate supply chain timelines.
- Maintained operational adherence to South African and regional trade policies and procedures.
- Supported risk management processes related to customs delays, documentation errors, and supplier compliance.
- Coordinated procurement processes, quotation reviews, supplier onboarding, and contract administration.
- Supported strategic planning, operational budgeting, and process improvement initiatives.
- Served as a key liaison between clients, suppliers, logistics partners, and internal teams.
- Coordinated client communication regarding shipment status, delivery schedules, and operational issues.
- Coordinated client communication on shipment status and delivery schedules to address operational issues promptly.
MERL Director
GRIT – Gender Rights in Tech
01.2025 - 05.2025
- Directed programme operations, aligning operational systems with reporting and donor compliance requirements to enhance programme integrity.
- Managed budgets, procurement processes, and financial tracking for programme delivery.
- Strengthened governance systems, SOPs, and compliance frameworks.
- Coordinated cross-functional teams across multiple programme sites to ensure collaborative execution of programme initiatives.
- Oversaw programme reporting, ensuring timely and accurate submission of performance data to fulfill donor obligations.
Monitoring, Evaluation & Learning (MEL) Manager
Coalition of African Lesbians (CAL)
06.2017 - 12.2022
- Managed regional programme operations across 10+ African countries, ensuring effective multi-site implementation.
- Ensured compliance with donor reporting requirements and organisational governance standards.
- Managed regional programme operations across 10+ African countries, coordinating multi-site implementation.
- Supervised and mentored programme teams, strengthening performance management systems.
- Oversaw budgets, procurement, and financial reporting processes.
- Supported audits and developed compliance documentation, including risk tracking tools.
- Supervised and mentored programme teams, enhancing performance management systems.
Director
KloCepa
02.2011 - 04.2017
- Led organisational operations to enhance governance systems, streamline procurement, and ensure effective financial management.
- Managed budgets, expenditure tracking, and financial reporting processes.
- Developed and implemented operational policies, SOPs, and reporting frameworks.
- Supervised staff and built high-performing operational teams.
- Coordinated stakeholder engagements and developed institutional partnerships to strengthen collaboration and achieve strategic goals.
Director
Perola Logistics
01.2006 - 01.2011
- Coordinated end-to-end operational delivery, logistics, and supplier management to streamline processes and enhance service quality.
- Managed procurement systems, contracts, and vendor relationships to ensure alignment with organizational goals.
- Oversaw end-to-end operational delivery, logistics coordination, and supplier management.
- Directed budgeting and cost control initiatives to optimize service delivery performance.
Performance Management Analyst
British Local Council
01.2005 - 01.2005
Project Manager
MTN
01.2003 - 01.2005
Lecturer
Central Johannesburg College
01.2002 - 01.2003
Administrator
MTN, Bankmed, Heritage Collection
01.1995 - 01.2001
Education
Bachelor of Social Science - Political Science
University of Cape Town
Skills
- Programme Operations & Scale-Up (Multi-site / Hub & Spoke Models)
- Team Leadership
- Performance Management & Capacity Building
- Operational Planning
- Logistics & Facilities Coordination
- Governance, Compliance & Risk Management
- Financial Management, Budgeting & Procurement Oversight
- Data Systems, Reporting & Monitoring & Evaluation (M&E)
- Systems Development (SOPs, Reporting Frameworks, Dashboards)
- Programme Dashboards
- Board reporting
- Enterprise risk management
- Policy development
- Strategic planning
- Business continuity planning
- Cross-border operations
- Change management
- Organizational design
- Data governance
- Executive presentation
Accomplishments
- Led multi-country programme coordination across 10+ countries with strong governance and reporting systems.
- Established operational systems improving reporting accuracy and compliance.
- Managed procurement, contracts, and budgets across complex programme environments.
- Strengthened organisational compliance and audit readiness frameworks.
Affiliations
South African Monitoring & Evaluation Association (SAMEA)
Timeline
Short-term Consultations
J Grey Exports & Imports CC
07.2025 - 04.2026
MERL Director
GRIT – Gender Rights in Tech
01.2025 - 05.2025
Monitoring, Evaluation & Learning (MEL) Manager
Coalition of African Lesbians (CAL)
06.2017 - 12.2022
Director
KloCepa
02.2011 - 04.2017
Director
Perola Logistics
01.2006 - 01.2011
Performance Management Analyst
British Local Council
01.2005 - 01.2005
Project Manager
MTN
01.2003 - 01.2005
Lecturer
Central Johannesburg College
01.2002 - 01.2003
Administrator
MTN, Bankmed, Heritage Collection
01.1995 - 01.2001
Bachelor of Social Science - Political Science
University of Cape Town