Cassandra Thomson
Administrator
Cape Town,Western Cape
Summary
Over 19 years, I have played an essential role in developing and improving a wide range of services across different industries from Courier Company, Admin, Accounts, Actuaries, Data Capturing and Office Manager where I have found my biggest passion for learning different experiences in many industries. I enjoy learning and solving problems. Resourceful Accounts Administrator known for excellent account management and time management skills. Knowledge in Sage Accounting and Xero Accounting system use and ledger verification with great customer service skills. Meticulous and enterprising worker dedicated to excellence. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
Work History
Accounts Administrator– Part Time
The Accountability Group UK
3 2023 - Current
- Allocating receipts and invoices in Hubdoc and Xero (Accounting program)
- Data capturing, administration work and adding clients on a Anti Money Laundering website
- Payroll Diploma and Anti Money Laundering certificate (International Association of Bookkeepers.
- Hardworking team player that accomplishes my goals.
Accounts Administrator – Part time
Munro Forensic Actuaries
08.2016 - Current
- Responding and managing incoming emails
- Accurate daily data capturing of client payments
- Handling written enquiries in a friendly and efficient manner
- Requesting payment remittances from clients, when not provided
- Liaising with our bankers in respect to unknown payments
- Customer service support which entails account queries, related to new accounts
- Ad-hoc projects - deadline driven
- Debtors invoicing when our clients confirm matters are settled
- Updating email addresses and contact details
- Following up on payments for amended reports whereby payment is expected within 7 days of delivery of report
- Attending to clutter emails - Invoices to be investigated with irregular billing hours
- Clearing out proof of payments folder, and ensure payments are allocated accurately according to remittances
- Invoice & admin that is related to termination of mandates
- In charge of Projects such as accounts that must be handed over for Debt collecting.
Receptionist
Diff and Gearbox Centre
1 2004 - 6 2004
- Answering the switchboard, Stock control, Assisting Customers, Filling and Data Capturing
Accounts Administrator/ Office Manager – Part Time
CJ Supplies
03.2022 - 01.2024
- Responding and managing incoming emails
- Attend to invoices, quotations, and delivery notes
- Data Capturing, ordering of stock, booking couriers
- General office management
- Input financial data and produced reports using Sage Accounting.
Customers Services Department Team Leader
Specialized Freight Services
06.2011 - 08.2016
- Receive Department Reports daily, Assisting clients with collections
- Assisting clients with all queries, problems and track or trace of parcels
- Sending daily reports to Manager
- Assisting clients with quotations
- Corresponding with all 3rd Party agents on queries or problem deliveries
- Corresponding with all Operations Supervisors Nationwide
- Following up on collections, deliveries, and special requests from clients
- Assisting New Business Reps and Key Account Managers with any queries they might have for their clients i.e credits, waybill queries or proof of deliveries
- Notifying clients of any delays in deliveries
- Keeping clients up to date with their queries.
Receptionist
Take note Trading
05.2009 - 09.2009
- Answering phone calls; Ordering of stock, Filing, Office Maintenance and Correspondence to clients
Receptionist
Engine Imports
08.2006 - 07.2007
- Answering the Switchboard, Stock control, Assisting Customers, Filing and Data Capturing
Education
Certification - Accounting
International Association of Bookkeepers
United Kingdom 04.2001 -
Diploma - Accounting Technology And Bookkeeping
New Skills Academy
United Kingdom 04.2001 -
Skills
Multitasking Abilities
Problem-solving abilities
Time Management
Bookkeeping Support
Time management abilities
Data Entry
Word Processing
Attention to Detail
Reliability
Problem-Solving
Complaint resolution
Invoice Processing
Self Motivation
Data Analysis
Multitasking Abilities
Timeline
Accounts Administrator/ Office Manager – Part Time
CJ Supplies
03.2022 - 01.2024
Accounts Administrator – Part time
Munro Forensic Actuaries
08.2016 - Current
Customers Services Department Team Leader
Specialized Freight Services
06.2011 - 08.2016
Receptionist
Take note Trading
05.2009 - 09.2009
Receptionist
Engine Imports
08.2006 - 07.2007
Certification - Accounting
International Association of Bookkeepers
04.2001 -
Diploma - Accounting Technology And Bookkeeping
New Skills Academy
04.2001 -
Accounts Administrator– Part Time
The Accountability Group UK
3 2023 - Current
Receptionist
Diff and Gearbox Centre
1 2004 - 6 2004