Casey Goodwin

Contracted to Stellenbosch University

• Assisted in overseeing the daily operations of catering services provided to students and staff.
• Supervised kitchen and front-of-house staff to ensure smooth food service and adherence to health and safety standards.
• Coordinated meal planning, production, and timely delivery across multiple dining halls or functions.
• Managed inventory levels by ordering stock, checking deliveries, and ensuring proper storage of food supplies.
• Ensured strict compliance with hygiene regulations and university catering standards.
• Assisted with staff scheduling, shift planning, and resolving team-related concerns.
• Handled customer queries and complaints professionally, ensuring client satisfaction.
• Supported the planning and execution of special events, university functions, and high-volume meal services.
• Maintained records of daily operations, stock usage, wastage, and staff attendance.
• Collaborated with the Catering Manager on budgeting, cost control, and continuous improvement initiatives.
• Assisted in menu planning to meet client expectations.

(Software used: Sage Pastel)

• Processed supplier invoices accurately within a 10-day stocktake period.
• Liaised with suppliers to resolve invoice discrepancies and clarify outstanding issues.
• Processed unit-to-unit transfers and handled petty cash transactions from various units.
• Created and issued function invoices for clients.
• Performed supplier account reconciliations, including rebate splits and remittance processing.
• Communicated effectively with suppliers to ensure prompt resolution of queries and maintained strong supplier relationships.
• Maintained accurate financial records by ensuring all supporting documents and paperwork were neatly filed and easily retrievable for audit or review purposes.