Cathrine Naome Maponya
Admin Clerk
Polokwane
Summary
Dynamic Admin Clerk with a proven track record at the Department of Coghsta, excelling in document management and customer service. Enhanced team productivity through effective schedule coordination and process improvements, achieving significant efficiency gains. Skilled in Microsoft Office Suite, I foster positive stakeholder relationships through exceptional communication and follow-up.
Administrative professional prepared for new challenges. Extensive experience in managing office operations, streamlining processes, and enhancing productivity. Known for fostering team collaboration and adapting to changing needs with reliability and flexibility.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
13
13
years of professional experience
4
4
Certificates
1
1
Language
Work History
Admin Clerk
Department of Coghsta
12.2006 - 09.2019
- Managed administrative tasks such as filing, data entry, and documentation to streamline office operations and ensure accuracy.
- Coordinated schedules and meetings, effectively optimizing time management for team members and enhancing productivity.
- Developed and maintained efficient filing systems, improving information retrieval and reducing processing time for requests.
- Assisted in the preparation of reports and presentations, ensuring all materials were accurate, concise, and professionally formatted.
- Implemented process improvements for office workflows, leading to increased efficiency and reduced turnaround times on key tasks.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly, contributing to positive stakeholder relationships.
Education
Micro Soft Office 2000
CTU
PolokwaneAssociate of Applied Science - Public Administration
Tshwane University of Technology
Pretoria 04.2001 -
Office Manangement
Mentor Business College
Pretoria, South Africa 04.2001 -
Skills
Maintaining confidentiality
Multitasking
Microsoft Office Suite
Problem-solving
Database entry
Documentation and recordkeeping
Administrative procedures
Task prioritization
Information retrieval
Administrative support
Customer service
Time management
Data entry
Schedule coordination
Certification
Records Management
Languages
Sepedi, English, Zulu, Venda
Timeline
Admin Clerk
Department of Coghsta
12.2006 - 09.2019
Associate of Applied Science - Public Administration
Tshwane University of Technology
04.2001 -
Office Manangement
Mentor Business College
04.2001 -
Micro Soft Office 2000
CTU