Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Carol Kombora

Newcastle

Summary

Experienced Home Health Caregiver dedicated to providing exceptional patient care to improve clients' quality of life. Skilled in delivering compassionate support, maintaining cleanliness, and multitasking effectively. Holds a diploma in caregiving and Ambulance Technician qualification, demonstrating commitment to professional development and high standards in health care. Eager to apply expertise in home health care for reliable and effective care delivery.

Overview

12
12
years of professional experience

Work History

Home Health Caregiver

Private Home Healthcare
07.2024 - Current
  • Delivered exceptional patient care in home settings, ensuring dignity and comfort during personal care tasks.
  • Administered medications per prescribed instructions, maintaining strict adherence to treatment plans.
  • Monitored health status, documenting changes and communicating promptly with healthcare professionals.
  • Supported mobility and transportation, facilitating access to appointments and social activities.
  • Provided emotional support and companionship, enhancing clients' quality of life through meaningful interactions.

Child Minder

Private Homes
11.2021 - 06.2024
  • Provide inspirational learning activities.
  • Offer safe play activities, both indoors and outside.
  • Plan, prepare and serve meals.
  • Change nappies and make up bottles for babies.
  • Take older children to and from playgroup or school.
  • Record accidents and report child safety concerns.

Laboratory Administrator

Hamadi Clinical Laboratory
08.2020 - 09.2021
  • Receive specimens and allocate bar code storage numbers on Laboratory Information Systems and resolve any related problems.
  • Administers sorting and distribution of samples according to set standard operating procedures to ensure the correct and prioritized channeling of specimens to various laboratories/sites.
  • Handles and refers administrative queries and customer complaints to ensure timely resolution of queries and responses to complaints.
  • Resolve outstanding specimens and test results in accordance with TAT's.
  • Responsible to track progress of urgent sample delivery by couriers to ensure that specimens are received timeously by the designated laboratory.
  • Receive, assist and respond to all communication received via telephone, mix, tasks and email to ensure excellent customer service.
  • Management of the receiving area, give out relevant information and direct clients to relevant departments while offering excellent customer service.
  • Reports incidents, logs customer complaints and problem solution, reads documents and actions tasks on the laboratory information management system in compliance with relevant organizational policy.
  • Monitors stock levels and orders additional stock to ensure the availability of required materials at all times.
  • Complies with sound housekeeping and Health and Safety procedures and protocols in accordance with the relevant legislation.
  • Complies with all Quality Assurance requirements and protocols.
  • Represents the organization by applying the principles of customer care in the medical pathology field and interacts professionally and ethically with medical professionals and staff.

Ambulance Technician

Medical Air Rescue Services
10.2013 - 10.2014
  • Collected patients from homes and assisted with mobility and comfort needs.
  • Provided transportation to hospital and clinic appointments, ensuring punctuality.
  • Transferred patients between facilities, maintaining safety throughout journeys.
  • Conducted daily ambulance inspections and ensured readiness of medical equipment.
  • Administered first aid and completed reports for emergencies as needed.

Education

Diploma - Caregiving

Alison Courses
08.2024

Diploma in Phlebotomy -

Alison Courses
Online
07-2025

Ambulance Technician - undefined

Medical Air Rescue Services
11.2014

Skills

  • Healthcare administrative support
  • Patient care support
  • Skilled in Microsoft Office applications
  • Strategic decision making
  • Effective team management
  • Safety protocol implementation
  • Effective adaptability in dynamic environments
  • Comprehensive patient management
  • Medication coordination
  • Emotional assistance, Physical therapy support and Assistance with mobility
  • Vital signs monitoring and Personal hygiene assistance
  • Meal preparation

Languages

English
Bilingual or Proficient (C2)
Shona
Advanced (C1)
IsiZulu
Advanced (C1)
German
Elementary (A2)
French
Beginner (A1)

Timeline

Home Health Caregiver

Private Home Healthcare
07.2024 - Current

Child Minder

Private Homes
11.2021 - 06.2024

Laboratory Administrator

Hamadi Clinical Laboratory
08.2020 - 09.2021

Ambulance Technician

Medical Air Rescue Services
10.2013 - 10.2014

Ambulance Technician - undefined

Medical Air Rescue Services

Diploma - Caregiving

Alison Courses

Diploma in Phlebotomy -

Alison Courses

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Carol Kombora