CECILIA JOHANNA MKASI
Soshanguve
Summary
Highly motivated individual with 2 years and 6 months of reception experience. Responsibilities included handling calls, managing bookings, and ensuring smooth check-ins and check-outs for clients. Honed skills in booking arrangements, handling phone inquiries, and maintaining records as a travel consultant trainee at Harvey World Travel. Currently employed as a cashier/salesperson at Cash Crusaders, excelling in driving sales, assisting customers with payments, processing refunds, and maintaining accurate daily cash-ups. Possesses excellent telephone etiquette, computer proficiency, and exceptional customer service abilities. Adept at fostering positive interpersonal connections with a keen eye for detail and a commitment to staying organized at all times.
Overview
12
12
years of professional experience
2
2
Languages
Work History
CASHIER/SALES PERSON
Cash Crusaders
03.2020 - Current
- Duties: Making payments at till point, Doing refunds, Filling daily cash-ups, Taking phone calls, Making sales
CASHIER/WAITRESS
Phola shisanyama
01.2019 - 02.2020
- Duties: Taking orders / making payments, Serving customers
SALES AGENT
YouCo holdings
10.2016 - 07.2017
- Duties: Selling insurance to customers, Helping customers with making claims
TRAVEL CONSULTANT TRAINEE
Harvey world travel
01.2016 - 08.2016
- Duties: Making bookings, Taking phone calls, QuickTrav invoicing, Filling
RECEPTIONIST
Petra guesthouse
01.2013 - 06.2015
- Duties: Taking calls and making bookings, Meeting clients on check-ins and check-outs, Doing quotations
Education
Matric - undefined
MAKUKE SECONDARY SCHOOL
Skills
Point of sale operation
References
- Hulisani Netshiozwi, Assistant manager, Cash Crusaders, 012 326 5155
- Elias Magabane, Manager, Phola shisanyama, 079 846 2517
- William Skhosana, Manager, Harvey world travel, 012 341 7825
Keyskillsandcompetencies
Computer literate, Communication skills, Telephone etiquettes, Interpersonal skills, Organisational skills, Focused, Pay attention to detail, Up for challenge, Multi-tasking
Timeline
CASHIER/SALES PERSON
Cash Crusaders
03.2020 - Current
CASHIER/WAITRESS
Phola shisanyama
01.2019 - 02.2020
SALES AGENT
YouCo holdings
10.2016 - 07.2017
TRAVEL CONSULTANT TRAINEE
Harvey world travel
01.2016 - 08.2016
RECEPTIONIST
Petra guesthouse
01.2013 - 06.2015
Matric - undefined
MAKUKE SECONDARY SCHOOL
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