Carmia Janse Van Rensburg

• Demonstrated strong organizational and time management skills performing services
• Performed treatments, including facials, massages, and waxing.
• Worked effectively in fast-paced environment.
• Handled customer inquiries and suggestions courteously and professionally.
• Recommended retail products for at-home use.
• Contributed to sales growth by upselling products and services based on individual customer requirements.
• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Enhanced customer satisfaction by providing efficient and accurate cash transactions.
• Enhanced customer satisfaction by providing efficient and professional front desk services.

• Provided exceptional services such as facials and massage.
• Worked effectively in fast-paced environments.
• Promoted salon-exclusive products to increase retail sales.
• Enhanced customer satisfaction by providing efficient and accurate cash transactions.
• Improved customer service ratings and accurately solved problems using active listening and customer service skills.
• Scheduled appointments accurately using reservation software, reducing conflicts or double bookings.
• Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.

• Enhanced client relationships through excellent customer service and effective communication skills.
• Performed a variety of beauty treatments, for optimal client results.
• Managed appointment scheduling efficiently, optimizing the use of available time slots while minimizing wait times for clients.
• Retained a loyal clientele base through personalized follow-up communications and consistent delivery of exceptional services.
• Ensured seamless front desk operations by handling phone inquiries, appointment bookings, payment processing, and record-keeping effectively.
• Implemented successful marketing strategies, attracting new clients through social media promotion and referral programs.
• Efficiently managed inventory levels of supplies and retail products while minimizing waste.
• Participated in ongoing training and education opportunities to stay current on industry trends and techniques.
• Educated clients on care processes and advised on further care and products.

• Provided expert makeup application services for special events such as weddings and proms, resulting in satisfied clients and repeat business.
• Performed a variety of beauty treatments, including facials, manicures, pedicures, massages, and waxing, for optimal client results.
• Ensured seamless front desk operations by handling phone inquiries, appointment bookings, payment processing, and record-keeping effectively.
• Improved client satisfaction by providing personalized beauty treatments and consultations.
• Recommended retail products for at-home use.

Additional Qualifications:

Accreditation:

● ITEC (The International Therapy Examination Council UK)

● SAAHSP (South African Association of Health and Skincare Professionals)