Cecilia Chetty
Sales / Admin / Manager
Port Elizabeth
Summary
Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success.
Im Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.
Overview
13
13
years of professional experience
Work History
Store Manager
Best electric
- Warehouse assistant, managing stock and prevent losses
- Dispatching of stock, receiving and deliveries
Warehouse Manager
Beares furnitures
- Loading of trucks, dispatching and receiving of stock, managing stock.
Store Manager
CUM Books
10.2013 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Supervised guests at front counter, answering questions regarding products.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
Store Manager
Bradlows furniture
01.2012 - 03.2013
- Achieving sales target
- Create sound credit
- Managing stock and prevent losses
- Managing cash and prevent losses
- Staff control
Education
Matric -
Booysen Park Senior Secondary
Skills
Customer Service Management
References
- Herman Burgers, Cumbooks, Area Manager, herman.burgers@cumbooks.co.za, 0728881867
- Natashia Prins, Bradlows, Manager, 0846263772
- Jacques Renken, Best Electric, Area Manager, 0846100075
- Gaynor Gallant, Beares, Manager, 0711588341
Timeline
Store Manager
CUM Books
10.2013 - Current
Store Manager
Bradlows furniture
01.2012 - 03.2013
Store Manager
Best electric
Warehouse Manager
Beares furnitures
Matric -
Booysen Park Senior Secondary
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