Caroline Tsatsa
Bloemfontein
Summary
Dedicated professional with a strong background in customer service and project management. Proven ability to manage time effectively and provide exceptional service in fast-paced environments. Detail-oriented and reliable, with a commitment to exceeding expectations and ensuring customer satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Domestic Worker
Mrs M Correia
Bloemfontein
05.2024 - 01.2025
- Kept the home clean and organized to create a welcoming atmosphere.
- Used time management skills to complete various household tasks efficiently.
- Followed safety procedures to maintain a secure environment.
Cashier
Bash Pub and Restaurant
Bloemfontein
04.2022 - 04.2024
- Managed cash and card payments accurately to ensure financial accuracy.
- Helped with stock taking to keep inventory up to date.
- Ensured the shop floor was tidy and organised for customers.
Waitress
Wimpy
Bloemfontein
11.2021 - 01.2022
- Took customer orders and processed them accurately for quick service.
- Engaged with customers to ensure a friendly dining experience.
- Maintained the cleanliness of the dining area for a pleasant atmosphere
Assistant Administrator
Nengwekhulu Attorneys Inc.
Bloemfontein
11.2020 - 01.2021
- Answered phone calls and responded to client inquiries promptly.
- Organised files and documents to support efficient office operations.
- Communicated with clients via email and maintained records.
Education
National Certificate Vocational L4 - Transport and Logistics
Motheo TVET College
Bloemfontein2026
Grade 11 - Sesotho, English, Life Sciences, Geography, Mathematics, Physical sciences and Life Orientation
Thokoana Makaota Senior Secondary School
Phuthaditjhaba01.2014
Skills
- Time management
- Customer service
- Attention to detail
- Communication skills
- Positive attitude
- Outstanding timekeeping
- Problem-solving
- Team collaboration
- Basic computer skills (eg, Microsoft Office)
- Basic knowledge of logistics processes
- Inventory management
Accomplishments
- Achieved certification through the Motheo TVET College, for Excellent academic performance in Transport Economics L3
Languages
English
Advanced
C1
Sotho
Proficient
C2
Tswana
Upper Intermediate
B2
Xhosa
Advanced
C1
References
- Mrs Puseletso Correia, Home Owner, 079-8876587
- Ms Thato Masoabi, Bash Pub and Restaurant: Manager, 0716498102
- Mr T Nengwekhulu, Managing Director, 078-7749957
Personal Information
- ID Number: 9611201026080
- Dependents: None
- Health Status: Excellent
- Criminal Record: None
Certification
- Transport and Logistics L4 NCV Certificate
- Transport and Logistics L3 NCV Certificate
- Transport and Logistics L2 NCV Certificate
Timeline
Domestic Worker
Mrs M Correia
05.2024 - 01.2025
Cashier
Bash Pub and Restaurant
04.2022 - 04.2024
Waitress
Wimpy
11.2021 - 01.2022
Assistant Administrator
Nengwekhulu Attorneys Inc.
11.2020 - 01.2021
National Certificate Vocational L4 - Transport and Logistics
Motheo TVET College
Grade 11 - Sesotho, English, Life Sciences, Geography, Mathematics, Physical sciences and Life Orientation
Thokoana Makaota Senior Secondary School