Caroline Alucia Ndlovu
Acornhoek
Summary
An individual who believes in working hard to achieve her goals. I am ambitious, self-motivated and I always pride myself in being dedicated and my ability of working well under pressure and still producing work in the most accurate manner. Moreover, I work well in a team, with impeccable time management skills, ensuring to always meet deadlines. I am currently looking for opportunities which will provide career advancement, with the chance to use and contribute my skills and theoretical knowledge in a practical space. Most importantly, I am looking for an environment where I will be afforded the chance to learn and grow professionally and as an individual.
Overview
8
8
years of professional experience
Work History
Business Advisor
AR Business Consulting and Training Institute
06.2022 - Current
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic.
- Greet customers warmly and ascertain their needs and preferences.
- Handle customers' quotes, invoices, payments and inquiries, concerns, and complaints professionally and promptly.
- Collaborate with team members to achieve sales targets and deliver excellent customer service.
- Shared successful sales strategies and best practices in team meetings to improve overall performance.
- Developed comprehensive business plans that outlined strategic goals to guide business direction.
- Manage accounts and perform bookkeeping.
- Ensure compliance by registering companies' certificates promptly.
- Secured tax clearance to facilitate smooth business operations.
- Processed BEE compliance documents for company accreditation.
- Submitted SARS and CIPC returns accurately and on time.
- Generated and organised invoices for customer transactions.
- Create and maintain filing systems, both electronic and physical.
Field worker
Statistics SA
Bushbuckridge
02.2022 - 03.2022
- Counted livestock in households to evaluate agricultural resources
- Counted residents in households to provide reliable census data
- Scanned product displays to maintain inventory accuracy
Voter's roll
IEC
Bushbuckridge
11.2021 - 11.2021
- Assisting people with right queues
- Checking if they are liable to vote
- Scanning their id's
- Assisting on where to put the papers on the right box
Education Assistance
Phendulani secondary school
11.2020 - 04.2021
- Prepared lessons and classes for teachers to enhance student learning.
- Typed examination papers for educational assessments to ensure clarity and consistency.
- Captured and inputted data into database to support accurate record-keeping.
- Sending and responding to emails
- Printing and scanning documents
Administrative clerk
Thepanang secondary school
02.2019 - 11.2019
- Managed financial accounts and ensured accuracy in bookkeeping records for financial transparency
- Compiled and synthesised information from multiple databases for reporting purposes
- Captured and organised data from various sources to support decision-making
- Sent and responded to emails to facilitate communication
- Printing and scanning documents
- Typing question papers
Education
Certificate - EMPRETEC training workshop
SEDA
01-2024
Certificate - basic business skills training
SEDA
Bushbuckridge01-2023
National Diploma - Public Management
Tshwane University of Technology
Pretoria01-2017
Certificate - Ancillary
Malwandla health care training
Bushbuckridge01-2013
Certificate - community HIV/AIDS Counselling
Hope Humana
Bushbuckridge01-2012
Grade 12 -
Phendulani secondary school
01-2010
Diploma - office computing
Arise business college
Bushbuckridge01-2008
Skills
- Effective Communication
- Flexibility
- Dependability
- Adaptability
- Conflict Resolution
- Leadership
- Problem Solving
- Good Customer Service
- Time Management
- Sales Strategies
- Strong project management skills
- Research expertise
- Strong planning and negotiation skills
- Valid drivers' license
- Excellent service orientation
- Ability to work in a team
- Excellent communication
- Presentation
- And interpersonal skills
- Decision making and problem-solving skills
- Ability to analyse quantitative data
- Proficiency with computer software programs (Word, Excel, PowerPoint, E-views)
Custom
I hereby give my consent to keep my CV and contact me for any future opportunities in your organization.
Personal Information
Criminal Record: None
Timeline
Business Advisor
AR Business Consulting and Training Institute
06.2022 - Current
Field worker
Statistics SA
02.2022 - 03.2022
Voter's roll
IEC
11.2021 - 11.2021
Education Assistance
Phendulani secondary school
11.2020 - 04.2021
Administrative clerk
Thepanang secondary school
02.2019 - 11.2019
Certificate - EMPRETEC training workshop
SEDA
Certificate - basic business skills training
SEDA
National Diploma - Public Management
Tshwane University of Technology
Certificate - Ancillary
Malwandla health care training
Certificate - community HIV/AIDS Counselling
Hope Humana
Grade 12 -
Phendulani secondary school
Diploma - office computing
Arise business college