Summary
Overview
Work History
Education
Skills
Interests
Baking, painting, reading, cleaning/organising.
Timeline
BusinessDevelopmentManager
Cassandra Lines

Cassandra Lines

A Woman Who Is Capable Of Fulfilling Many Positions
Pinetown,KZN

Summary

Dynamic and adaptable professional with a strong background in customer service and organization, previously excelling as a Retail Store Manager at The Patrician Blue Studio. Proven ability to enhance operational efficiency and foster positive relationships, leveraging excellent communication skills and proficiency in Microsoft Office to drive results and support team success.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

10
10
years of professional experience
2
2
Languages

Work History

Stay at Home Mother

My Children
05.2021 - Current

Since mid 2021, I have been a stay at home mother to my son and two step children.

My step children are now of school going age and my son is a soon to be 3 year old.

I have been recently widowed due to the very tragic passing of my husband.

My husband brought in half our monthly Income. I brought in the other half from an investment.

With my husbands income now gone, I have to re-enter and resume my position in the work force and provide for my children.

I am a very capable and qualified 28 year old and I am willing to apply for a variety of positions.

Some of the tasks I've done over the last 3 years are:

  • Managed household budgets, analyzing expenses, and making recommendations for cost-saving measures.
  • Proactively identified potential issues or conflicts within the household and worked to resolve them in a timely and effective manner.
  • Oversaw maintenance projects within the home, liaising with contractors to ensure timely completion within budget constraints.
  • Planned special events such as parties or family gatherings with attention to detail and organization.
  • Ensured security protocols were followed throughout the property, maintaining a safe environment for family members at all times.
  • Facilitated communication between family members regarding important updates or decisions related to the house manager role.
  • Improved household efficiency by implementing detailed schedules and routines for staff members.
  • Strategically delegated responsibilities among staff according to individual strengths and abilities in order to maximize overall performance.
  • Developed and maintained comprehensive inventory systems to ensure timely replenishment of supplies, reducing waste and saving costs.
  • Anticipated needs of family members by staying informed about their preferences, schedules, and priorities.
  • Oversaw budget to manage expenditures and control costs.
  • Adapted quickly to last-minute changes in plans or circumstances without compromising on quality or results.
  • Ensured smooth operation of transportation logistics, scheduling maintenance and coordinating daily travel plans.
  • Optimized wardrobe management for family members, coordinating with stylists and organizing seasonal updates.
  • Elevated standard of household cleanliness and organization by developing detailed cleaning schedules.
  • Reduced household expenses through meticulous budget management and cost-saving strategies.
  • Recommended or arranged for painting, repair work, renovations and replacement of furnishings and equipment.

Document Transcriber/Creative Writer

Private Client
01.2021 - 05.2021
  • Developed a keen eye for detail in detecting errors during the proofreading phase, ensuring high-quality deliverables every time.
  • Improved document accuracy by diligently transcribing audio files and handwritten documents.
  • Ensured confidentiality of sensitive information by adhering to strict data privacy guidelines.
  • Cultivated strong relationships with clients through clear communication channels and regular updates on project progress.
  • Adapted to diverse transcription formats, catering to the specific needs of each client or industry.
  • Expedited project completion by prioritizing tasks based on deadlines and importance.
  • Demonstrated flexibility in adapting to shifting project requirements and effectively managing multiple simultaneous assignments.
  • Maintained consistent transcription quality through rigorous proofreading and editing processes.
  • Mastered technical jargon from various fields to ensure contextually relevant transcriptions across all assignments.
  • Verified accuracy of transcribed material prior to finalization.
  • Reviewed and edited transcribed reports and corrected material for spelling, grammar, and clarity.
  • Strived to deliver transcribed documents to appropriate personnel on time to increase chances of future collaboration.
  • Typed letters, memos and other correspondence for staff, using various software programs.
  • Adapted writing style according to project requirements, exhibiting versatility across various industries and formats.
  • Utilized strong editing skills to revise written work for clarity, coherence, and grammatical correctness.
  • Enhanced reader engagement by developing compelling characters and unique storylines in various literary genres.
  • Brainstormed ideas to create useful content for clients.
  • Wrote compelling, succinct, clear news scripts under tight deadlines.
  • Utilized exceptional writing, editing, and proofreading skills to produce engaging and error-free content.
  • Revised written material to meet personal standards and to satisfy needs of clients, publishers or producers.

