Carol-Ann Wolmarans
Operations Manager
Hobhouse,FS
Summary
Experienced in professional administration, excels in optimizing office functions and overseeing daily operations to drive business objectives. Known for fostering teamwork and achieving results through effective collaboration and adaptability. Strong organizational and problem-solving skills with a reliable and flexible approach in addressing changing needs.
Overview
36
36
years of professional experience
2
2
Languages
25
25
Years of solid Personal Assistant experience
8
8
Years in Building Management
Work History
Administration Manager
Leeuwriver Water Users' Association
09.2020 - Current
- Negotiated favorable contracts with vendors for office supplies and services, reducing overall operational expenses while maintaining quality standards.
- Streamlined office processes by implementing efficient administrative systems, resulting in increased productivity and reduced operational costs.
- Promoted a positive workplace culture by addressing employee concerns promptly and implementing initiatives aimed at boosting morale and job satisfaction.
- Managed budgets and financial reporting, enabling effective allocation of resources and timely identification of potential cost savings.
- Spearheaded the transition to digital record-keeping, ensuring accurate and easily accessible information for improved decisionmaking.
- Prepared comprehensive reports on departmental performance for senior management, enabling informed decision-making and strategic planning efforts.
- Ensured compliance with relevant laws regulations by developing robust policies procedures governing administrative operations within the company.
- Liaised with external stakeholders including clients, suppliers, and regulatory bodies to maintain strong working relationships beneficial to the organization''s success.
- Facilitated the hiring process by working closely with HR in candidate screening, interviewing, and onboarding new administrative staff members.
- Developed effective filing systems that streamlined document retrieval, increasing efficiency within the workplace.
- Maintained up-to-date knowledge of industry best practices in administration management through continuous learning opportunities, ensuring a competitive edge in service provision.
- Supervised hiring processes and vendor relationships to maintain smooth operations for company.
- Oversaw facilities management tasks such as maintenance requests and space planning initiatives to create a conducive work environment for employees.
- Met department budgets by monitoring and reporting on office expenses.
- Updated reports, managed accounts, and generated reports for company database.
- Supervised staff and delegated tasks to maintain positive, productive administrative operations.
- Identified opportunities to streamline processes and improve office operations and efficiency.
- Organized and updated databases, records and other information resources.
Campus Manager
St Agnes Anglican Church
03.2019 - 06.2020
- Company Overview: Value of buildings R450 million
- Value of buildings R450 million
- PERMANENT POSITION - Resigned - bought property in Hobhouse
- Negotiated contracts with vendors and service providers, achieving cost savings without compromising quality or service levels.
- Coordinated with contractors on major renovations, ensuring minimal disruption to building occupants and operations.
- Enhanced communication between departments regarding facilities management issues through regular reporting and meetings.
- Oversaw security measures within the building, including access control systems and emergency preparedness plans.
- Conducted routine audits of facility systems to identify areas requiring improvement or repair before they became critical issues.
- Developed long-term capital improvement plans to ensure the continued functionality and value of the facility.
- Managed budgets for facility projects, resulting in cost-effective solutions and timely completions.
- Managed inventory of supplies and equipment needed for daily operation efficiently while minimizing waste through accurate tracking systems.
- Streamlined maintenance processes by developing standard operating procedures for staff to follow.
- Reduced downtime of essential systems by establishing preventive maintenance programs for HVAC, plumbing, and electrical systems.
- Managed operations, maintenance and improvement of properties.
- Coached entire building staff to promote optimal team dynamics while encouraging positive working environment.
Reception and Switchboard (Medical)
Hillcrest Chiropractic and Homeopathy
05.2017 - 07.2017
- Month to Month contract position - not busy enough for me
- Managed time efficiently in order to complete all tasks within deadlines.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Organized and detail-oriented with a strong work ethic.
Project Manager - Construction
Reutech Communications
05.2015 - 04.2017
- Project Value - R21 Million
- Reason for leaving - Contract came to an end
- Planned, designed, and scheduled phases for large projects.
- Identified plans and resources required to meet project goals and objectives.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Coordinated cross-functional teams and resolved conflicts, maintaining a positive work environment throughout the project lifecycle.
- Prepared detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives.
- Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
- Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
- Effectively managed scope creep by establishing clear boundaries on requested changes while keeping projects aligned with original objectives and budgets.
- Negotiated and managed third-party contracts related to project deliverables.
- Coordinated material procurement and required services for projects within budget requirements.
- Proved successful working within tight deadlines and a fast-paced environment.
- Maintained compliance with industry standards and regulations, conducting regular audits and updates to project practices.
