Job Search Status
Open to workDesired start date: 2 weeks notice
Open To Work
Catherine Ann Prinsloo (rinsie)
Business Development
Boksburg,GP
Work Preference
Summary
Results-driven General Manager and Project Manager Specialist with a strong background in recruitment and business development. Proven track record of effectively managing multiple tasks to ensure timely project completion. Expertise includes staff training, customer service, mentoring, project management, and process optimization. Focused on driving organizational success through teamwork and strategic initiatives.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Business Development and Managing Projects
Guru Group of Learners (Freelance)
Benoni
05.2025 - Current
- Led project planning sessions to define scope and objectives.
- Managed project timelines using scheduling software for efficient workflow.
- Facilitated communication between potential clients to address concerns promptly.
- Developed comprehensive project documentation for reference and compliance.
- Organized training sessions to enhance team skills and knowledge sharing.
- Developed and maintained project plans, timelines, and budgets.
- Built and established strong partnerships with Potential Clients.
- Led meetings with internal team members and Potential Clients.
- Collaborated closely with senior management on long-term strategic planning initiatives related to projects in development or execution stages.
- Prepared cost estimates for projects of varying sizes.
- Communicated effectively with stakeholders to ensure project goals are met on time and within budget.
- Ensured compliance with applicable laws, regulations, policies and procedures throughout the life cycle of each project.
- Determined project staffing needs and led resource management.
- Drafted project construction schedule and updated as job progressed.
- Drafted reports summarizing progress made on projects for review by executive leadership team.
- Analyzed data from various sources such as surveys, interviews, focus groups. to inform decision-making related to projects.
- Engage with different Seta's in order to ensure all projects are in line with requirements.
- Ensure information and uploads to different Seta's are in-line, to ensure there is no rejections.
- Meetings with new potential clients, follow up meetings
- Sound knowledge of different learnerships and the different Seta's
Recruitment and Off-Site Host Manager
KVR Training and Management Services
Benoni
06.2021 - 04.2025
- Sourced and promoted candidates for learnerships through targeted advertising.
- Conducted interviews for qualified internal candidates to assess potential fit.
- Developed a comprehensive candidate database categorized by demographics.
- Executed necessary documentation for learnerships, ensuring compliance.
- Recorded and scanned data onto internal server for regulatory adherence.
- Managed daily attendance records for learners maintained by recruitment team.
- Compiled weekly and monthly reports to track recruitment progress and outcomes.
- Implemented applicant tracking system to enhance candidate management processes.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Worked with cross-functional teams to achieve goals.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Maintained updated knowledge through continuing education and advanced training.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Recognized by management for providing exceptional customer service.
General Manager, Project and Account Manager
Emerge Group/Emerge IOS/Emerge Solutions
Bloemfontein/Gauteng
05.2011 - 05.2021
- Directed daily operations to ensure efficient workflow and service quality.
- Collaborated with department heads to align strategies and business objectives.
- Managed budgets and resource allocation for optimal financial performance.
- Developed training programs to enhance employee skills and performance.
- Implemented policies that improved operational efficiency and compliance standards.
- Analyzed market trends to inform strategic planning and decision-making processes.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Facilitated communication between teams to promote collaboration and problem-solving.
- Led project planning and execution across multiple departments.
- Managed budgets and resource allocation for various projects.
- Developed project schedules and monitored progress regularly.
- Utilized project management software to track tasks and milestones effectively.
- Monitored progress of each project to ensure timely delivery of deliverables in accordance with established quality standards.
- Managed client relationships to ensure satisfaction and retention.
- Facilitated regular communication between clients and service teams.
- Analyzed client data to inform strategic recommendations and actions.
- Resolved customer complaints in a timely manner.
- Developed strategies to increase revenue from existing accounts.
- Prepared monthly financial statements for each account.
- Negotiated contracts with clients to maximize profitability.
- Renewed existing accounts by building relationships with clients.
- Analyzed client data and identified opportunities for growth.
- Onboarded new team members to integrate into organization.
- Collaborated with sales team to determine best ways to drive market share.
- Created comprehensive reports on account performance and presented them to senior management.
- Conducted market research to identify potential customers.
General Manager, Sales and Marketing
Acacia Guesthouse Group
Bloemfontein
02.2008 - 04.2011
- Managed three guesthouses, ensuring consistent four-star grading.
- Oversaw sales and marketing strategies for guesthouses, enhancing visibility and occupancy.
- Utilized social media platforms for advertising guesthouse services effectively.
- Updated websites regularly to reflect current offerings and promotions.
- Developed catering menus for functions and conferences to meet client needs.
