Caroline Thulisile Mngoma

• Supervised staff and delegated tasks to maintain positive, productive administrative operations.
• Updated reports, managed accounts, and generated reports for company database.
• Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
• Improved office efficiency by implementing streamlined administrative processes and procedures.
• Draft staff contracts
• Manage payroll for the company
• Markert the business
• Managed cross-functional teams to achieve business objectives and improve overall performance.
• Streamlined administrative processes by implementing new systems, reducing inefficiencies and increasing productivity.
• Collaborated with executive leadership to develop long-term strategies for sustained growth and success.
• Facilitated professional development programs for staff, resulting in improved employee performance and increased job satisfaction.

Student Administration

• Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.
• Mentored junior staff members, helping them develop their skills and advance in their careers.
• Improved department efficiency by streamlining and implementing policies and processes.
• Implemented process improvements that streamlined workflows, reducing redundancies and increasing operational efficiency.
• Management Of Submission By Postgrad Students
• Facilitate Examination Process For Both Masters And Phd
• Supervision Of Temp Staff In The Postgrad Research Office/Postgrad
• Handle Enquiries From Applicants Either In Person, By Telephone, E-Mail Or Postal On A Daily Basis
• Capture New Applications In To A Large Student Database (ITS)
• Request Academic Records From Other University And Print Internal Academic Records To Enable Academic Leaders: School Research/Academic Leaders Of Disciplines/Programme Coordinators/Supervisors / To Make Selection
• Liaise With Academic Leaders: School Research/Academic Leaders Of Disciplines/Programme Coordinators/Supervisors On Acceptance Of Candidates
• Open Files For All Successful Applicants
• Correspond With New Applicants In Regard To Selection And Registration Phase
• Process postgraduate students ethical clearances
  Work closely with SAQA to verify international students qualifications
  Minute taking for College Management committee ,examination committee and ethics committee
  Capture student marks on the ITS system
  Liaise with both internal and external examiners for both Masters and PHD programmes
  Process payments for examiners with relevant schools within the college
  Liaise with both Masters and PHD student supervisors
  Refer matters of plagiarism to relevant committes
• Office Administration
  Supervise junior staff and interns within the Office of the Dean of Research.
  Coordinate meetings, seminars, writing retreats, and workshop, manage logistics, and provide secretarial support for Research engagements in the Dean’s office.
  Manage both online and offline financial processes, including cost centre tracking, invoice and expense claim processing, and maintaining accurate financial records.
  Source supplier quotations, procure stationery and office supplies as needed.
  Oversee travel arrangements, including booking of flights, accommodation, visa applications, and processing of subsistence claims.
  Support the overall operational efficiency and effectiveness of the Dean of Research’s office.
  
  Postdoctoral Administration
  Administer all aspects of the College’s Postdoctoral Fellowship Programme.
  Disseminate calls for postdoctoral scholarships through internal notices and external publications.
  Coordinate application and progress review meetings; draft new and renewal contracts.
  Verify submitted documents with SAQA and the Department of Home Affairs.
  Submit complete appointment documentation to HR and Salaries for processing.
  Organise induction and orientation for new postdoctoral fellows.
  Liaise with supervisors and school managers regarding progress reports, teaching schedules, and productivity units.
  Request research codes and facilitate the transfer of research funds to supervisors' accounts.
  Maintain updated records and contacts (both electronic and hard copy).
  Compile and submit mid-term and annual postdoctoral reports.
  
  Bursary and Grant Administration
  Engage with internal departments (UCDP, Student Funding, College Finance) and external stakeholders on funding opportunities.
  Circulate bursary and grant calls via university notices and direct communication.
  Coordinate the disbursement of funds to successful student and staff applicants.
  Monitor project implementation, ensuring completion within scope, time, and budget.
  Develop and manage project plans with clear objectives and timelines.
  Schedule and facilitate college-level review and recommendation meetings for NRF and other applications.
  Compile quarterly reports on funding utilisation and submit relevant documents to the University Research Office.
  Manage all College funding administration and provide general support across funding-related tasks.
  
