Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
SalesAssociate

Danie Ludick

Pretoria,GAUTENG

Summary

After contributing to the growth and success of Parmalat SA in my 16 years I developed all my skills. I relocated from Bloemfontein to Pretoria, but I am still seeking challenges with a company in need of someone with exceptional planning, leadership and management abilities and skills. Although I was retrenched at the end of August 2012 I am eager to take command of an operation or project to guide to new heights and performance levels because it is my greatest strength. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

71
71
years of professional experience
16
16
years of post-secondary education

Work History

Customer Service Support

01.1976 - 01.2021
  • BPCS, Groupwise, Windows 2010, PowerPoint, Internet, Intranet, Pastel, Arch, Cell C Portal,
  • Etstar and various internal company programs
  • Languages
  • English
  • Afrikaans, in the fields of Public Relations, Technical Expertise and Customer Care
  • My Marketing and Selling Ability allowed me to clinch a deal of R1.2 m for the upgrading of the PABX system at the Provincial Administration of the Free
  • Tate
  • In March 2012 I received a Certificate of Excellence from my CEO in recognition of my Contribution to Building a strong business and demonstrating a passion for winning.

National Fleet Manager and Admin Support/Insurance

Truck Rental
Bloemfontein, Free State
10.2018 - 07.2020
  • Vehicle Service Sheet
  • Vehicle History Sheet
  • Fleet List – Keep up to date
  • Vehicle Damages
  • Load on sheet
  • Bill clients
  • Drivers to sign for AOD’s
  • Tyre Recoveries
  • Bill Drivers and Clients
  • Windscreens
  • Bill Drivers and Clients
  • Do the Unrecoverable losses report to determine the cost for Dynamic Truck Rental
  • Maintain All Truck Vehicle Files
  • Do all truck sales and purchases
  • I am the only authorized person to write out orders
  • All orders for purchases and spend
  • Asset Register (Nationally)
  • All Fleet Cards – Reports, Cancellation and ordering of new cards
  • Group Insurance for all vehicles in the fleet (160– units)
  • Handle all Insurance and Third-Party Claims
  • Recon Workshop Petty Cash Monthly
  • Keep Director and Owner’s files up to date.
  • Used coordination and planning skills to achieve results according to schedule.
  • Prepared a variety of different written communications, reports and documents to ensure smooth operations.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Supervised work of contracted employees to keep on task for timely completion.
  • Successfully maintain clean, valid driver's license and access to reliable transportation.
  • Used Microsoft Word and other software tools to create documents and other communications.
  • Monitored company inventory to keep stock levels and databases updated. (Nationally)
  • Improved operations through consistent hard work and dedication.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Resolved problems, improved operations and provided exceptional service.

Financial Manager

Giant Cash, Carry, Botshabelo
05.2015 - 12.2015
  • Debtors book of 2.5 Mil
  • Creditors
  • Reconciliation
  • Daily Cash bank in Vault
  • Check daily cash ups
  • Capture on pastel Expense Creditors
  • Capture Journal Ledger for Income Statement
  • Do the Cash Book daily on Pastel
  • Bank Recons on Pastel
  • Check Daily Sales on ARCH
  • Control Debtors accounts
  • Credit limits
  • Do account evaluations with Debtors
  • Checking all GRV’s, GRN’s and all stock received from suppliers
  • Stock takes
  • Budgets
  • Remittances on Suppliers
  • Recon Supplier statements to remittances

Distribution Centre Manager

Parmalat SA (PTY)Ltd
Bloemfontein, Free State
07.2008 - 08.2012
  • Led projects and analyzed data to identify opportunities for improvement.
  • Worked with Corporate customers to understand needs and provide excellent service.
  • Improved operations through consistent hard work and dedication.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Conducted research, gathered information from multiple sources and presented results.
  • Developed and maintained courteous and effective working relationships.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Managed team of fifty six employees, overseeing hiring, training, and professional growth of employees.
  • Successfully maintain clean, valid driver's license and access to reliable transportation.
  • Oversaw daily operations to ensure high levels of productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Worked closely with Regional to maintain optimum levels of communication to effectively and efficiently complete projects.
  • Developed team communications and information for meetings.
  • Prepared a variety of different written communications, reports and documents to ensure smooth operations.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Distribution/Warehouse and Fleet Coordinator

