Cebelihle Dladla
Pelham
Summary
Motivated Business Administration student pursuing degree completed while gaining practical experience. Demonstrated strong language skills in English, isiZulu, isiXhosa, and South African sign language, complemented by customer service and problem-solving capabilities developed through diverse work roles. Committed to relocating for opportunities that enhance skill set and contribute value to an organization.
Overview
2
2
Languages
6
6
years of post-secondary education
4
4
years of professional experience
Work History
Assistant Machine Operator
Aluminium Foil Converters
Pietermaritzburg
11.2022 - 11.2025
- Operated machinery and conducted regular maintenance to ensure optimal performance;
- Maintained clean, safe work area and adhered to safety protocols around machinery;
- Resolved production issues to consistently meet established production standards.
- Ensured high-quality standards through detailed sheet proofing.
- AFC is a sub-Saharan powerhouse in the supply of aluminum foil, film and paper flexible packaging.
- Reason for leaving: resigned
Technical Support Consultant
iStore
Pietermaritzburg
03.2022 - 11.2022
- Assisted customers at iStore by answering inquiries, providing product information, and building ongoing relationships to enhance customer satisfaction.
- Compiled quotations and ensured timely customer follow-up.
- Offered technical support to customers, including connecting devices to Wi-Fi and mobile data networks; setting up Apple ID and iCloud accounts; transferring data between devices, updating operating systems; troubleshooting connectivity and application issues.
- Communicated repair status to customers through regular follow-ups with the repair centre, ensuring transparency and timely updates.
- Organized inventory and tracked product levels to support stock management, including data capture and administrative duties.
- Assisted with stock management and data capture.
- Reason for leaving: moved to a new position at Aluminium Foil Converters.
Education
Bachelor of Business Administration -
MANCOSA
Durban 09.2023 - 09.2026
National Diploma - Translation and Interpreting Practice
Durban University of Technology
Durban 01.2019 - 12.2021
Skills
- Machine operation
- Mechanical aptitude
- Equipment maintenance
- Quality control
- Safety compliance
- Computer literacy
- Problem-solving
- Team player
- Strong interpersonal skills
- Fluent in English
Personal Information
Date of Birth: 01/13/00
Hobbies and Interests
- Basketball and other team sports
- Current affairs
- Reading
- Mechanics and technology
Schooling
2018, Maritzburg College, Pietermaritzburg, KwaZulu-Natal, Prefect and House Leader, 1st team basketball (2016 - 2018), Vice-captain 1st team (2018), U16 and U18 KwaZulu-Natal provincial colours (basketball)
Goals
I am determined to finish my Bachelor degree in Business Administration by mid-2027 but I am keen to work at the same time, so that I can grow my experience. With careful time management, I was able to complete the first two years of my degree while I was employed in a full-time role. Although I would love to work in translation or interpretation, in line with my tertiary training, I am open to any opportunities in other fields and industries which would grow my skill set and lead me on to an exciting and rewarding career path. I feel that my tertiary studies and work experience demonstrate my language, customer service and problem-solving abilities. I am prepared to move anywhere in the country to prove my value to the right company.
Languages
English
First Language
Xhosa
Proficient
C2
Work Preference
Work Type
Full TimePart TimeTimeline
Bachelor of Business Administration -
MANCOSA
09.2023 - 09.2026
Assistant Machine Operator
Aluminium Foil Converters
11.2022 - 11.2025
Technical Support Consultant
iStore
03.2022 - 11.2022
National Diploma - Translation and Interpreting Practice
Durban University of Technology
01.2019 - 12.2021