Cathy Cooper
IT Project Manager
Olivedale
Summary
Dynamic IT Project Manager and Scrum Master with a proven track record at Osiris Trading, enhancing stakeholder satisfaction and team productivity through expert application of Agile methodologies and risk management. Excelled in cross-functional team leadership and stakeholder communications, achieving high-quality project deliveries and fostering a culture of continuous improvement.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
Work History
IT Project Manager
Osiris Trading
10.2017 - Current
- Developed project management roadmap to define project objectives, timelines and milestones.
- Delivered reliable solutions by overseeing software design, development, testing, implementation, and support phases of IT projects.
- Enhanced customer satisfaction with timely deliveries, effective communication, and high-quality results.
- Managed cross-functional teams to ensure efficient allocation of resources and successful project completion.
- Coordinated with stakeholders to gather requirements and provide updates on progress throughout projects'' lifecycles.
- Built and maintained strong relationships with stakeholders, resulting in increased trust and collaboration on future projects.
- Collaborated with external partners for outsourcing tasks when necessary without compromising quality or timeliness.
- Mentored junior staff in best practices for IT project management, fostering a culture of continuous improvement within the team.
- Provided detailed project status updates to stakeholders and executive management.
- Communicated project updates to stakeholders at all levels.
Scrum Master
Osiris Trading
01.2019 - 09.2021
- Managed product backlog effectively, prioritizing high-value items for faster completion.
- Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
- Conducted daily stand-up meetings, sprint planning sessions, and sprint reviews, ensuring effective communication among team members.
- Developed custom Scrum boards for better task tracking and transparency within the team.
- Collaborated with Product Owners to refine requirements and ensure alignment with business goals.
- Coached cross-functional teams on Agile principles, leading to an increase in successful project deliveries.
- Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies.
- Worked closely and listened to team members' feedback to identify issues and resolve conflicts.
- Assessed and reported progress to stakeholders regularly, maintaining transparency throughout the project lifecycle.
- Led sprint reviews and planning meetings to promote full team engagement.
- Increased transparency and communication within team, introducing digital task board.
- Mentored junior team members on Scrum best practices, fostering their professional growth within the organization.
- Improved stakeholder satisfaction with regular sprint reviews and updates on project progress.
Frontend Development Team Lead
Osiris Trading
01.2014 - 11.2017
- Determined and implemented innovative and industry best practices using modern designs and tools.
- Developed and evaluated solution options to build consensus and drive quality solutions.
- Created process and delivery improvements to reduce build cycle time.
- Led development teams in building system, data and application-level interfaces and functional relationships.
- Enhanced team morale by acknowledging individual accomplishments, fostering a positive work environment, and encouraging open feedback channels for continuous improvement.
- Mentored junior developers through regular one-on-one coaching sessions, enhancing their technical skills and overall performance.
- Championed the adoption of new technologies and tools that enhanced productivity levels within the development team.
- Cultivated a collaborative work environment, fostering open communication among team members to share ideas and solutions.
- Promoted professional growth within the team by providing opportunities for skill upgrades and knowledge sharing sessions.
- Streamlined project delivery timelines by closely monitoring team progress and proactively addressing roadblocks.
- Collaborated with product specialists to understand requirements and align business processes to product features and capabilities.
- Recruited technical subject matter experts to plan and monitor software development teams through phases of project completion.
- Proved successful working within tight deadlines and a fast-paced environment.
Creative Team Lead
Osiris Trading
08.2012 - 10.2014
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Established clear performance metrics for the team which helped in tracking progress towards set targets effectively.
- Coached team members in techniques necessary to complete job tasks.
- Influenced positive change within the organization through strategic thinking, innovation, problem-solving abilities, and consistent leadership style.
- Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
Multimedia Designer
Osiris Trading
02.2008 - 07.2012
- Used InDesign, Adobe Illustrator and Photoshop to create design ideas.
- Created engaging and eye-catching graphics that were used in online ads and in social media campaigns.
