Cecil Jooste

• Management of TMS Master Data, encompassing carriers, customer segments, job profiles, and equipment types.

• Diligent upkeep of stop locations for new sites and customer integration.

• Creation and maintenance of load groups and order configurations to streamline operations.

• Administration of user accounts, ensuring secure access for shipper and carrier personnel.

• Strategic updating of TMS configurations to align with evolving business needs, coupled with rigorous testing and documentation.

• Implementation of TMS rules and profiles to automate and optimize processes.

• Accurate uploading and monthly updating of transport rates, including fuel adjustments and annual rate revisions.

• Precise maintenance of geographical data for all customer locations, ensuring accuracy in longitudes and latitudes.

• Thorough investigation and root cause analysis of TMS-related issues, ensuring system reliability.

• Conducting basic data analysis to support decision-making and operational efficiency.

• Regular system hygiene checks to identify and rectify any data discrepancies.

• Proactive monitoring and troubleshooting of TMS integration failures, escalating complex issues to subject matter experts.

• Continuous updates to Master data in TMS to preempt integration challenges and data integrity issues.

• Collaborative efforts with the TMS planning team to pinpoint and resolve system inefficiencies not caught by routine reports.

• Commitment to maintaining the integrity of the TMS, addressing potential threats to system functionality.

• System Management, Review queries received for shipments not created.
• Receive orders from Order Manager Clerks.
• Check feasibility and determine the best execution solution.
• Manage and enforce order cut-off times.
• Capacity utilization (co-loading of orders and utilizing the full capacity of available fleet).
• RFP Supplier Allocation: Combinations Orders, Lead Times, Customer Back Door Requirements, Special Project Requirements (SMD).
• Understanding of transportation network to enable an in-depth understanding of the customer requirements.
• Manage the tender accept process with the relevant carriers.
• Address queries related to planning errors and Resolve queries related to Master Data.
• Raise problem orders with execution agents and system administrator for resolution if trucks are delayed daily.
• Manage and report any additional requests received over and above the normal items, these requests are to be reviewed and obtain sign-off from Operations manager.
• Transport optimizing and cost management.

• Daily load plans for submission to Transport Planners.

• Ensure timely planning of orders in alignment with lead times using OMS (Order Management System).

• Optimize order combinations for cost-effectiveness and logistical efficiency.

• Proactively re-book orders in response to transporter or site delays.

• Maintain precise system hygiene for the Order Management tool, ensuring data accuracy.

• Assist planners with customer-specific backdoor requirements to enhance service execution.

• Conduct daily follow-ups on bookings, credit holds, and out-of-stock orders to expedite service delivery.

• Address inquiries from internal and external stakeholders promptly and effectively.

• Facilitate cross-departmental communication with transport planners and execution teams to achieve organizational goals.

• Manage order bookings with customers and representatives

• Streamlined invoicing by generating accurate bills upon warehouse receipt and ensuring proper financial documentation.

• Coordinated transporter documentation, ensuring seamless handover procedures for efficient operations.

• Enhanced document accessibility by meticulously scanning and uploading to shared drives.

• Managed CHEP pallet preparation, contributing to organized and effective material handling.

• Maintained organized records through diligent filing, supporting information retrieval and office efficiency.

• Provided comprehensive administrative support by promptly addressing queries and performing general office tasks.

• Offered technical assistance to warehouse staff, resolving computer and printer issues to minimize downtime.