Head of Equestrian Department
Alpine Heath Resort
11.2014 - 05.2015
- Reason for wanting to leave: Offered a contract position as Construction Project Manager on a R21 million refurbishment project
Riding School Manager /Head Instructor
The Manor Equestrian Estate
02.2014 - 11.2014
- Reason for Leaving: Moved to Drakensberg to take over as equestrian departmental manager
Head Instructor
Capriole Stables
06.2013 - 12.2013
- Reason for Leaving: Underwent a major back operation
Reception and switchboard
Heartland Properties
01.2013 - 01.2013
- Contract position
- Reason for Leaving: Contract came to an end
Construction Manager (Residential)
Prime Letting
02.2011 - 07.2012
- Project Value - From 50 000 - R1Million
- Reason for Leaving: Retrenched due to restructuring of the company
- Identified and resolved construction issues promptly to prevent delays.
- Monitored daily progress on-site to maintain a clear understanding of challenges faced by the team members or any required adjustments in plans or schedules.
- Monitored subcontractor operations and applied effective time, resource, and money management strategies to delivery under-budget project completion.
- Communicated daily with vendors to keep project fully operational.
- Improved project efficiency by streamlining communication between architects, engineers, and subcontractors.
- Developed strong relationships with subcontractors, leading to efficient collaboration on complex construction projects.
- Completed projects within time constraints by effectively managing schedules and allocating resources.
- Surveyed sites to determine material needs and accurately manage inventories and budgets.
- Oversaw successful completion of multiple projects simultaneously, prioritizing tasks based on urgency and importance.
- Collaborated with contractors, architects, engineers, and public agencies to complete projects within timeline limitations and budget constraints.
- Maintained strong lines of communication with all stakeholders involved in the project, ensuring transparency and collaboration towards shared goals.
- Contributed innovative ideas during design phase discussions that led to cost-effective solutions while maintaining desired aesthetic appeal.
- Kept sites compliant with OSHA, state, and local regulations to prevent unnecessary risks.
- Adapted project plans in response to unexpected challenges, maintaining project momentum and minimizing delays.
- Conducted comprehensive site inspections to ensure adherence to architectural plans and building codes.
- Led weekly production and operations contractor meetings, facilitating stronger communication, and helping to resolve critical issues.
- Conducted critical pre-installation conferences with general contractors, subcontractors, consultants, and manufacturer's representatives.
- Performed regular job site observations to provide direction for general contractor personnel and subcontractor laborers.
- Oversaw effective disposal of construction waste and implemented programs to increase use of recycled materials.
Building Manager
Growthpoint Properties
02.2009 - 01.2011
- Reason for leaving: Offered an opportunity to join a new, up and coming company with more scope for advancement
- Planned and scheduled general maintenance, major repairs and remodeling projects.
- Oversaw renovations projects, ensuring completion within budget constraints and established timelines.
- Conducted regular property inspections to identify potential issues and address them proactively.
- Enforced safety protocols throughout the building consistently resulting in reduced incidents or accidents.
- Managed and scheduled contract workers who completed building maintenance and upgrades.
- Managed operations, maintenance and improvement of properties.
- Inspected grounds and facilities to identify necessary repairs.
- Improved building aesthetics with regular upkeep and renovations, attracting higher-quality tenants.
- Streamlined process for emergency repairs, reducing response time and increasing tenant safety.
- Coordinated upgrade of building infrastructure, enhancing functionality and resident experience.
- Negotiated contracts with vendors, securing cost-effective services for building maintenance.
- Supervised landscaping and exterior maintenance, enhancing property's curb appeal.
Project Manager
Murray & Roberts Limited
04.2006 - 12.2008
- Project Value - R350 Million
- Reason for Leaving: Contract came to an end
Executive Assistant position
Various temp assignments
01.2006 - 04.2006
- PA to Simon Ridley - Financial Director Standard Bank
- PA to the then Group Secretary at ABI
- PA to the Risk Director at Murray & Roberts
Personal Assistant to the 2 Managing Directors and HR Manager, Office Manager and Functions Coordinator
Real Landscapes & Turftek - Part of the Servest Group
08.2003 - 12.2005
- Reason for leaving: Moved away from the area and travelling became too much
Executive Assistant to the Director - Finance and Operations
Standard Corporate and Merchant Bank
11.1999 - 12.2001
- Reason for leaving: Husband contracting out of country and I had the opportunity to travel with him
- Maintained strict confidentiality while handling sensitive information, safeguarding company data and privacy concerns.
