Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carol Disemello Cekwana

Medical Reception
Springs

Summary

Adept at front desk operations and proficient in Microsoft Office, I significantly enhanced patient satisfaction at my previous workplace. My expertise in medical office administration and commitment to compassionate customer service are matched by a proven track record in efficient records management and superior telephone etiquette.

Hardworking receptionist brings top-notch abilities in reception and clerical work. Equipped to handle fast-paced office operations with continuous flow of patients and assignments. Meticulous in completing assignments and always ready to help team members.

Overview

15
15
years of professional experience

Work History

Medical Receptionist

Dr Clive Khoza
03.2015 - 02.2025
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
  • Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
  • Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
  • Maintained current and accurate medical records for patients.

Cleaner

Tsebo Cleaning Services
01.2010 - 02.2014
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.

Education

Matric Certificate -

Phulong Senior Secondary School
Springs, South Africa
04.2001 -

Skills

Front desk operations

Microsoft office

Medical office administration

Telephone etiquette

Records management

Timeline

Medical Receptionist

Dr Clive Khoza
03.2015 - 02.2025

Cleaner

Tsebo Cleaning Services
01.2010 - 02.2014

Matric Certificate -

Phulong Senior Secondary School
04.2001 -
Carol Disemello CekwanaMedical Reception