Adobe Photoshop
Carlla Elizabeth Coetzee
Front Desk Receptionist | Office Administration
Gordon's Bay
Summary
I've been working in my field for over ten years now as a freelance admin assistant, and even though I enjoy my job, the time has come to broaden my horizons.
Professionally, I'm a dedicated and hardworking person who always strives to add value and make sure that every project I take on is a success. I'm also great at working independently or as part of a team. On a personal note, I'm a proud mom to a son who lives with his dad in Namibia. I'm a huge animal lover, especially when it comes to horses, and I have a cute little Yorkie who is my constant companion.
I'm always eager to learn new things and broaden my horizons. I also love expressing my creativity through oil painting, pencil sketching, and designing with Adobe Photoshop.
As a highly adaptable and tech-savvy person, I'm always up for a challenge. I'm a problem-solver at heart, and I'm always looking for new ways to grow and improve my skills.
So if you need someone who is friendly, creative, and dedicated to making your project a success, look no further!
Overview
26
26
years of professional experience
2
2
years of post-secondary education
2
2
Certifications
2
2
Languages
Work History
Administrative Assistant | Marketing | Design
Freelance
01.2015 - Current
- Maintained up-to-date knowledge of industry best practices and office software updates to maximize efficiency in administrative tasks.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Social Media Manager
Go2 Online South Africa
06.2018 - 09.2018
- Designed and implemented social media strategies to align with business goals.
- Oversaw social media presence and aligned posts to include branding and trending ideas.
- Optimized posting schedules based on platform-specific analytics to maximize content visibility.
- Boosted engagement rates with the creation of compelling and visually appealing content.
- Streamlined content creation processes, improving efficiency while maintaining quality standards.
- Monitored online presence of company's brand to engage with users and strengthen customer relationships.
Administrative Assistant / Receptionist / Graphic Design
CCH Holdings
02.2013 - 07.2014
- Developed comprehensive reports for management by collecting data from various sources, analyzing trends, and presenting actionable insights.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Assisted coworkers and staff members with special tasks daily.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Assisted with graphic design projects for optimal print results and client satisfaction.
Director First Impressions
In Your Face Marketing
07.2012 - 01.2013
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Collaborated with marketing team to develop successful marketing strategies.
- Created marketing materials.
Receptionist
Fabi Sportswear
01.2011 - 12.2012
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Receptionist
RealPeople
01.2001 - 11.2005
- Responded to inquiries from callers seeking information.
- Maintained confidentiality of information regarding clients and company.
- Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Resolved customer problems and complaints.
- Corresponded with clients through email, telephone, or postal mail.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Filing Clerk
Heath Commission
12.1997 - 12.1998
- Managed sensitive or confidential files with attention to data security and storage policies.
- Located and retrieved requested documents in accordance with established policies.
- Examined, categorized, and sorted incoming documents.
Education
No Degree - Fine Arts
Tswane University of Technology
Pretoria, South Africa 01.2006 - 08.2007
No Degree - Information Technology
Damelin
East London, South Africa 04.2001 -
High School Diploma -
Grens High
East London, South Africa 04.2001 -
Skills
Clear Communication
undefinedSoftware
Microsoft Office
X (Twitter)
Certification
A+ Information Technology
References
In Your Face Marketing
Andre Vrey: 082 4433 496
Real People
HR: 043 702 4600
Keller Williams
Hanneli Fraetas: 082 349 7536
Go2 Online:
Jacques Marais: 073 920 2564
Cape Coastal Homes
Benhardt Wiese: 084 611 2293
Timeline
Social Media Manager
Go2 Online South Africa
06.2018 - 09.2018
Administrative Assistant | Marketing | Design
Freelance
01.2015 - Current
Administrative Assistant / Receptionist / Graphic Design
CCH Holdings
02.2013 - 07.2014
Director First Impressions
In Your Face Marketing
07.2012 - 01.2013
Receptionist
Fabi Sportswear
01.2011 - 12.2012
No Degree - Fine Arts
Tswane University of Technology
01.2006 - 08.2007
A+ Information Technology
10-2005
No Degree - Information Technology
Damelin
04.2001 -
High School Diploma -
Grens High
04.2001 -
Receptionist
RealPeople
01.2001 - 11.2005
Filing Clerk
Heath Commission
12.1997 - 12.1998
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