- Executed stock control measures to maintain inventory accuracy.
- Handled payroll, debtor, and creditor accounts efficiently.
- Delivered exceptional customer care, addressing inquiries and concerns promptly.
- Coordinated housekeeping schedules to maintain cleanliness and guest satisfaction.
- Oversaw budget management and financial reporting for operational expenses.
- Trained staff on customer service protocols and hospitality standards.
- Developed marketing strategies to promote guest houses through various channels.
- Handled guest inquiries and resolved issues promptly to enhance satisfaction.
- Maintained inventory of supplies and ordered necessary items for operations.
- Analyzed customer feedback surveys to identify areas needing improvement.
- Ensured compliance with safety regulations, health codes, fire laws.
- Implemented cost-saving initiatives to reduce operational expenses without compromising quality of service.
Senior Representative
Daymon International
Free State
04.1998 - 01.2008
- Oversaw sales and marketing for all housebrand products across Metro and Trade Centre stores in Free State region.
- Managed monthly and annual budgets to ensure financial targets were met.
- Assisted Metro Group with development and execution of monthly promotions.
- Trained merchandisers in all stores to enhance product presentation and sales techniques.
- Monitored weekly orders to ensure timely delivery at all store locations.
- Delivered exceptional customer service to resolve inquiries and enhance satisfaction.
- Led team management efforts, fostering collaboration and high performance.
- Handled payroll processing alongside relevant administrative duties.
- Developed and maintained strong customer relationships to drive product sales.
- Conducted product demonstrations and training sessions for clients and team members.
- Collaborated with marketing teams to create effective promotional campaigns.
- Managed customer inquiries and resolved issues promptly to enhance satisfaction.
- Utilized CRM systems to track sales activities and customer interactions efficiently.
- Analyzed market trends to identify new business opportunities and client needs.
- Coordinated with logistics teams to ensure timely delivery of products to clients.
- Developed key customer relationships to increase sales.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Negotiated pricing contracts with customers to maximize profits.
- Created detailed reports on daily, weekly, and monthly sales activity.
Education
Grade 12 -
Sand Du Plessis Secondary
Bloemfontein12-1983
Skills
- Recruitment and talent acquisition
- Resource management and co-ordination
- Team building and leadership
- Problem solving
- Training and development
- Process improvement
- Business analysis
- Project management
- Budget planning
- Team building
- Mentorship
- Training development
- Account management
- Customer service and support
- Risk assessment
- Budget forecasting
- Customer relationship management
- Data analysis
- Leadership development
- Time management
- Relationship building
- Organization and time management
- Microsoft office, Excel, Word
- Quality assurance
- Supervision and leadership
- Remote office availability
- Flexible and adaptable
- Public speaking
- Training & Development
Certification
- Data Capturing 1984
- Office Administration 1990
- Merchandising 2005
- Sales and Marketing 2008
- Recruitment 2011
Diplomas
Project management 2022
Recruitment Management 2023
Drivers Licence Code
08EB
References
- Sindisile Kambule, KVR Training, 066 198 3451
- Riana Volbrecht, KVR Training, 082 326 3907
- Dina van Zyl, Emerge Group, 083 510 9103
- Kholiwe Gili, Emerge Solutions, 061 568 4797
- Danielle van Biljon, Emerge IOS, 082 879 6044
- Gerda Venter, (formerly from) Acacia Lodge Group, 079 362 5378
- Adv Jan Nel, (formerly from) Daymon International, 049 842 1123
- Retha Coetzee, (formerly from) Receiver of Revenue, 082 463 1451
Previous Experience
- L Suzman Distributors, Credit Controller, 06/01/95, 02/28/98
- SA Bottling (Pty) Ltd, Debtors Clerk, 01/01/93, 05/31/95
- Standard Bank, Senior Bank Clerk, 03/01/91, 12/31/92
- Internal Affairs, Senior Clerk, 02/01/87, 02/28/91
- Receiver of Revenue, Data Capturer, 12/01/83, 01/31/87
Personal Information
- ID Number: 6509270052081
- Marital Status: Divorced
Timeline
Business Development and Managing Projects
Guru Group of Learners (Freelance)
05.2025 - Current
Recruitment and Off-Site Host Manager
KVR Training and Management Services
06.2021 - 04.2025
General Manager, Project and Account Manager
Emerge Group/Emerge IOS/Emerge Solutions
05.2011 - 05.2021
General Manager, Sales and Marketing
Acacia Guesthouse Group
02.2008 - 04.2011
Senior Representative
Daymon International
04.1998 - 01.2008
Grade 12 -
Sand Du Plessis Secondary