Caryn Scharneck
Sales And Operations Manager
Richards Bay,KwaZulu Natal
Summary
20+ years of Operation and Sales Management bridging the gap between both departments. A track record of enhancing client satisfaction and boosting sales revenue at Avis Van Rental. Experience in Sales Planning and Client Relationship Management, achieving significant repeat business through strategic account management and effective sales strategies. Demonstrates good staff training and management, ensuring outstanding customer service and loyalty.
Overview
20
20
years of professional experience
Work History
Operations and Sales Manager
Hambanathi Vehicle Rental
Richards Bay
10.2023 - Current
Operations and Sales Manager
Avis Budget Group
10.2004 - 10.2023
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Built long-lasting client relationships through excellent customer service and consistent follow-ups.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
Education
International Tourism Certificate - Tourism And Travel Management
Buffalo City College
East London, South Africa 04.2001 -
Skills
Sales Planning
Sales Tracking
Staff Management
Sales Reporting
Client Relationship Management
Staff Management
Timeline
Operations and Sales Manager
Hambanathi Vehicle Rental
10.2023 - Current
Operations and Sales Manager
Avis Budget Group
10.2004 - 10.2023
International Tourism Certificate - Tourism And Travel Management
Buffalo City College
04.2001 -
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