Carmen Wittstock
Admin
Louis Trichardt
Summary
Dynamic administrative professional with proven expertise at Rebuild SA, excelling in data entry and customer service. Enhanced operational efficiency through meticulous recordkeeping and streamlined invoice processing.
Cultivated strong client relationships, ensuring satisfaction and loyalty. Proficient in Excel and adept at fostering effective communication within teams.
Detail-oriented administrative assistant with experience in customer service, data entry and office management.
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
20
20
years of professional experience
Work History
Administrative Assistant
Rebuild SA T/as P2W Coldrooms
06.2016 - 03.2025
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
- Day to day running of the office.
- General bookkeeping - Quote, Invoices, Statements, Debtors and Creditors
- Obtaining quotes from suppliers/vendors.
- Preparing quotes for clients.
- Order of parts.
Stock Manager
S&J Enterprises
05.2006 - 08.2011
- Identified slow-moving items and devised promotional strategies, resulting in increased sales and reduced overstock issues.
- Streamlined the stock ordering process with accurate forecasting and timely communication with suppliers.
- Implemented effective stock rotation strategies to minimize waste and maintain product freshness.
- Maintained neat and organized backroom to easily access merchandise and drive sales.
- Developed strong supplier relationships for better pricing and delivery terms, ultimately reducing costs.
- Enhanced supplier relationships by establishing regular communication and feedback loops.
- Ordering of stock.
- Receiving of stock.
- Entering stock on Point of Sale.
- Regular Stock take.
Cashier
S&J Enterprises
01.2005 - 04.2006
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Education
No Degree - Grade 10
Damelin
Remote 04.2001 -
Skills
Data entry
Computer skills
Filing
Customer service
Computer proficiency
Customer and client relations
Verbal communication
Excel spreadsheets
Recordkeeping
Invoice processing
Microsoft outlook
Spreadsheet management
Additional Information
References
S&J Enterprises
Owner - Shaun Pretorius
Cell - 082 787 5928
Rebuild SA t/as P2W Coldrooms
Owner - Pieter van Heerder
Cell - 078 870 6557
Timeline
Administrative Assistant
Rebuild SA T/as P2W Coldrooms
06.2016 - 03.2025
Stock Manager
S&J Enterprises
05.2006 - 08.2011
Cashier
S&J Enterprises
01.2005 - 04.2006
No Degree - Grade 10
Damelin
04.2001 -
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