Au Pair/Private Childcare Provider/Family Caregiver

Sally Vroom and David Barron
01.2020 - 11.2020
  • Acted as a responsible role model by demonstrating respect, kindness, and healthy habits to the host family''s children.
  • Maintained open communication with parents regarding their children's progress, needs, and any concerns that arose during the au pair placement period.
  • Enhanced family''s daily routine by providing attentive childcare and maintaining a safe, nurturing environment.
  • Implemented daily routine to maintain structure and stability
  • Improved children''s language skills through engaging conversations and interactive language games.
  • Kept children's areas neat and clean.
  • Collaborated closely with parents to establish consistent routines expectations promoting stability security for their children.
  • Provided reliable transportation to various appointments, activities, and outings while maintaining safety standards.
  • Managed daily schedules effectively, ensuring punctuality for school drop-offs and pick-ups as well as extracurricular activities.
  • Assisted with housework such as laundry and cooking.
  • Implemented creative activities that stimulated child development in areas such as motor skills, cognitive abilities, and social interactions.
  • Developed creative activities to encourage physical, social and emotional growth.
  • Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
  • Ensured household cleanliness by performing light housekeeping tasks such as laundry, tidying up toys or organizing play spaces.
  • Developed strong bonds with host family members resulting in lasting relationships beyond contract term.
  • Transported children safely to school, activities and appointments on time.
  • Assisted in improving children''s academic performance by providing tutoring and homework support.
  • Facilitated bedtime routines by reading stories, playing calming music or engaging in relaxation techniques promoting restful sleep for the children.
  • Organized age-appropriate educational trips to local museums, parks, zoos stimulating curiosity about the world around them.
  • Prepared and accompanied children on outings and vacations, supervising playtime and other activities for safety purposes.
  • Played games, worked on puzzles, and read books to young children.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Built positive and nurturing environments to support child social and emotional growth.
  • Monitored children's play activities to verify safety.
  • Helped children complete homework assignments and school projects.
  • Developed games and activities using arts and crafts to support learning and verbal skills.
  • Transported children to and from activities using personal or family vehicle.
  • Provided developmentally appropriate activities for children.
  • Drove school-aged children to school's premises and returned for pickup at preset times.
  • Maintained safe environment by keeping watchful eye on children.
  • Developed strong relationships with parents to establish trust, open communication lines, and support their parenting goals.

Personal Assistant

Private Client
03.2016 - 01.2020
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Assisted in the preparation of presentations and reports, contributing to well-informed decision making.
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
  • Contributed to a positive work environment through professional demeanor and strong interpersonal skills.
  • Monitored expenses closely, maintaining an organized filing system for easy access to financial records.
  • Aided executive in personal tasks such as scheduling appointments or running errands when needed.
  • Maintained appropriate filing of personal and professional documentation.
  • Improved time management of the executive through effective prioritization and organization of tasks.
  • Displayed absolute discretion at handling confidential information.
  • Coordinated events and functions with attention to detail ensuring successful execution.
  • Accomplished project deadlines by assisting with task completion whenever required.
  • Used discretion when handling confidential information.
  • Facilitated smooth office operations by managing supplies inventory and overseeing maintenance requests.
  • Supported executive in achieving goals by proactively anticipating needs and addressing concerns promptly.
  • Kept detailed track of household and maintenance inventory and schedules.
  • Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
  • Provided research assistance on various projects, leading to informed decisions based on accurate information.
  • Contributed to strategic planning sessions, prepared comprehensive meeting minutes for future reference.
  • Streamlined office operations, implemented digital filing systems to reduce paper use and improve accessibility.
  • Reduced missed opportunities, diligently monitored emails and responded to time-sensitive requests.
  • Streamlined invoice processing to ensure timely payments, closely collaborated with finance department.
  • Enhanced executive productivity by managing complex calendars and scheduling high-level meetings.
  • Handled incoming mail, bills and invoices and completed appropriate actions.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Facilitated transportation to and from appointments.
  • Monitored and reported any changes in clients' physical and mental health.
  • Maintained entire family's schedule and organized events.
  • Provided emotional support and companionship to clients.
  • Coordinated appointments with medical professionals.
  • Completed household tasks by assisting with laundry, light housekeeping and grocery shopping.
  • Assisted with clients or patients with daily activities by helping with bathing, grooming, dressing and meal preparation.
  • Provided assistance with medication management.

