Job Search Status
Open to workDesired start date: Immediately
Open To Work
Catherine Pohl
Safari Travel Consultant
Orania,Northern Cape
Work Preference
Summary
Customer-focused professional with over a decade of experience in safari operations, travel coordination, client liaison, and logistics planning within wildlife and hospitality environments across Southern Africa. Experienced in managing guest enquiries, coordinating bookings, and supporting clients throughout the reservation process while maintaining high levels of organisation and communication.
Skilled in sourcing and coordinating travel experiences ranging from budget-friendly to luxury safari itineraries, with strong knowledge of the Southern African safari industry. Known for building trusted relationships with clients, guides, and service providers to ensure smooth travel experiences and informed booking decisions.
Highly organised and detail-oriented, with the ability to work independently in remote environments while managing reservations, client communication, supplier coordination, and administrative support across multiple systems.
Overview
19
19
years of professional experience
Work History
Farm and Wildlife Ranch Operations Coordination
Self Employed
Mooketsi
01.2011 - Current
- Coordinate livestock, crops, supplies and operational logistics.
- Manage client communication and supplier relationships.
- Maintain detailed livestock, financial and operational records.
- Oversee procurement and resource allocation.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
Property and Client Coordination (Real Estate)
Keller Williams (KW North)
Tzaneen, South Africa
01.2017 - 01.2018
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively under pressure and timelines.
Skilled at working independently and collaboratively in a team environment. - Proven ability to learn quickly and adapt to new situations.
- Managed client database and maintained CRM records.
- Assisted buyers by understanding needs and presenting suitable options.
- Coordinated appointments, viewings, and follow-ups
Supported marketing efforts and client communication. - Ensured smooth coordination of transactions.
Safari and Hunting Operations Coordination (Historical)
Rooibok Natuurreservaat
Mooketsi
01.2007 - 01.2011
- Coordinated accommodation bookings and client logistics.
- Managed enquiries and booking confirmations.
- Assisted with marketing and promotional material.
- Liaised with guides and service providers.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Versatile professional with strong problem-solving skills and history of adapting to diverse challenges. Applies innovative solutions and technical expertise to deliver exceptional results. Committed to streamlining processes and advancing organizational objectives.
Receptionist and Customer Support
Nampak
Tzaneen, South Africa
01.2009 - 03.2009
- Temporary Position.
- Handled inbound calls and customer enquiries
Provided product information and assisted clients professionally. - Maintained accurate records and handled administrative duties.
- Managed front desk operations and client communication.
Receptionist and Client Relations
Sports Kinetic Gym
Tzaneen, South Africa
11.2007 - 01.2008
- Managed front desk operations, ensuring efficient check-in and check-out processes.
- Provided exceptional customer service, addressing member inquiries and resolving issues promptly.
- Coordinated scheduling for personal training sessions and group classes to maximize facility usage.
- Maintained accurate records of member accounts, payments, and subscription renewals.
- Holiday Position
Junior Game Ranger and Lodge Support
Glen Afric
Magaliesburg, GP
10.2006 - 11.2006
- Assisted with guest activities including game drives and experiences.
- Supported lodge operations and guest interaction.
- Worked in wildlife rehabilitation and stock management.
- Assisted with reception and night management duties.
- It was a holiday job (was still in school).
Education
High School Diploma -
Stanford Lake College
Magoebaskloof10-2007
Skills
- Booking coordination
- Guest communication
- Customer support
- Record keeping
- Complaint resolution
- Supplier liaison
- Logistics coordination
- CRM navigation
- Client engagement
- Itinerary planning
- Travel documentation
- Safari logistics
- Remote work
- Wetu itinerary creation
LANGUAGES
English – Fluent
Afrikaans – Fluent
Sesotho (Bolobedu) – Basic
Shangaan – Basic
Timeline
Property and Client Coordination (Real Estate)
Keller Williams (KW North)
01.2017 - 01.2018
Farm and Wildlife Ranch Operations Coordination
Self Employed
01.2011 - Current
Receptionist and Customer Support
Nampak
01.2009 - 03.2009
Receptionist and Client Relations
Sports Kinetic Gym
11.2007 - 01.2008
Safari and Hunting Operations Coordination (Historical)
Rooibok Natuurreservaat
01.2007 - 01.2011
Junior Game Ranger and Lodge Support
Glen Afric
10.2006 - 11.2006
High School Diploma -
Stanford Lake College
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Portfolio
FEATURED
Greater Kruger Luxury Safari Itinerary
WORK SETUP
- Fully equipped home office
- Experienced remote coordination and communication
REGIONAL INDUSTRY EXPOSURE
- Safari and travel exposure across Southern Africa including South Africa, Botswana, Mozambique, and Zimbabwe
- Familiar with regional destinations, accommodation options, and safari logistics
- Able to assist clients with travel planning and connect them with trusted safari and travel operators
- Designed a 6-day luxury safari itinerary covering Kruger National Park and Karongwe Private Game Reserve
- Created client-ready travel documentation including accommodation, activities, transfers, inclusions, and travel details
- Structured daily itineraries with guided experiences and lodge activities
- Coordinated transfers, accommodation, and logistics to ensure a smooth guest experience
- Demonstrated ability to present travel options clearly and assist clients in making informed booking decisions
Portfolio example: https://wetu.com/ItineraryOutputs/Discovery/56bf40d3-37d1-4f16-885a-368acfa84b28