Catherine Mwamfuli
Lusaka
Summary
Organized and motivated employee eager to apply myself in any environment. Seeking entry-level opportunities to expand my skills while facilitating company growth. Will add value to any organization in need of great collaboration, interpersonal and multitasking abilities.
Overview
23
23
years of professional experience
Work History
Procurement Assistant
Zambezi River Authority
Lusaka
02.2016 - 10.2021
- Assisted in reviewing and analyzing potential vendors to determine the most suitable for procurement of goods and services
- Prepared purchase orders, requisitions and other documents related to purchasing activities
- Maintained accurate records of all purchases, invoices and payments
- Negotiated with suppliers regarding quality, price, delivery terms and payment terms
- Conducted research on competitive pricing and product availability
- Coordinated with internal stakeholders to ensure timely delivery of products and services
- Ensured that all purchases are made according to company policies and procedures
- Followed up on outstanding payments from customers in a timely manner
- Resolved any discrepancies between vendor invoices and purchase orders
- Provided support in resolving disputes arising from incorrect shipment or defective items
- Initiated tendering process for procuring materials and services as per requirement specifications
- Participated in vendor evaluation processes based on criteria such as quality, cost effectiveness
- Assisted with procurement of project supplies and inputs from international and local markets
- Prepared and reviewed purchase and requisition orders, maintaining compliance with board rules
- Organized contracts and purchase orders by maintaining meticulous filing systems
- Prepared, coordinated and communicated price quotes, terms of sale, delivery dates and service obligations to customers and contractors
- Prepared purchase orders and sent to distributors and suppliers
- Negotiated prices for materials with distributors, agreeing on mutually beneficial deals
- Sourced new vendors for purchasing needs
- Contacted vendors to determine order status and communicate discrepancies with shipments
- Facilitated product selections for customers, including using proper forms to assure selection accuracy.
Switchboard Operator
Zambezi River Authority
Lusaka
03.1999 - 01.2016
- Answered and transferred incoming calls to appropriate departments, personnel or outside lines
- Monitored and recorded daily phone activity in log book
- Provided customer service support by responding to inquiries, complaints and requests for information
- Routed emergency calls to the appropriate department or personnel
- Operated multi-line telephone system to answer incoming calls, determine purpose of callers, and forward calls to appropriate personnel or department
- Handled confidential information with discretion and professionalism
- Utilized multiple computer applications such as Microsoft Office Suite to maintain records of all incoming and outgoing calls
- Responded efficiently to email inquiries regarding company policies and services provided
- Performed general administrative duties such as filing documents, photocopying materials
- Provided assistance in setting up conference room equipment prior to meetings
- Addressed customer concerns professionally in order to provide satisfactory solutions
- Provided administrative support to area employees by routing mail, ordering supplies and filing documents
- Updated personnel directory to keep telephone extensions and employee information current.
Education
Master of Science in Human Resources Management -
Herriot Watt University
Diplomatic Practice Protocol And Public Relations -
Zambia Institute of Diplomacy
Bachelor of Arts in Procurement and logistics management -
Greenwich University
Advanced Diploma in Business Administration And Management -
Association of Business Executives
Skills
- Cost Analysis
- Strategic Sourcing
- Invoice Verification
- Purchase Orders
- Budget Planning
- Procurement
Languages
English, C2
Timeline
Procurement Assistant
Zambezi River Authority
02.2016 - 10.2021
Switchboard Operator
Zambezi River Authority
03.1999 - 01.2016
Master of Science in Human Resources Management -
Herriot Watt University
Diplomatic Practice Protocol And Public Relations -
Zambia Institute of Diplomacy
Bachelor of Arts in Procurement and logistics management -
Greenwich University
Advanced Diploma in Business Administration And Management -
Association of Business Executives
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