Parmalat SA (PTY)Ltd
Bloemfontein, Free State
02.2004 - 07.2008
  • Successfully maintain clean, valid driver's license and access to reliable transportation.
  • Drove operational improvements which resulted in savings and improved profit margins.
  • Collaborated with sales department and senior management to achieve set results.
  • Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
  • Increased customer satisfaction by resolving product and service issues.
  • Delivered exceptional level of service to each customer by listening to concerns and answering questions.
  • Worked with Corporate customers to understand needs and provide excellent service.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Improved operations through consistent hard work and dedication.
  • Received and processed stock into inventory management system.
  • Saved revenue by implementing cost-saving initiatives that addressed long-standing problems.
  • Oversaw daily operations to ensure high levels of productivity.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Prepared a variety of different written communications, reports and documents to ensure smooth operations.
  • Actively listened to customers' requests, confirming full understanding before addressing concerns.

Administration Manager

Parmalat SA (PTY)Ltd
Bloemfontein, Free State
12.1996 - 02.2004
  • Collaborated with leaders from other departments to achieve consistent processes and maximize efficiency of resources.
  • Learned and applied preferred systems for scheduling, purchasing and problem-solving.
  • Communicated corporate objectives across divisions through regular correspondence and scheduled status updates.
  • Established and developed strong administrative team by delivering ongoing coaching and motivation and fostering career advancement.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Reduced employee turnover through employee development and other retention measures.
  • Built excellent employee experience through culture of service and execution of employee assistance programs.
  • Supervised hiring processes and vendor relationships to maintain smooth operations for company.
  • Aggregated and analyzed data related to administrative costs to prepare budgets for corporate-level management.
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
  • Assigned tasks and directed team of office clerks.
  • Trained employees in company and regulatory compliance requirements to promote conformance.
  • Managed supervisor itinerary and appointments and streamlined scheduling procedures.
  • Managed costs and billing and resolved financial discrepancies effectively through organizational management of account information using Excel and internal company software.
  • Developed highly-efficient administrative team through ongoing coaching and professional development opportunities.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Improved office operations by automating client correspondence, record tracking and data communications.

Senior System Specialist

Alcatel STC Business Telecommunications
Boksburg, Gauteng
05.1988 - 09.1996
  • Set up hardware and software in optimal configurations to meet network performance requirements.
  • Improved overall user experience through support, training, troubleshooting, improvements and communication of system changes.
  • Provided faculty and staff with security software and network configuration support.
  • Investigated and corrected problems with printers, copiers and other peripheral devices.
  • Updated department documentation such as license databases, infrastructure maps and FAQs to maintain consistent response levels.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Served customers and followed outlined steps of service.
  • Increased customer satisfaction by resolving service issues.
  • Delivered exceptional level of service to each customer by listening to concerns and answering questions.
  • Oversaw daily operations to ensure high levels of productivity.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Supervised work of contracted employees to keep on task for timely completion.

Education

SUB -

ULCO Primary School

STD 6 – STD 10 - undefined

Delportshoop High School
01.1962 - 12.1974

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University of the Orange Free State
01.1996 - 12.1996

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South African Railways
02.1976 - 08.1978

Skills

Educationundefined

Additional Information

  • University of Orange Free State

Timeline

National Fleet Manager and Admin Support/Insurance

Truck Rental
10.2018 - 07.2020

Financial Manager

Giant Cash, Carry, Botshabelo
05.2015 - 12.2015

Distribution Centre Manager

Parmalat SA (PTY)Ltd
07.2008 - 08.2012

Distribution/Warehouse and Fleet Coordinator

Parmalat SA (PTY)Ltd
02.2004 - 07.2008

Administration Manager

Parmalat SA (PTY)Ltd
12.1996 - 02.2004

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University of the Orange Free State
01.1996 - 12.1996

Senior System Specialist

Alcatel STC Business Telecommunications
05.1988 - 09.1996

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South African Railways
02.1976 - 08.1978

Customer Service Support

01.1976 - 01.2021

SUB -

ULCO Primary School

STD 6 – STD 10 - undefined

Delportshoop High School
01.1962 - 12.1974

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Danie Ludick