Catherina Theunissen

• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Welcomed customers and helped determine their needs.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Worked flexible schedule and extra shifts to meet business needs.
• Enhanced customer satisfaction by providing efficient and accurate cash transactions.

• Verified accuracy of daily cashier batches by checking receipts, checks, and cash.
• Quickly and accurately counted drawers at start and end of each shift.
• Resolved customer issues for front-line and departments throughout store by employing strong operations knowledge and problem-solving abilities.
• Increased cashier efficiency through hands-on coaching sessions focused on improving speed, accuracy, and customer interactions.
• Maintained a safe working environment, ensuring that all employees adhered to company policies and regulations at all times.

Serving up refreshing and mouthwatering drinks.

Keeping the bar area clean and tidy.

Handling cash and card payments.

Providing 5-star customer service

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Following health and safety guidelines.

Restocking the bar.

• Maintained confidentiality in handling sensitive information while performing administrative tasks.
• Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
• Increased customer satisfaction by providing professional and courteous front desk support.
• Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
• Contributed to a positive work environment by fostering open communication among colleagues.