Hi, I’m
Carol Langenhoven
APSCA CSCA AUDITOR (Independent)
Cape Town,WC
Summary
- Strong Knowledge of Social Compliance Standards: Familiarity with ethical auditing frameworks like SMETA, SIZA, WIETA, LIDL, TESCO, DRISCOLL'S, ETI and ILO labour laws and standards.
- Analytical and Risk Assessment Skills: Ability to identify, analyze, and report social compliance risks and non-conformities effectively.
- Proficient Audit Execution: Experience in planning, conducting, and managing social compliance audits independently or as a lead in diverse industrial settings.
- Report Writing and Documentation: Competence in preparing clear, detailed, and professional audit reports with findings, observations, and corrective action recommendations.
- Ethical Conduct and Confidentiality: Adherence to codes of professional ethics, maintaining impartiality, integrity, and confidentiality in audits.
- Cross-Cultural Communication and Stakeholder Engagement: Skill in interacting respectfully with workers and management from various cultural and socio-economic backgrounds.
- Continuous Professional Development: Commitment to ongoing learning and training to stay current with evolving social compliance standards and auditing techniques.
- Attention to Detail and Organizational Skills: Ability to manage time efficiently on-site and maintain audit documentation accurately to support audit conclusions.
- Team Leadership and Mentorship: Capability to supervise less experienced auditors and coordinate audit teams when required.
Additional skills often highlighted include:
- Proficiency with audit software and Microsoft Office tools
- Problem-solving and critical thinking abilities
- Experience working in multicultural environments
- Strong verbal and written communication skills
Overview
16
years of professional experience
2
Language
Work History
Sub-Contractor
Independent APSCA CSCA Auditor
2015 - Current (10 education.years_Label & 10 education.months_Label)
Job overview
- LEAD AUDITOR:
- SMETA 2- AND 4 – PILLAR
- LIDL - 2nd Party Auditor
- Driscoll’s – 2nd Party Auditor
- SIZA/WIETA Combined audits
- SIZA
- SMETA
- GRASP
- Conducted risk assessments to identify areas for process improvement.
- Assisted in preparing audit reports and documentation for management review.
- Collaborated with cross-functional teams to streamline audit processes.
- Reviewed and analyzed data to ensure accuracy and consistency in reports.
- Led audit engagements, providing strategic insights to improve operational efficiency.
- Trained junior auditors on compliance standards and best practices.
- Analyzed data and findings to prepare reports detailing financial information.
- Maintained confidentiality, handling sensitive information discreetly throughout all stages of the audit process.
- Performed observations and evaluated supporting documents to supplement audit findings.
- Provided detailed documentation on audit findings, facilitating swift corrective action when necessary.
- Mentored junior auditors, sharing knowledge and best practices to foster their professional growth within the team.
- Conducted risk assessments to determine areas requiring increased focus during subsequent audits.
- Managed multiple concurrent audit engagements, prioritizing tasks to meet deadlines without compromising quality.
- Planned and executed follow-up audits at appropriate intervals.
- Streamlined audit processes, improving efficiency and reducing time spent on each audit engagement.
- Ensured compliance with regulatory requirements by performing regular audits and staying up-to-date on industry standards.
- Followed established auditing processes to meet internal and regulatory requirements.
- Coordinated, managed and implemented auditing projects and prepared for evaluation.
- Developed strong relationships with clients, building trust and ensuring a high level of satisfaction during the audit process.
- Communicated with auditee staff to obtain necessary information for audits.
- Collaborated with cross-functional teams to identify areas of risk and implement preventative measures.
- Interviewed auditees to gather data needed to conduct audits.
- Adapted plans and schedules to meet changing priorities of work objectives, resources and workload demands.
- Maintained up-to-date knowledge of industry regulations and standards, ensuring audit practices remained compliant.
- Streamlined audit documentation, ensuring accurate and accessible audit trails.
