Summary
Overview
Work History
Education
Skills
Leadership Experience
Computer packages
Short courses
Other courses attended
Personal Information
Communication Skills
Certification
References'
Timeline
Generic

Cebisa Princess Sijadu

Technical Admin
Zwelitsha

Summary

I am a highly organized Technical Admin support with 8+ years of experience working with preparing presentations, assembling facility reports, Customer service and community outreach, social facilitation, handling complaints and maintaining confidentiality.

Developed technical expertise and problem-solving skills in fast-paced support environment. Adaptable and prepared to transition into new field while leveraging strong communication and analytical abilities. Committed to delivering effective solutions and enhancing user experiences in any role. Experienced with public service administration, ensuring efficient operations and policy adherence. Utilizes strong leadership and strategic planning to drive organizational improvement. Track record of effective team management and problem-solving.

Overview

17
17
years of professional experience
3
3
Certifications

Work History

Technical Admin Support

Department of Transport
Eastern Cape
01.2023 - Current
  • Technical Support: Involved in the project cycle from the initial planning and through the record keeping of the project files
  • Responsible for the contract management at the level of district ensuring the compliance documents are in place if not communicate on behalf of the DRE with contracts management and ensure that all the compliance documents are in place before the start of a project
  • Involved in the management of roads related tender documents working with head office
  • Receive transport infrastructure complaints from community members, record on complaints register, assign complaint to relevant technician after prescribed time frame give feedback and details of the complaint, close complaint when resolved in cases when it is not resolved escalate till its sorted
  • Create project files keep relevant information in each file, make copies for audit purposes communicate with technicians for outstanding information in each project
  • Working with Occupational Health officer and identify the needs of the field workers and procure according to the need and procure PPE
  • Engage with external stakeholders, our clients in terms of introduction of project to the community, submission of invoices and check compliance issues, issuing of completion certificate guided by the technician for the specific local municipality
  • Report on work opportunities (Labour intensive methods) created using labour stats on projects implemented within the infrastructure space
  • Administrative support: Involved in the project cycle from the initial planning phase to the maintenance of the project files
  • Responsible for the district-level contract management, ensuring that all compliance documents are in place
  • If not, communicate on behalf of the DRE with the contract management office and ensure that all compliance documents are in place before the start of a project
  • Cooperate with the head office to oversee the administration of tender documents related to roads projects
  • Acknowledge complaints regarding transport infrastructure projects from community members, document them in the complaints register, assign them to the appropriate technician within the designated time frame, provide feedback and the specifics of the complaint, and close the complaint when it is resolved
  • If the complaint remains unresolved, escalate it until it is resolved
  • Generate project assets Ensure that each file contains pertinent information and make copies for audit purposes
  • Communicate with technicians regarding any outstanding information in each project
  • Collaborating with the occupational health officer to identify the requirements of the field labourers and procure PPE in accordance with those needs
  • Consult with our clients and external stakeholders regarding the introduction of the project to the community, the submission of invoices, and the verification of compliance issues
  • The technician will facilitate the issuing of the completion certificate for the specific local municipality
  • Provide the EPWP section with a report on work opportunities (labour-intensive methods) that have been generated using labour statistics from initiatives that have been implemented within the infrastructure sector
  • Implemented data-driven decision-making processes to drive continuous improvement in public service delivery outcomes.
  • Managed budget allocation and financial reporting for various projects, ensuring optimal resource utilization and fiscal responsibility.

