Carlo Pieter Cloete
Security / Management
Stilfontein
Summary
Professional with strong background in branch management. Skilled in enhancing operational efficiency, driving growth, and fostering team collaboration. Known for adaptability to changing needs and effective problem-solving. Expertise in strategic planning, customer service, and financial oversight. Reliable leader focused on achieving results and empowering teams. Successful in leading every facet of new and ongoing business operations. Strategic thinker and tactical decision-maker with passion for serving customers and exceeding expectations. Creative problem solver skilled at de-escalating situations and driving positive change.
Overview
31
31
years of professional experience
4
4
Certifications
2
2
Languages
Work History
Branch Manager
CPI Security
01.2023 - 10.2025
- Reference: Tinus van Zyl (Owner) 0716064223
- Led branch operations by implementing strategic initiatives that improved customer satisfaction and streamlined service delivery.
- Developed and maintained staff training programs, enhancing team performance and fostering a culture of continuous improvement.
- Analyzed key performance metrics to identify growth opportunities, resulting in increased revenue and market share.
- Established strong community relationships, driving local engagement and promoting brand awareness through targeted outreach efforts.
- Oversaw inventory management processes, ensuring optimal stock levels while reducing costs and minimizing waste.
Operational Manager
Css Security (Pty) Ltd
01.2005 - 01.2023
- Reference: Oskin Chatwind 0825513619, Cecil Chatwind (Owner) 0832588385
- Streamlined security operations by implementing efficient processes, resulting in improved incident response times across all sites.
- Developed and maintained comprehensive training programs for security personnel, enhancing team performance and compliance with industry standards.
- Led cross-functional teams in executing security assessments, identifying vulnerabilities, and recommending strategic improvements to mitigate risks.
- Optimized resource allocation and scheduling, ensuring maximum coverage and operational efficiency throughout all shifts.
- Monitored daily operations, addressing issues proactively to maintain a secure environment for clients and personnel.
- Assisted in drafting and revising security policies, aligning practices with regulatory requirements to ensure compliance and safety.
- Conducted regular performance reviews and provided mentorship to junior staff, fostering a culture of continuous improvement and accountability.
- Implemented innovative solutions to address operational challenges, leading to increased efficiency and reduced costs.
- Increased customer satisfaction with consistent quality control measures and proactive issue resolution.
- Analyzed data trends to identify areas for process improvement, ultimately driving higher levels of performance across all departments.
Site Manager
Fidelity Springbok Security Services
01.2001 - 01.2002
- Reference: Mrs. H. Haywood 0184627856 0837201219
3rd Person/Crew/Driver
Fidelity Cash Management Services
01.1995 - 01.2001
- Float Packer
- Asst. Box Room Controller
- Asst. Radio Controller
- Reference: Mr. W Strydom (Manager) 0184623193
Mining Security Officer
Leeudoring Goldmine
01.1995 - 01.1996
- Monitoring gold plant areas to prevent unauthorised access
- Protecting important assets, such as equipment and machinery
- Conduct routine patrols and visual inspections
- Conduct routine patrols around the smelt house
- Monitoring smelt house access for authorised personnel only
Education
Grade 10 - Afrikaans, English, Maths, Biology, Business studies, Accounting
Hoërskool Orkney
Orkney01.1991
Skills
Knowledge of the Firearms Control Act No 60 of 2000
Handle and Use of a Handgun
Handle and Use a Self-Loading Rifle or Carbine
Handle and Use of a Manually Operated Rifle or Carbine
Handle and Use of a Shotgun
Handle and Use of Handgun for Business Purpose
Handle and Use a Self-Loading Rifle or Carbine for Business Purpose
Handle and use of a Manually Operated Rifle or Carbine for Business Purpose
Handle and use of a Shotgun for Business Purpose
Branch operations
Customer satisfaction
Performance metrics
Staff training
Community engagement
Security operations
Relationship building and management
Certification
Use of a Handgun, 2006-12-12, 10748
Personal Information
- ID Number: 731114 5058 081
- Date of Birth: 14/Nov/1973
Awards
- Best Security Officer 2018, Wesvaal Chamber of Business, 2018-11-30, First Runner-up
- Best Security Officer 2019, Wesvaal Chamber of Business, 2019-11-15, Contribution to the Crime in South Africa Sansea 2023
Timeline
Branch Manager
CPI Security
01.2023 - 10.2025
Operational Manager
Css Security (Pty) Ltd
01.2005 - 01.2023
Site Manager
Fidelity Springbok Security Services
01.2001 - 01.2002
3rd Person/Crew/Driver
Fidelity Cash Management Services
01.1995 - 01.2001
Mining Security Officer
Leeudoring Goldmine
01.1995 - 01.1996
Grade 10 - Afrikaans, English, Maths, Biology, Business studies, Accounting
Hoërskool Orkney