Adobe
Cebolenkosi Nxumalo
Sales Executive
46 Arbour Rd, Umbogintwini, EManzimtoti
Summary
To enhance my professional skills, capabilities and knowledge in an organization which recognizes the value of hard work and trusts me with responsibilities and challenges.
Experienced with identifying customer needs and aligning them with appropriate vehicle options. Utilizes persuasive communication and negotiation techniques to close sales and foster customer loyalty. Track record of achieving sales targets and maintaining high levels of customer satisfaction through dedicated follow-up and service.
Overview
14
14
years of professional experience
Work History
Car Sales Executive
Kia Pinetown
11.2024 - 02.2025
- Meeting sales targets and quotas.
- Conducting vehicle demonstrations.
- Building relationships with clients.
- Negotiating prices and closing deals.
- Managing sales paperwork & documentation. (Licensing, settlement pack, deal file upload, and commit pack)
- Maintaining inventory knowledge.
- Handling customer complaints.
- Systems: CMS to capture customer information and Bid4cars to do car evaluation.
- Compiling and collecting reports.
Car Sales Executive
Hyundai Motus Durban Central
07.2024 - 10.2024
- Meeting sales targets and quotas.
- Conducting vehicle demonstrations.
- Building relationships with clients.
- Negotiating prices and closing deals.
- Managing sales paperwork & documentation. (Licensing, settlement pack, deal file upload, and commit pack)
- Maintaining inventory knowledge.
- Handling customer complaints.
- Systems: CMS to capture customer information and Bid4cars to do car evaluation.
Vehicle Spotter
Freelancer
11.2021 - 06.2024
- -NB: I have always worked as a vehicle spotter for over 2 years, and before 2023 it was part-time.
- -My responsibilities as a spotter have become full-time till date.
Sales Agent
Talksure Call Center
03.2023 - 10.2023
- Working within a local (South African) campaign Servicing potential insurance clients.
- Data Capturing
- Insurance pitching
- Servicing potential clients
- Recording of reports
- Administration & Paperwork
- Liason with brokers
- Life insurance (long term and short term)
- Decoder insurance
Lead Administrator
Telesure Investment Holdings (Hippo)
02.2021 - 03.2023
- Inbound and outbound sales.
- Generate aggregate leads for campaigns.
- Initiate relationships with clients, and connect with potential consumers.
- Conduct needs analysis and offer solutions.
Technical Support Agent
Aegis PTY LTD
04.2015 - 03.2017
- Hired for a local campaign (SA).
- Telkom
- Responsibilities :
- -Local support services
- -Troubleshooting
- -WiFi setups and installation requests
- -Landline configuration
- -Outage escalations
Customer service representative
Bruma Finance
01.2014 - 12.2014
- Answering inbound service calls
- Administration
- Data Capturing
- Correspondence and Emails
- Customer service
- Complaint escalations
- Assessing consumer needs
- Liason with management
- Record Keeping
- Application of Mathematical Skills
- Operating Microsoft Office
Salesman
Builders Warehouse
01.2011 - 02.2012
- Giving advise to customers about products.
- Using database to check prices and technical details of products.
- Arranging goods and displays in the best way to attract customers.
- Ordering stock from suppliers and keeping records of stock.
- Handling and measuring out materials.
Education
Grade 12 -
Newlands East Secondary School
01.2011
Skills
Microsoft Office Skills
Strong negotiation skills
Deal closing
Product knowledge expertise
Digital marketing proficiency
CRM software usage
Competitor analysis
Sales process optimization
Client needs assessment
Market trend analysis
Upselling and cross selling
Lead generation strategies
Sales presentation development
Trade-in negotiations
Cold calling techniques
Car dealership operations
Persuasive selling techniques
Test drive facilitation
Price negotiation
Pricing strategy
Customer relationship management
Customer needs assessment
Brand promotion
Vehicle features
Social media advertising
References
Sakhile, Mbatha, Manager, +27 769615014, Hyundai Motus Durban Central
SELF-EMPLOYMENT
- Company : Wood to Gold
- Position : Wedding photographer and videographer.
- Duration : 04/2013- Till date (part-time)
- Responsibilities:
- Setting up photographic equipment.
- Taking pictures.
- Editing and retouching images.
- Setting up locations.
- Reproducing and framing photographs.
- Administration
- Position: Uber driver
- Duration : 03/2018 – 12/2020
- Maintain orderly and clean vehicle
- Picking up passengers
- Knowledge of routes and areas
- Adhering to road regulations
- Customer service.
DRIVING PERMIT
Driver's License code 8
Software
Timeline
Car Sales Executive
Kia Pinetown
11.2024 - 02.2025
Car Sales Executive
Hyundai Motus Durban Central
07.2024 - 10.2024
Sales Agent
Talksure Call Center
03.2023 - 10.2023
Vehicle Spotter
Freelancer
11.2021 - 06.2024
Lead Administrator
Telesure Investment Holdings (Hippo)
02.2021 - 03.2023
Technical Support Agent
Aegis PTY LTD
04.2015 - 03.2017
Customer service representative
Bruma Finance
01.2014 - 12.2014
Salesman
Builders Warehouse
01.2011 - 02.2012
Grade 12 -
Newlands East Secondary School
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