Cebile Nxumalo
Administrative Clerk
Mbazwana
Summary
Experienced Clerk with exceptional typing and data entry abilities and results-driven nature. Knowledgeable about logging daily information, researching variances and maintaining thorough records. Accuracy-driven, service-oriented and deligent about completing tasks with little supervision. Computer-literate professional adapts quickly to new software and programs. Bringing strong written and verbal communication skills and proficiency in recordkeeping and writing.
Overview
15
15
years of professional experience
4
4
years of post-secondary education
2
2
Certifications
Work History
Administrative Clerk
Mbazwana Taxi Association
04.2014 - Current
- Supported human resources initiatives with new employee onboarding, benefits administration, and recordkeeping tasks.
- Managed daily mail distribution for both internal employees and external customers or clients.
- Helped maintain positive office atmosphere with proactive conflict resolution and team-building efforts.
- Increased customer satisfaction with prompt and courteous service while addressing inquiries and concerns.
- Provided vital support during audits by compiling documentation requested by auditors quickly and efficiently.
- Collaborated with cross-functional teams to develop process improvements that enhanced workflow within office environment.
- Facilitated employee training sessions that focused on relevant skills development for office procedures or software applications usage improvement.
- Safeguarded sensitive information by maintaining strict confidentiality protocols when handling personnel files or company documentation.
- Reduced errors in data entry tasks by maintaining accurate records and utilizing verification methods.
- Safeguarded sensitive information by maintaining strict confidentiality protocols when handling personnel files or company documentation
- Ensured seamless event planning for company functions through venue selection, catering coordination, and attendance tracking
- Reduced errors in data entry tasks by maintaining accurate records and utilizing verification methods
- Assisted executives with calendar management to ensure smooth scheduling of meetings or events without conflicts or overlaps in commitments
Merchandiser
Orange Groove
03.2012 - 03.2013
- Supported loss prevention initiatives by maintaining awareness of potential security risks and alerting management when needed.
- Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
- Coordinated special events or promotions within store environment, creating excitement around featured products or limited time offers.
- Contributed to safe and welcoming shopping environment by adhering to store policies, addressing potential hazards, and maintaining clean, orderly merchandise displays.
- Evaluated competitor strategies and adjusted merchandising tactics to maintain a competitive edge within market.
- Arranged consistent shelves, bins, and racks at 3 locations by following established planograms.
Receptionist
Vis Agie Lodge
02.2009 - 01.2012
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Assisted in onboarding of new employees by preparing orientation materials and providing guidance on company policies.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Reduced incoming call response time by implementing effective call routing system.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Assisted in planning of office events and meetings, ensuring smooth execution and positive outcomes.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information
Education
Bachelor of Education in Intermediate Phase - Education
University Of South Africa
Richardsbay 02.2020 - Current
Skills
Daily Reporting
undefinedCertification
Information Sciences
Timeline
Bachelor of Education in Intermediate Phase - Education
University Of South Africa
02.2020 - Current
Adult in Basic Education and Training
06-2019
Information Sciences
12-2016
Administrative Clerk
Mbazwana Taxi Association
04.2014 - Current
Merchandiser
Orange Groove
03.2012 - 03.2013
Receptionist
Vis Agie Lodge
02.2009 - 01.2012
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