Cathrine Tabasi Gwele
Universal Banker
Phalaborwa
Summary
Dynamic banking professional with experience at Standard Bank Limited, excelling in transaction processing and customer needs assessment. Proven track record in enhancing cross-selling capabilities and improving customer satisfaction. Strong collaborator with a focus on risk management and achieving branch performance metrics. Committed to empowering clients with tailored financial solutions.
Overview
8
8
years of professional experience
Work History
Universal Banker
Standard Bank Limited
06.2025 - Current
- Educated customers on various banking products and services, empowering them to make informed financial decisions aligned with their personal goals.
- Collaborated with team members to achieve branch performance metrics, fostering a positive work environment.
- Enhanced cross-selling capabilities by offering tailored financial products and services to existing clients.
- Adhered to established security procedures and reported potential fraud or safety violations to management for immediate recourse.
Cash Consultant
Standardbank
01.2018 - 06.2025
- Maintained cash drawer accuracy by conducting regular audits and implementing effective cash handling practices.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Improved customer satisfaction by providing efficient and accurate transaction processing.
- Supported team members in achieving branch goals through collaboration, communication, and shared responsibilities.
Education
No Degree - Banking Certificate
Cornerstone College
Distance 04.2001 -
No Degree - Business Management
Mopani FET College
Phalaborwa, South Africa 04.2001 -
Skills
Transaction processing
Insurance products
Customer needs assessment
Risk management
Loan processing
Payment processing
Loan origination
Electronic funds transfer
Timeline
Universal Banker
Standard Bank Limited
06.2025 - Current
Cash Consultant
Standardbank
01.2018 - 06.2025
No Degree - Banking Certificate
Cornerstone College
04.2001 -
No Degree - Business Management
Mopani FET College
04.2001 -
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