Retail Store Manager

The Patrician Blue Studio
12.2015 - 02.2016
  • Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
  • Completed routine store inventories.
  • Improved store sales by implementing effective marketing strategies and attractive visual merchandising.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
  • Optimized inventory management with regular audits, forecasting demands, and adjusting orders accordingly.
  • Managed store organization, maintenance, and purchasing functions.
  • Collaborated with upper management to develop strategic plans for store growth and expansion.
  • Managed all aspects of budgeting for the retail location including labor costs, expenses control, revenue tracking.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Completed point of sale opening and closing procedures.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.

Personal Assistant

Private Client
03.2015 - 11.2015
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Contributed to a positive work environment through professional demeanor and strong interpersonal skills.
  • Served as first point of contact for incoming visitors or phone calls, ensuring prompt responses or directing inquiries appropriately.
  • Monitored expenses closely, maintaining an organized filing system for easy access to financial records.
  • Maintained appropriate filing of personal and professional documentation.
  • Improved time management of the executive through effective prioritization and organization of tasks.
  • Coordinated events and functions with attention to detail ensuring successful execution.
  • Accomplished project deadlines by assisting with task completion whenever required.

Retail Sales Worker

Ramsgate Stationers
11.2014 - 02.2015
  • Provided personalized recommendations based on customer preferences or specific needs.
  • Collaborated with team members to achieve monthly sales goals and improve overall store performance.
  • Developed strong relationships with customers, resulting in repeat business and increased loyalty.
  • Collaborated with store management to plan and execute in-store events, boosting foot traffic and generating excitement for new product launches or seasonal promotions.
  • Increased customer satisfaction by providing exceptional service and product knowledge.
  • Handled customer inquiries and complaints professionally, resolving issues promptly to maintain satisfaction levels.
  • Utilized strong merchandising skills to create visually appealing displays that attracted customers'' attention and boosted sales potential.

Education

High School Diploma -

South City Schools
Ramsgate, South Africa
04.2001 -

No Degree - Primary School Education

International School of Luxembourg
Luxembourg
04.2001 -

Skills

Friendly, positive attitude

Interests

Photography

Event Planning

Social Media Promotion

Social Media Marketing

Childcare

Elderly Care

Driving

Baking, painting, reading, cleaning/organising.

I have been baking since I was a teenager and I love to create delicious desserts and confections.

I have been reading on an advanced level from a young age. I may not always have time to read but when I do, I enjoy it immensely.

I have a tendency to like my home and work environment to be very tidy. organised and clean.

I have been painting for 10+ years. I mainly paint caricatures and ornaments.

Timeline

Stay at Home Mother

My Children
05.2021 - Current

Document Transcriber/Creative Writer

Private Client
01.2021 - 05.2021

Au Pair/Private Childcare Provider/Family Caregiver

Sally Vroom and David Barron
01.2020 - 11.2020

Personal Assistant

Private Client
03.2016 - 01.2020

Retail Store Manager

The Patrician Blue Studio
12.2015 - 02.2016

Personal Assistant

Private Client
03.2015 - 11.2015

Retail Sales Worker

Ramsgate Stationers
11.2014 - 02.2015

High School Diploma -

South City Schools
04.2001 -

No Degree - Primary School Education

International School of Luxembourg
04.2001 -
Cassandra LinesA Woman Who Is Capable Of Fulfilling Many Positions