Caroline Nyoni
Service Ambassador
Johannesburg
Summary
Dynamic and reliable waitress with a proven track record at The Hussar Grill, excelling in high-pressure environments. Renowned for exceptional customer service and effective order management, I foster guest satisfaction through active listening and menu expertise. Committed to maintaining cleanliness and training staff, enhancing overall dining experiences.
Overview
3
3
years of professional experience
Work History
Waitress
The Hussar Grill
12.2022 - Current
- Worked very well under pressure and unsupervised. Well disciplined and reliable.
- Provided exceptional customer service by efficiently taking orders and ensuring timely delivery of food and beverages.
- Maintained cleanliness and organization of dining areas, enhancing the overall dining experience for guests.
- Assisted in training new staff on menu items and service protocols, fostering a knowledgeable team environment.
Education
No Degree -
St Bernard High School
Bulawayo Zimbabwe Skills
Customer
Food and beverage service
Dining area maintenance
Menu knowledge
Pressure handling
Team collaboration
Guest satisfaction
Cleanliness standards
Communication skills
Upselling techniques
Multitasking ability
Cash handling
POS systems
Health and safety compliance
Menu recommendations
Safe food handling
Order taking
High volume dining
Greeting guests
Active listening
Table setting
Cleanliness
Handling complaints
Timeline
Waitress
The Hussar Grill
12.2022 - Current
No Degree -
St Bernard High School