Executive support office of the sub district manager

Department of Health Amahlathi Sub-District
01.2022 - 09.2022
  • Assist the district manager's office, which is directly supervised by the sub-district manager, in the administration of 56 clinics in three sub-areas and the coordination of stakeholders
  • Provide administrative support for the district's programs
  • Facilitate the district's reporting procedure within its programs
  • Establishing strategic partnerships with communities, other government departments, and non-governmental organizations in the Amahlathi subdistrict
  • Organize and aid with departmental meetings in the office of the sub-district manager
  • Assist in the observation of the sub-district's structures, including the clinics, and guarantee the efficient and effective administration of the programs
  • Develop and compile management reports regarding the administration's implementation of the programs
  • Developing, reviewing, and implementing policies and procedures to ensure the smooth and efficient operation of the clinics and Sub district
  • Ensuring that data captures are directed with proper training to measure customer satisfaction, and working around strategies for social mobilization, stakeholder engagement, and the distribution of information, education, and communication material to all strategic areas
  • Assist in the early submission of statutory planning and reporting documents
  • Assist the sub-district manager in the execution of efficient operations
  • Facilitate the responses to information requests from internal and external constituents, including internal management and clients
  • Assist in the execution of service delivery initiatives
  • Assist the personnel in the sub-district and clinics with administrative tasks
  • Provide administrative support to the district in the administration of financial resources, as well as the coordination of monthly activity and procurement plans

Data Capturer/EPW Co-Ordinator

Department of Transport
01.2014 - 02.2020
  • EPWP Coordination 2017-2020 FY Monitor the implementation of community-based programmes such as Training, Emerging contractor development, Monitoring and Evaluation including progress, planning around stakeholder relations EPWP sector coordination and implementation, project design, reporting on EPWP system sector coordination (social sectors)
  • Give support in line with providing understanding of EPWP in the department
  • Provide monthly reporting template which the data captures use to capture EPWP work opportunities, FTEs, and training
  • Consolidate monthly reports submitted by respective sector coordinators to management
  • Ensuring recruitment process is done according to EPWP guidelines and is done through community structures, designing of contracts and monitoring implementation in appointment of beneficiaries
  • Social facilitation in the appointment of beneficiaries and contract renewals and check wage rates are complaint, implement the identified projects after doing project analysis, Provide feedback on the performance of the department in terms of the programme
  • Inform municipalities about the planned projects within their boundaries
  • Prepare payment spreadsheets for each month by verifying registers and create batch for payment
  • Represent the department at PSC and provide feedback for the purposes of reporting in the RSC (it is the platform where the reporting performance is monitored by the Department of Public Works)
  • Attend to EPWP trainings and Summit
  • Sample contract documents to ensure labour intensive principles are included
  • Provide standard EPWP clauses to be incorporated when doing tender documents e.g
  • When doing training
  • Monitor the department about incentive grant funding and spending
  • Report on monthly EPWP performance to my line manager
  • Prepare relevant EPWP input to my line manager in preparation for Departmental statements e.g., Policy Speech
  • Address implementation challenges across the programmes (facilitate CBP forum sessions)
  • Identify corrective measures especially with regards to compliance concerns and where targets are not meet
  • Set clear targets and do monitoring and evaluation
  • Secretariat in the CBP forum keeping register of members, keep safe custody of documents, issue invitations and book venues
  • Supported by DPW conduct site visits, conduct Data quality assessments (DQA) and pre audit visits
  • Development of SMME'S as an exit strategy
  • NYS projects to accommodate youth unemployment
  • Administrative support and Data Capturer 2014-2016 Data Capturer: register projects on the EPWP reporting system
  • Record data at project level using provided templates by DPW
  • Verify the corrective ness of data
  • Capture projects on EPWP reporting system on monthly basis
  • Correct all the non-compliant projects within a week after data dump and analysis report has been received
  • Safe keeping of project files for audit purposes for a period of 3 years, as per the ministerial determination
  • Responsible officer for the procurement within the programme PPE and tools for beneficiaries
  • Facilitating the procurement process ensuring the award of existing contracts is correct
  • Creation of orders on the LOGIS system
  • Establish the needs analysis based on the available allocated budget and ensure sound efficient spending, establish procurement plans aligning to budget for spending
  • Drafting of tender adverts, review and be part in the Bid process
  • Monitoring in the procurement process
  • Render administrative support to the programme and sub district
  • Spending and analysing budget for the financial year
  • Resolve administrative problems
  • Develop work plans for the programme
  • Manage employees on daily basis
  • Ensuring submission of PMDS on time for the 5 employees under my supervision
  • Asset management
  • Gather relevant information for project file and reporting purposes
  • Assist in creation of payment batch for Districts and monitor payments at pay points

