Carol Oliver
Leasing Assistant
Gordons Bay
Summary
Energetic and detail-focused, with strong ability to manage multiple tasks efficiently and accurately. Possesses solid understanding of property principles and lease documentation, combined with proficient skills in database management and MS Office. Committed to optimizing lease processes and enhancing organizational efficiency.
Overview
26
26
years of professional experience
1
1
Language
Work History
Centre Lease Administrator
ATTACQ LIMITED
03.2023 - Current
- Manage the Leasing administration process
- Lease documentation – Offer to Lease Agreement, Lease Agreements, Addendums, Cancellation of Lease Agreement, Cession and Assignment of Lease Agreement
- Letters – Holding Over, Lease Expiry, Offer and Lease Cover, Mandate to Relet and Parking Leases
- Ensure maximum sustainable rental growth on new deals and renewals
- Manage Renewals timeously (offers to be send out to Tenants 6 (six) months prior to expiry)
- Manage and track all lease documentation
- (Monthly Leasing reports to Head Office) – Retention Sheet and Management meeting reports
- Present the Leasing report at the Management meetings
- (Building Lease Profile, Vacancy Strategy Report, 12 Month Expiry report)
- Ensure Deposits and Bank Guarantees are in place (liaising with Tenant and Banks in this regard) excellent track record
- Manage the lease compliance process before the document is presented to the General Manager for signature
- (Lease Audit Checklist)
- Ensure all signed deals are uploaded on BOL as well as the full billing process
- Check the lease BOL to lease schedule
- Weekly relevant feedback to National Leasing Executive (Reports – Expired leases, Renewals, 12-month summary report
- Liaise with Auditors
- Good relationship with Majors, Nationals and Individuals
- Ad hoc duties include Manager on Duty for Eikestad Mall (weekend duties) whereby I am in direct contact with all service providers
- Reason for wanting to leave Eikestad Mall: Ideally looking for career advancement
Leasing Manager
Hyprop Investments Limited
10.2021 - Current
- Responsible for the full Leasing process
- Implementing the Leasing Strategy
- Leasing negotiations – New Deals, Renewals, Cessions and Addendums
- Manage the Leasing administration process
- Complex deals – Pick & Pay, Truworths, Foschini, Banks, Clicks - Hybrids
- Good knowledge of the Tenant mix at the Glen (always try to place appropriately as per tenant mix) and leasing strategy
- Management of the lease administrator and leasing documents
- Managing and reduce vacancy levels
- Ensure maximum sustainable rental growth on new deals and Renewals
- Keep up to date on new Tenants entering the market and establish relationships
- Prospective Tenants List, Walk-in’s, Cold calling if necessary (I have 16 years relationships with most of the Major tenants as well as the individuals)
- Manage renewals timeously (offers to be send out to Tenants 6 months prior to expiry)
- Manage and track all lease documentation
- (Monthly Leasing reports to Head Office)
- Manage and ensure Cash Deposits and Bank Guarantees are in place
- Manage the lease compliance process before the document is presented to the Regional Executive or General Manager for signature
- (Lease Audit Checklist)
- The management of all signed deals are uploaded on MDA as well as the full billing process
- Check the lease MDA lease schedule to the lease
- Weekly relevant feedback to Regional Leasing Executive (Reports – Letting report, Vacancy report, Summary of Full Tracking, Risk Summary of Full Tracking, Risk Tenants (Bottom 10, Trading density, rent ratio to turnover and other)
- Forward offers and leases and all back-up documents for monthly stats to Head Office
- Liaise with Auditors on Lease Audits
- 3-year Budgeting process as well as Forecast
- Assist in the Tenant Co-ordination process
- (Shop fit -out and Renewal shop upgrades)
- Ad hoc duties include Manager on Duty for the Glen (weekend duties) I am in direct contact with all service providers
- Reason for wanting to leave the Glen Shopping Centre: Ideally looking for career advancement
Centre Lease Administrator / Assistant Leasing Manager
Hyprop Investments Limited
02.2015 - 02.2020
- Closely involved in all aspects of the Leasing process in conjunction with the Leasing Manager
- Assist in Implementing the approved Leasing Plan
- Engage with tenants in leasing negotiations and deals
- Manage the Leasing administration process
- I assist in complex deals – Pick & Pay, Truworths, Foschini, Banks
- Good knowledge of the Tenant mix at Somerset Mall (always try to place appropriately as per tenant mix)
- Manage TPN checks and FICA process
- Coordinate all lease documentation
- Assist with the Managing and reduce vacancy levels in Somerset Mall portfolio
- 0% vacancy to date
- (February 2020)
- Assist and ensure maximum sustainable rental growth on new deals and renewals
- Keep up to date on new Tenants entering the market and establish relationships
