Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Generic

Siyabonga Gcelu

Summary

To build a successful career in customer service and sales by using my strong communication, problem-solving and customer relationship skills. I aim to contribute to organizational targets while continuously developing my professional skills, gaining valuable industry experience, and progressing into a position of greater responsibility.

Overview

16
16
years of professional experience

Work History

Rental Sales Agent

Avis Budget Groups
Cape Town, South Africa
01.2025 - Current
  • Customer Service
  • Sales
  • Handle enquiries
  • Explain Options
  • Upsell services
  • Meet targets
  • Resolve issues

Uber Driver

Gcelu Transport
Cape Town, South Africa
01.2022 - 01.2025
  • Transport passengers
  • Vehicle maintenance
  • Safety and compliance
  • Customer service
  • Manage trips
  • (Family business)

Human Resource Practitioner

01.2018 - 01.2020
  • Employee relations
  • Performance management
  • Recruiting and selection
  • Workforce planning
  • Health, safety and well-being
  • Social Development

Sales Representative

Motor city
01.2015 - 01.2017
  • Analyzing customer needs
  • Presenting products
  • Handling objections
  • Negotiating price and terms
  • Closing the deal

Driving Instructor

Tami G Driving School
01.2013 - 01.2015
  • Plan lessons
  • Teach theory
  • Demonstrate vehicle controls
  • Guide to practical driving
  • Teach maneuvers

Tour Guide

Scientific Roets
01.2011 - 01.2012
  • Welcoming and guiding
  • Educating and entertaining
  • Safety and care
  • Logistics and scheduling.

Education

Human Resource Management

Walter Sisulu University

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Mtengwane High

Skills

Leadership

Fostering Teamwork

Problem solving

Organization

Telephonic Etiquette

Customer service Management

People Management

Communication and Listening

Ms Word 2007/2010 -Advanced

Ms Excel 2007/2010 -Advanced

Personal Information

  • Gender: Male
  • Nationality: South African

Timeline

Rental Sales Agent

Avis Budget Groups
01.2025 - Current

Uber Driver

Gcelu Transport
01.2022 - 01.2025

Human Resource Practitioner

01.2018 - 01.2020

Sales Representative

Motor city
01.2015 - 01.2017

Driving Instructor

Tami G Driving School
01.2013 - 01.2015

Tour Guide

Scientific Roets
01.2011 - 01.2012

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Mtengwane High

Human Resource Management

Walter Sisulu University
Siyabonga Gcelu