Caryn Parsons

• Providing psychometric and HR consulting services across sectors, supporting clients with evidence-based talent solutions, recruitment assessments, and organisational development.
• Administering assessments and compiling individual feedback reports.
• Advising small businesses on HR processes, EE/BBBEE, and talent development.
• Supporting recruitment and onboarding strategies with data-driven insights.

Completed a structured HPCSA-accredited practicum within the People Measurement Centre as part of professional development in psychometric assessment. Focused on integrating psychometric assessment tools into talent management, succession planning, and recruitment strategies.

Key Contributions:

• Partnered with business units to deliver evidence-based talent insights.
• Provided feedback and development recommendations to support business and people performance.
• Supported alignment of assessment practices with labour legislation.
• Delivered psychometric insights to inform leadership development and succession planning.
• Administered psychometric tools and interpreted results.

Regional HR leadership role responsible for delivering strategic human capital support across the business. Served as a business partner to operational teams, aligning HR practices with regional objectives.

Key Contributions:

• Led full-spectrum HR delivery across the KZN region, partnering with leadership to align people strategy with business priorities.
• Drove talent reviews, succession planning, and performance improvement plans.
• Advised on CCMA cases, grievance matters, disciplinary hearings, and incapacity processes.
• Chaired EE forums and ensured compliance with BBBEE.
• Delivered data analytics and workforce reports to support decision-making.
• Managed wellness initiatives, employee engagement, and CSI programs.

Supported group-wide talent management initiatives across South Africa, Malawi, Mozambique, Zambia, Tanzania, and Eswatini. Provided coordination and analytics support for key talent processes, including performance management, leadership development, employee engagement, and succession planning.

Key Contributions:

• Maintained talent pipelines and supported group-wide succession planning.
• Designed talent dashboards and databases for leadership reporting.
• Managed key administration and billing coordination.
• Supported talent acquisition and performance tracking.

Delivered end-to-end HR support with a focus on Learning and Development, and HR operations.

Key Contributions:

• Led the Workplace Skills Plan (WSP) and Annual Training Report (ATR) submissions.
• Managed relationships with INSETA.
• Supported recruitment, onboarding, skills development and HR compliance.
• Designed and facilitated new employee induction programs.
• Managed employee records, benefits administration and recognition programs.
• Coordinated culture initiatives and employee engagement activities.
• Assisted in payroll administration.
• Oversaw EE and BBBEE reporting.

High-volume recruitment and onboarding support for seasonal hiring across KZN.

Key Contributions:

• Managed end-to-end recruitment processes (screening, interviews, checks).
• Drafted employment contracts and onboarded large groups of employees.
• Maintained accuracy on HR systems (PeopleSoft) and employee files.