  Research Administration
  Coordinate annual Department of Higher Education and Training (DHET) College Book Review meetings.
  Provide training to college academics and administrators on the RIGS system and system updates.
  Capture, verify, and manage research outputs and publications on IRMA/RIGS and maintain accurate records via spreadsheets.
  Liaise with Deans, academic leaders, researchers, and the University Research Office to facilitate institutional book reviews.
  Coordinate invitations and logistics for writing retreats, symposiums, conferences, and other research events.
  Publish calls and updates for Research Day and related activities on College platforms.
  Organise and execute college-wide research events such as COHORTs, writing retreats, and conferences.
  Collaborate with Academic Leaders in Research, School Deans, and School Managers to ensure effective communication of rOffice Administration
  Supervise junior staff and interns within the Office of the Dean of Research.
  Coordinate meetings, seminars, writing retreats, and workshop, manage logistics, and provide secretarial support for Research engagements in the Dean’s office.
  Manage both online and offline financial processes, including cost centre tracking, invoice and expense claim processing, and maintaining accurate financial records.
  Source supplier quotations, procure stationery and office supplies as needed.
  Oversee travel arrangements, including booking of flights, accommodation, visa applications, and processing of subsistence claims.
  Support the overall operational efficiency and effectiveness of the Dean of Research’s office.
  
  Postdoctoral Administration
  Administer all aspects of the College’s Postdoctoral Fellowship Programme.
  Disseminate calls for postdoctoral scholarships through internal notices and external publications.
  Coordinate application and progress review meetings; draft new and renewal contracts.
  Verify submitted documents with SAQA and the Department of Home Affairs.
  Submit complete appointment documentation to HR and Salaries for processing.
  Organise induction and orientation for new postdoctoral fellows.
  Liaise with supervisors and school managers regarding progress reports, teaching schedules, and productivity units.
  Request research codes and facilitate the transfer of research funds to supervisors' accounts.
  Maintain updated records and contacts (both electronic and hard copy).
  Compile and submit mid-term and annual postdoctoral reports.
  
  Bursary and Grant Administration
  Engage with internal departments (UCDP, Student Funding, College Finance) and external stakeholders on funding opportunities.
  Circulate bursary and grant calls via university notices and direct communication.
  Coordinate the disbursement of funds to successful student and staff applicants.
  Monitor project implementation, ensuring completion within scope, time, and budget.
  Develop and manage project plans with clear objectives and timelines.
  Schedule and facilitate college-level review and recommendation meetings for NRF and other applications.
  Compile quarterly reports on funding utilisation and submit relevant documents to the University Research Office.
  Manage all College funding administration and provide general support across funding-related tasks.
  
  Research Administration
  Coordinate annual Department of Higher Education and Training (DHET) College Book Review meetings.
  Provide training to college academics and administrators on the RIGS system and system updates.
  Capture, verify, and manage research outputs and publications on IRMA/RIGS and maintain accurate records via spreadsheets.
  Liaise with Deans, academic leaders, researchers, and the University Research Office to facilitate institutional book reviews.
  Coordinate invitations and logistics for writing retreats, symposiums, conferences, and other research events.
  Publish calls and updates for Research Day and related activities on College platforms.
  Organise and execute college-wide research events such as COHORTs, writing retreats, and conferences.
  Collaborate with Academic Leaders in Research, School Deans, and School Managers to ensure effective communication of research-related information.esearch-related information.

• Attend To General Maintenance Issues In The Postgraduate Centre By Reporting Them To Thembalani Facilities Management. Photocopying Of Masters Material.
• Creating And Maintaining Of Student Files, As Well As General Filing.
• Ordering Of Stores Items Via Ienabler.
• Dealing With Masters/Phd Queries In Person And Via To Email. Screening Postgraduate Applications For Admission.
• Processing Of Postgraduate Applications For Admission: Capture All Application Forms On The Its System ITS Communicate With Students With Regard To Their Applications Draft Correspondence For Students
• Attend To Student Queries
• Receive ,Print And Keep All Examination Papers
• 
  

General Administration

• Maintenance Of Library Records
  Supervise Staff And All Projects At The Medical Library.
  Coordinate Projects, Arrange Book Exhibitions And Conferences.
  Draw Up Duty Roster For Medical Library Staff And Students
  Financial Administration; Stationery Ordering, Office Equipment, Any Library
  Material
  Reporting Of All Library Faults
  Library Correspondence
  Maintenance Of Filling System
  Registering Mail On The New Mail Tracker System
  ‘Drafting Agendas And Minute Taking And Circulating Them
  Arranging Meetings
• Arrange Bookings For The Campus Librarian And Other Staff Members
  To Maintain Student Assistants Files
• Communicating With Library Staff
  Issuing Notices To Staff Regarding The Library
  Doing Payments Vouchers For Students Assistants And Liaise With Finance
  Division
  Doing Overtime Claims For Staff
  Doing Claims For Staff
• Short-Hand Note Taking When Necessary
  Processing IDRs
• Purchase Requisition
  Cashier Relief