Summary
Overview
Work History
Education
Skills
Timeline
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Carly Michelle Clarke

Cape Town,Western Cape

Summary

To be the best I can be all the time. My aim is to constantly learn new things as well as getting to know myself better so that I can be a true asset to any business entity I become associated with in the future and to achieve my goal orientated path of my working career and to excel in everything I do.

I am a positive and very motivated mature woman seeking to excel. I derive much satisfaction from achieving any goal I set for myself. I always take pride in myself and therefore I always take pride in what I do and have a great sense of humor to expand my knowledge. I have always had the positive mentality to do anything with pride whether it is for my self-interest or the interest of the opposition. I am reliable, honest and have good attention to detail. I love to socialize with people from all walks of life and I see it as a learning experience. I see myself as a very fast learner and achieve optimum results in all I do.

Overview

20
20
years of professional experience

Work History

Accounts Admin and Logistics

NEILL ZAAIMAN PROJECTS
06.2012 - Current
  • Managing Company Fuel Account
  • Daily GPS/ Tracker checks
  • Managing Company Vehicles and Drivers
  • Creditors
  • Procurement
  • Capturing of Diesel Sheets
  • Capturing of Machine Times
  • Invoicing of Machine Hire
  • Capturing of Bank Statements
  • Client liaison with all queries
  • Keeping track of all correspondence
  • Petty Cash
  • Filing
  • Debtors
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Strengthened communication skills through regular interactions with others.
  • Developed strong organizational and communication skills through coursework and volunteer activities.

Bulk and Factory Shop Sales

AMBASSADOR FOODS
11.2008 - 03.2011
  • Ensuring that all orders are processed accurately and responsibly;
  • Attending to all incoming calls, queries, orders via telecom, email and fax;
  • Pro-Active conversions of order book to ensure on time invoicing;
  • Managing the office when Director is abroad;
  • Managing on time deliveries and collection of stock;
  • Checking and managing on purchase order arrival to ensure that orders are fully allocated, fulfilled and dispatched timorously;
  • Export orders and Consignment orders;
  • Telesales including ex stock sales orders from customers and agents;
  • Confirming stock availability and providing technical advice to customers and consumers via telecom or email;
  • Processing future sales orders, bulk orders and distributions;
  • Follow ups and correspondence to customer and agent queries regarding order status and deliveries, returns, special arrangements as well as their account status;
  • Notifying customers/agents when purchase orders has been delayed which would affect on time delivery;
  • Resolving customer complaints effectively to achieve maximum recovery;
  • Liaising with accounts department for updates on clients account status, proforma invoices for COD payments, credit applications and outstanding payments due;
  • Consignment account – Sundries invoicing and crediting;
  • Export – Processing, liaising with clients, 3rd party distributors and forwarding agencies;
  • Returns – Processing stock returned by customers with credit note update;
  • Reporting – Waybill analysis, implementation reports and good receiving reports;
  • Courier – Arranging booking and collections of orders when need to be dispatched;
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Delivered services to customer locations within specific timeframes.
  • Applied effective time management techniques to meet tight deadlines.

Customer Assistant

EDGARS PTY LTD
10.2005 - 10.2008
  • Perform daily reconciliations
  • Perform daily captures
  • Perform daily hanger counts
  • Approaching of potential customers
  • Achieving sales and reaching daily and monthly targets
  • Perform efficient stock control to limit stock losses
  • Organizing staff for smooth functioning
  • Merchandising
  • Administration
  • Participating in determining most appropriate delivery to customer service
  • Liaising with head office
  • Stock control
  • Retail sales

Education

Grade 12 -

Gardens Commercial High School
Cape Town South Africa
01.1995

Skills

  • Strategic decision-making
  • Maintains focus during challenging circumstances
  • Cross-cultural understanding
  • Proficient in MS Office

Timeline

Accounts Admin and Logistics

NEILL ZAAIMAN PROJECTS
06.2012 - Current

Bulk and Factory Shop Sales

AMBASSADOR FOODS
11.2008 - 03.2011

Customer Assistant

EDGARS PTY LTD
10.2005 - 10.2008

Grade 12 -

Gardens Commercial High School

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Carly Michelle Clarke