- Provided clients with print and online advertising solutions for brand awareness, promotional product sales and special events.
- Cultivated professional working relationships with marketing department, other design personnel and clients.
- Enhanced user experience by designing intuitive interfaces and interactive elements for web and mobile applications.
- Worked closely with developers during implementation phase to ensure seamless integration of design elements into the final product.
- Balanced creative vision with business objectives to meet client expectations while maintaining artistic integrity.
- Stayed current with emerging technologies and software tools to maintain cutting-edge design skills.
- Designed marketing materials such as brochures, flyers, and social media graphics for increased brand visibility.
Graphic Designer
Impact Incentive Travel
08.2007 - 02.2008
- Developed creative design for print materials, brochures, banners, and signs.
- Conceptualized creative designs for print materials, banners, and signs.
- Created engaging social media graphics that drove user engagement and increased online visibility.
- Created digital image files for use in digital and traditional printing methods.
- Employed design fundamentals when selecting typography, composition, layout, and color in design work.
- Improved client satisfaction by creating visually appealing and impactful graphic designs for various marketing materials.
- Researched industry trends to stay current on best practices in graphic design.
- Proved successful working within tight deadlines and a fast-paced environment.
- Collaborated closely with marketing teams to create cohesive designs for campaigns.
Graphic Designer
M2M Marketing
02.2007 - 07.2007
- Created digital image files for use in digital and traditional printing methods.
- Completed final touches for projects such as images sizes and font selection.
- Employed design fundamentals when selecting typography, composition, layout, and color in design work.
- Managed multiple projects simultaneously, ensuring timely completion of deliverables while maintaining high-quality standards.
- Developed innovative design concepts that effectively communicated brand identity and boosted overall brand awareness.
- Met with customers to present mockups and collect information for adjustments.
- Proved successful working within tight deadlines and a fast-paced environment.
- Created logos and branding materials for various clients, which increased brand recognition and customer engagement.
- Achieved consistent look and feel across all company materials, reinforcing brand identity.
- Coordinated with external agencies to ensure alignment with branding strategies, maximizing impact.
Web Developer
ChakariNet
08.2006 - 01.2007
- Developed custom web applications, resulting in tailored solutions for client needs.
- Adhered to SEO best practices while designing sites.
- Discussed site and app requirements with clients to produce actionable development plans.
- Provided front-end website development using WordPress, Hubspot, and other editing software.
- Increased website traffic through search engine optimization strategies and targeted content creation.
- Collaborated with marketing to align web development efforts with campaign strategies, enhancing overall brand consistency.
- Enhanced site visibility and user engagement by optimizing web content for SEO.
- Collected, defined and translated user requirements into project designs and implementation plans.
- Took concepts and produced design mockups and prototypes to strengthen designs, enhance user experiences and improve site interactions.
Education
Project Management Fundamentals - Project Management
WITS Business School
Johannesburg, South Africa 04.2001 -
IT And Web Development Diploma - IT Web Development
College Campus
Johannesburg, South Africa 04.2001 -
Skills
Software development life cycle
Client Relations
Risk Management
Project Scheduling
Stakeholder Management
Scrum Framework
Cross-functional team leadership
Agile Methodology
Project Planning
Stakeholder Communications
Team Bonding
Coaching and Mentoring
Meeting facilitation
Timeline
Scrum Master
Osiris Trading
01.2019 - 09.2021
IT Project Manager
Osiris Trading
10.2017 - Current
Frontend Development Team Lead
Osiris Trading
01.2014 - 11.2017
Creative Team Lead
Osiris Trading
08.2012 - 10.2014
Multimedia Designer
Osiris Trading
02.2008 - 07.2012
Graphic Designer
Impact Incentive Travel
08.2007 - 02.2008
Graphic Designer
M2M Marketing
02.2007 - 07.2007
Web Developer
ChakariNet
08.2006 - 01.2007
Project Management Fundamentals - Project Management
WITS Business School
04.2001 -
IT And Web Development Diploma - IT Web Development
College Campus
04.2001 -
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