CONTROL UNION CERTIFICATION
Account and Marketing Manager
05.2012
Job overview
- Approved Tesco SIZA auditor
- GlobalG.A.P NTW (National Technical Workshop)
- Training Co-ordinator for all Food Safety and Agricultural training
ETHICAL COMPLIANCE A-Z PTY LTD
Ethical Social Auditor
06.2012 - Current
Job overview
- Ethical Social Auditor: SIZA, SMETA, ALP PROGRAM, WIETA
- Implementing of Ethical Programs: SIZA, SMETA, WIETA
- Training: Social and Ethical programs
PPECB (Perishable Products Export Control Board)
Client Relationship Manager: Certification Services
02.2006 - 03.2012
SANLAM PROPERTIES
Public Relation Officer
03.1992 - 12.1995
Education
Interior Design InstituteEngland
Diploma from Interior Design
04.2001
University of Cape TownCape Town
Certificate from Practical Labour Law
04.2001
University of South Africa (UNISA)Cape Town
Certificate from Client Relations And Principles
04.2001
Skills
Clear and concise report drafting
TRAINING COURSES
- 1. Safe food for Food Service (HACCP) (Van Holy Consulting) 2007
- 2. Food safety 2005
- 3. Financial Management
- 4. Conflict Management
- 5. Cultural Diversity Management Workshop (SUEDE) 2005
- 6. Integrated Leadership (University Pretoria) 2001
- 7. Customer Satisfaction and Complaints Handling ISO 10002(PDAC Solutions)
- 8. MS Excel / Word / PowerPoint
- 9. Presentation Skills (University Pretoria) 2000
- 10. Discipline & Grievance Handling
- 11. Cold Chain Service
- 12. Chair a Hearing
- 13. Business Writing Skills
- 14. Train the Trainer – University of Pretoria
- 15. Industrial Relations
- 16. Client Relations and Principles - UNISA (Certificate) 2012
- 17. Facilitator (Certificate) FARANANI ETDP-SETA 2012
- 18. Assessor (Certificate) (SIMS KHULA) ETDP-SETA 2012
- 19. Diploma in Interior Design (Interior Design Institute)
- 20. BRC Global Standard for Food safety V7 – BRC Certificate 2015
- 21. SIZA Methodology and Auditing – 3 – 5 August 2015
- 22. SIZA Report Writing – 7 August 2015
- 23. SIZA Wieta Training - 1 day
- 24. Tesco Approved SIZA auditor – November 2015
- 25. WIETA/SIZA/GSCP training 18 – 26 February 2016
- 26. Calibration SIZA Session 25 & 26 August 2016.
- 27. SA Labour Guide: Health and Safety: Hazard Identification and Risk Assessment Course: Certificate: 8 September 2016
- 28. ALP Ethical program: Verité International: Netherlands 20 – 25 November 2016
- 29. SIZA Collaboration: 17 January 2017
- 30. Responsible and safe handling, storage and transportation of Agricultural chemicals
- 31. Integrated Pest Management
- 32. Ethical audit collaboration: 3 – 5 April 2017
- 33. WIETA Training: 20 June 2017
- 34. SMETA Assistance: 9 January 2017
- 35. SMETA Training: 6 June 2017 (Webinar)
- 36. WIETA Advanced training: 25 & 26 July 2017
- 37. WIETA Lead Auditor training
- 38. SMETA Auditor signed off: November 2017
- 39. SIZA Reviewer: since September 2018
- 40. WIETA Training:01 & 02 February 2019
- 41. APSCA Registered: 2019: 21702309
- 42. SIZA training: 19, 20 & 21 August 2019
- 43. WIETA training: 15 & 16 August 2019
- 44. Internal Auditor Training: NSF Certificate: 28 August 2019
- 45. Health and Safety Training: Annie Tattersall: November 2019
- 46. AVCASA Certified: November 2019 (6-month Plant protection Course, Safe handling of chemicals, Pesticides)
- 47. Lead auditor course: SIZA 7 September 2022.
- 48. WIETA (WINE) lead auditor course: 10 – 12 August 2022
- 49. Certificate: 6 – 9 May 2022: Lead Auditor course: Practical auditing of Social Compliance Management Systems. (ILO Conventions, Universal Declaration of Human Rights (UDHR) Major international Social Standards and Codes, ISO 19011: 2018: Guiding principles of auditing Management Systems.
- 50. APSCA: Exam 1, 2, and 3
- 51. University of Cape Town: Practical Labour Law Short Course: March – August 2025 (8-week-course)
ETHICAL AUDIT LOG
ETHICAL AUDIT LOG - 1140 Audit days (August 2025)
AVCASA Number
AVCASA Number: AVCASA-CP-12-19-065
APSCA CSCA
APSCA CSCA
COUNTRIES CONDUCTED SMETA AUDITS
South Africa / Ivory Coast / Namibia / Zimbabwe / Swaziland
WIETA Auditor
WIETA Auditor (Wine and Cellars)
PMI International
PMI International: ALP PROGRAM (Tobacco)
Woolworths and Mr Price
Woolworths and Mr Price: ICS
SIZA Trainer and Consultant
SIZA Trainer and Consultant
Countries operated in
Countries operated in: South Africa, Swaziland, Ivory Coast and Namibia
APSCA
APSCA: Africa Representative for Control Union
Training of new Ethical and Social auditors
Training of new Ethical and Social auditors
Timeline
Ethical Social Auditor
ETHICAL COMPLIANCE A-Z PTY LTD
06.2012 - Current
Account and Marketing Manager
CONTROL UNION CERTIFICATION
05.2012
Client Relationship Manager: Certification Services
PPECB (Perishable Products Export Control Board)
02.2006 - 03.2012
Interior Design Institute
Diploma from Interior Design
04.2001
University of Cape Town
Certificate from Practical Labour Law
04.2001
University of South Africa (UNISA)
Certificate from Client Relations And Principles
04.2001
Public Relation Officer
SANLAM PROPERTIES
03.1992 - 12.1995
Independent APSCA CSCA Auditor
Sub-Contractor
2015 - Current (10 education.years_Label & 10 education.months_Label)