- Collaborated with other executive assistants within the organization to share best practices and streamline processes across departments.
- Streamlined office operations for increased efficiency through the implementation of new filing systems and procedures.
- Developed presentations for the director using advanced PowerPoint skills, resulting in visually engaging content that conveyed key messages effectively.
- Enhanced director''s productivity by managing calendars, scheduling appointments, and organizing meeting materials.
- Coordinated travel arrangements to ensure timely arrivals and seamless experiences for the director during business trips.
- Prepared comprehensive reports on departmental metrics, enabling informed decision-making by the director.
- Managed a diverse array of administrative tasks to enable the director to focus on higher-level responsibilities.
- Provided support during board meetings by preparing agendas, taking minutes, and distributing follow-up materials to attendees.
- Assisted in budget management, tracking expenses to maintain fiscal responsibility within the department.
- Liaised with internal and external stakeholders, fostering strong relationships between the director and key contacts.
- Served as gatekeeper for incoming communications, prioritizing messages and ensuring prompt responses from the director.
- Maintained an organized and up-to-date database of contacts, ensuring easy access to critical information for the director.
- Handled escalated issues with professionalism and diplomacy, resolving conflicts swiftly while maintaining strong working relationships with all parties involved.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Handled confidential and sensitive information with discretion and tact.
- Took notes and dictation at meetings.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
Executive Assistant to the Director of Corporate Finance
Regal Treasury Private Bank
08.1998 - 10.1999
- Reason for leaving: Job insecurity (company was experiencing financial difficulties)
PA to Director and 3 Document Clerks / Corporate Librarian
Fleming Martin Corporate Finance
07.1995 - 07.1998
- Reason for leaving: My then manager asked me to join him at Regal treasury as his PA
PA to the Administration Manager / Staff Clerk
First National Bank
11.1988 - 06.1995
- Reason for leaving: Career advancement
Education
Certificate in Advanced Project Management -
College SA
Skills
Proactive systems evaluation
Facility coordination
Event organization
Calendar coordination
Coordinating travel logistics
Employee relations management
Documentation management
Cost management and financial analysis
Administrative operations
Payroll administration
New employee orientation
Creation of operational guidelines
Technical support
Skilled in utilizing Microsoft Office tools
Problem-solving skills
Event planning
Proficient in maintenance operations
Personal Information
- ID Number: 6801230121084
- Dependents: None
- Date of Birth: 01/23/68
- Gender: Female
- Nationality: South African
- Marital Status: Divorced
Equestrian Experience
- Head of Equestrian Department, Alpine Heath Resort, 11/24/14, 05/25/15, Offered a contract position as Construction Project Manager on a R21 million refurbishment project
- Riding School Manager / Head Instructor, The Manor Equestrian Estate, 02/01/14, 11/23/14, Moved to Drakensberg to take over as equestrian departmental manager
- Head Instructor, Capriole Stables, 06/01/13, 12/31/13, Underwent a major back operation
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Administration Manager
Leeuwriver Water Users' Association
09.2020 - Current
Campus Manager
St Agnes Anglican Church
03.2019 - 06.2020
Reception and Switchboard (Medical)
Hillcrest Chiropractic and Homeopathy
05.2017 - 07.2017
Project Manager - Construction
Reutech Communications
05.2015 - 04.2017
Head of Equestrian Department
Alpine Heath Resort
11.2014 - 05.2015
Riding School Manager /Head Instructor
The Manor Equestrian Estate
02.2014 - 11.2014
Head Instructor
Capriole Stables
06.2013 - 12.2013
Reception and switchboard
Heartland Properties
01.2013 - 01.2013
Construction Manager (Residential)
Prime Letting
02.2011 - 07.2012
Building Manager
Growthpoint Properties
02.2009 - 01.2011
Project Manager
Murray & Roberts Limited
04.2006 - 12.2008
Executive Assistant position
Various temp assignments
01.2006 - 04.2006
Personal Assistant to the 2 Managing Directors and HR Manager, Office Manager and Functions Coordinator
Real Landscapes & Turftek - Part of the Servest Group
08.2003 - 12.2005
Executive Assistant to the Director - Finance and Operations
Standard Corporate and Merchant Bank
11.1999 - 12.2001
Executive Assistant to the Director of Corporate Finance
Regal Treasury Private Bank
08.1998 - 10.1999
PA to Director and 3 Document Clerks / Corporate Librarian
Fleming Martin Corporate Finance
07.1995 - 07.1998
PA to the Administration Manager / Staff Clerk
First National Bank
11.1988 - 06.1995
Certificate in Advanced Project Management -
College SA