Sales Manager

ABSA
12.2007 - 04.2009
  • Responsible and overseeing of daily operations in the sales department, hiring and training new staff, relaying information from upper management to department staff about sales quotas and generate leads to divide among sales team
  • Management of telecommunications, Planning and organising promotions, Prepare Memoranda, presentations, prepare reports Monthly, targets and achievements, Coordination of Managers Activities, Quality Assure all documents in and out the office to the Area Manager, managing register and leave rooster, distribute of notice and agenda, provide reliable filling system, Screening and monitoring of daily work
  • Creating sales plan, motivating team, and managing accounts

Education

Bachelor of Administration Public Administration (Honours) - Ethics in public administration, Monitoring and evaluation in public sector, organizational psychology, public policy, Research methodology, Local Government and administration.

University of Forthare

Bachelor of Administration Public Administration - Local Government Administration, Research Methodology and psychometrics, public community leadership, Ethics in Public Administration, Monitoring and Evaluation in the public sector, Organizational Psychology, Public Policy, Public Administration, Industrial relations, Public Human resource management, Consumer behavior

University of Forthare

Std 10 - English Second Language HG, Xhosa First Language HG, Biblical studies HG, Home Economics HG, Economics SG, Mathematics SG

St Matthews High School

Skills

Budgeting and financial management

Change management and implementation

Stakeholder engagement

Strategic planning and thinking

Adaptability and flexibility

Leadership Experience

I have worked as a coordinator facilitating, reporting, creating work opportunities, skills development, and service delivery. Currently I am supervising 3 officials and 4 interns. Understanding and knowledge of Public Finance management Act, understanding the interpretation of legislations, regulations, and policies.

Computer packages

  • Ms Word, MS PowerPoint, Ms Access, Ms Excel, Ms Publisher, LOGIS, E-mail, Internet.

Short courses

  • Nelson Mandela Metropolitan University, Project management MS projects NQF level 6
  • Technikon Pretoria, Advanced Computer studies

Other courses attended

  • EPWP Learning program
  • Contents of Public Employment Programme
  • EPWP Sectors and cross cutting functions
  • Advanced Ms Excel
  • EPWP best practice

Personal Information

Driving License: Code B (08)

Communication Skills

I can deliver the message Clearly and concisely with the audience as I have been working with a group of people with different backgrounds, education level in EWP projects conducting social facilitation and impact assessment. Conduct presentations to the audience. I like acquiring new skills and making requests asking questions and relaying information with ease.

Certification

Ethics

References'

Mr S Mzola Technical Supervisor Department of Transport

071 353 7306

Mrs Nteyi Sub District Manger Department of Health

083 378 0767/043 642 4505

Ms Mzini Director Department of Transport

043 6047669/0823494748

Timeline

Managing performance in the public sector

01-2025

Strategic management and planning

11-2024

Ethics

10-2024

Technical Admin Support

Department of Transport
01.2023 - Current

Executive support office of the sub district manager

Department of Health Amahlathi Sub-District
01.2022 - 09.2022

Data Capturer/EPW Co-Ordinator

Department of Transport
01.2014 - 02.2020

Sales Manager

ABSA
12.2007 - 04.2009

Std 10 - English Second Language HG, Xhosa First Language HG, Biblical studies HG, Home Economics HG, Economics SG, Mathematics SG

St Matthews High School

Bachelor of Administration Public Administration (Honours) - Ethics in public administration, Monitoring and evaluation in public sector, organizational psychology, public policy, Research methodology, Local Government and administration.

University of Forthare

Bachelor of Administration Public Administration - Local Government Administration, Research Methodology and psychometrics, public community leadership, Ethics in Public Administration, Monitoring and Evaluation in the public sector, Organizational Psychology, Public Policy, Public Administration, Industrial relations, Public Human resource management, Consumer behavior

University of Forthare

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Cebisa Princess SijaduTechnical Admin