- Prospective Tenants List, Walk-in’s, Cold calling if necessary (I have 14+ years relationships with most of the Majors and Anchor tenants as well as the individuals)
- Manage renewals timeously (offers to be send out to Tenants 6 months prior to expiry)
- Manage and track all lease documentation
- (Monthly Leasing reports to Head Office)
- Ensure Cash Deposits and Bank Guarantees are received timeously
- Manage the lease compliance process before the document is presented to the General Manager for signature
- (Lease Audit Checklist)
- Ensure all signed deals are uploaded on MDA and archived as well as the full billing process
- Check the lease MDA lease schedule to the lease
- Weekly relevant feedback to Regional Leasing Executive (Reports – Letting report, Vacancy Report, Summary of Full Tracking, Risk Summary of Full Tracking, Risk Tenants (Bottom 10, Trading Density, Rent Ratio and other)
- Forward offers and leases and all back-up documents for monthly stats to Head Office
- Liaise with Auditors on Lease Audits
- Ad hoc duties include Manager on Duty for Somerset Mall (weekend duties) I am in direct contact with all service providers
- Assist in the Tenant Co-ordination process
Finance & Lease Administrator
Hyprop Investments Limited
03.2005 - 02.2015
- Daily management of four Cashbooks
- Working with +- 400 Tenants as well as Retail Pods, Offices Towers and Storage
- Collecting of all audited turnover certificates, approximately four-hundred tenants
- Charges incurred by the Tenant billed to the tenant’s account
- Collecting of all Audited Turnover Certificates for approximately four-hundred tenants
- Calculation of turnover rental quarterly and annually
- Assist with gift voucher cash-up and gift voucher queries if gift cards administrator is on leave or when needed
- Reconcile Cashbook to Bank Statements twice a day
- Receipt all income and expenses, approximately four-hundred tenants
- Sort out queries regarding unknown deposits
- Debtors: approximately four-hundred tenants and reconciliation of accounts
- Assist with monthly Statements and billing of tenants (Journals)
- Send out Statements via email
- Collecting from approximately four-hundred tenants
- Pre – Billing
- Check signature of Tenant and Landlord as well as Deed of Surety ship
- Send copies to tenant, original kept under lock and key
- Liaise directly with Shop owners regarding Audited Turnover certificates
- Keep guarantees and deposit schedule up to date
- 10 + yrs retail leasing and finance experience
- Archival duty
- Filling
- Full control of Canal Walk Shopping Centre Archives
- (Regional Office)
- Receptionist duties
- Assist Finance Manager and Accountant as required
- (Municipal increases)
- Complete Various report for Management meetings
- The processing of Offer to Lease, Lease Agreements etc as well as the tracking of all other leasing documents
- TPN checks
- FICA process
- Liaise with Tenants and Banks w,r,t Cash deposits and Bank Guarantees
- Check basic Terms and Conditions: Addendums, cancellations, cessions
- Stamp duty - Stamp duty schedule liaising with SARS
- Reason for wanting to leave Canal Walk Management: Ideally looking for career advancement
Admin Assistant
Department of Agriculture
09.2003 - 08.2004
- Office Administration and Management
- Scheduling and Calendar Management
- Document Preparation and Filing
- Budget Tracking and Procurement Coordination
- Agricultural Policy Knowledge (optional based on experience)
- Excellent Communication and Interpersonal Skills
Admin Assistant / Correctional Official
Department of Correctional Services
01.1999 - 08.2003
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Education
High School Diploma -
Heathfield Senior Secondary
LLB - 3rd Year
UNISA
01-2026
Skills
- Basic Bookkeeping
- Windows
- MS Excel
- Lease negotiation
Skillsdevelopmentprogrammes
- Basic Bookkeeping
- Damelin
Otherpositions
- PAG, Various Reception, Call Centre assignments, 01/01/05 – 11/30/05
- Department of Agriculture, Admin Assistant, 09/01/03 – 08/31/04
- Department of Correctional Services, Admin Assistant / Correctional Official, 01/01/99 – 08/31/03
Submittedby
Carol Oliver
Submissiondate
01/20/25
Transport
Own vehicle
Eestatus
Coloured Female
Noticeperiod
One calendar month
Personal Information
- Date of Birth: 08/01/70
- Marital Status: Divorced, 1 dependent
Schooling
Heathfield Senior Secondary, Matriculation, 1989, English, Afrikaans, Accounting, Biology, Business Economics, History
Timeline
Centre Lease Administrator
ATTACQ LIMITED
03.2023 - Current
Leasing Manager
Hyprop Investments Limited
10.2021 - Current
Centre Lease Administrator / Assistant Leasing Manager
Hyprop Investments Limited
02.2015 - 02.2020
Finance & Lease Administrator
Hyprop Investments Limited
03.2005 - 02.2015
Admin Assistant
Department of Agriculture
09.2003 - 08.2004
Admin Assistant / Correctional Official
Department of Correctional Services
01.1999 - 08.2003
High School Diploma -
Heathfield Senior Secondary
LLB - 3rd Year
UNISA
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